Mike Townsend
Mike Townsend at Burtness Chevrolet, INC.
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Mike Townsend

Finance Manager

Burtness Chevrolet, INC.

802 Genesis Dr
Orfordville, WI 53576

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5.0
17 Reviews

Dealership Experience

14 yrs

Industry Experience

32 yrs

5.0

17 Reviews

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17 Reviews of Mike Townsend

May 25, 2024

Dealership Rating
Employee Rating

I am always treated warmly and listened to. I trust Burtness Chevrolet to give me an honest assessment of my vehicle and to fix anything that is necessary. I always buy my cars at Burtness. More

by streichdonna
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Anna Ryan, Brian Bowditch , I am not sure of their names but I always have great service from those in the repair department.

May 21, 2024

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Employee Rating

Everyone at the dealership worked with me to be sure I had a good experience and left with a vehicle I would be happy with. I would (actually already have), recommend this dealership to anyone considering More

by jcrawf43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 18, 2024

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This Service Department always lives up to their name-SERVICE! (Unlike another dealer that I had the misfortune to have to deal with in an emergency situation 80 miles from home.) Burtness has alwa More

by DADIGREENLEE
Service Price Transparency
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Recommend Dealer
Yes

May 10, 2024

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Anna is great to work with and goes above and beyond for her customers. I would highly recommend her to anyone. More

by dklassy
Service Price Transparency
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Recommend Dealer
Yes

May 07, 2024

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I love the fact that the salespeople at Burtness let you look and are not aggressive. They give you space to look on your own but are there when you want/need them! More

by jodybushwhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 05, 2024

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The service department is knowledgeable and always helpful. Only dealer I trust taking my vehicle to. More

by Brad Blueline
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Kobs

April 27, 2024

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Service department is very accommodating. Rental car ready when needed and and return of rental car and pick up of mine went very fast and friendly, Kyle is great! More

by Sam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Kobs, Lance Baker, Brian Bowditch , Kyle in service, is 5 a 5 star worker.

April 21, 2024

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This was for a Safety Recall which I called to make an appointment.to get scheduled, was surprised to get it in the very next day with a very early, Schedule time, which I prefer. More

by bojo2103
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Ryan , Receptionist & Service Dept. Rick

Apr 22, 2024

Burtness Chevrolet, INC. responded

We're glad to hear that you were able to schedule your Safety Recall appointment quickly and at a convenient time! Providing prompt and convenient service is important to us, and we're pleased we could accommodate your preference for an early schedule. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

April 08, 2024

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Staff is always friendly and helpful. I feel they have my best interests at heart. More

by jwkmpohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Schmidt

Apr 11, 2024

Burtness Chevrolet, INC. responded

We're delighted to hear that you consistently find our staff friendly and helpful! Ensuring our customers' best interests are at heart is a priority for us, and we're glad that you feel well taken care of. Thank you for your kind words and for choosing us. If you ever need anything or have any questions, please don't hesitate to reach out.

April 04, 2024

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Burtness always treats you like family no matter what you bring them to work on. More

by cleazb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Ryan, Lance Baker, Brian Bowditch , Dan Klassy 5 stars

Apr 11, 2024

Burtness Chevrolet, INC. responded

We're thrilled to hear that you feel like part of the family when you come to Burtness, regardless of what service you need! Treating our customers with care and respect is a priority for us, and we're glad that sentiment shines through in your experience. Thank you for your kind words and for entrusting us with your automotive needs. We look forward to continuing to provide you with excellent service in the future!

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