Mike Szafraniec
Mike Szafraniec at Volkswagen of Downtown Chicago
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Mike Szafraniec | Page 2

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9
231 Reviews
4.9

231 Reviews

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231 Reviews of Mike Szafraniec

April 02, 2024

Dealership Rating
Employee Rating

Excellent customer service. The dealership provides excellent customer service with a clean customer waiting area. More

by REVMICHEALASMITH
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Apr 03, 2024

Volkswagen of Downtown Chicago responded

Rev. Smith, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

March 21, 2024

Dealership Rating
Employee Rating

Mike, as a customer service, was ok He has a great attitude and was really nice More

by No-Reply-3tvezr4edcjx
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Mar 21, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Mike here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 21, 2024

Dealership Rating
Employee Rating

Mike is great! quick & efficient service. Quick & efficient service. Mike explained everything very well. More

by mshaikh3
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Mar 21, 2024

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

March 13, 2024

Dealership Rating
Employee Rating

Just one week after I purchased my new car, I had a check engine light...pretty frustrating. But Mike took care of me with great customer service, got me where I needed to go, and kept me updated about the i More

by MERATSEA
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Mar 13, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Mike here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 07, 2024

Dealership Rating
Employee Rating

Always excellent customer service. Mike goes above and beyond. Always professional and proficient. Very knowledgeable More

by REED4US
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Mar 07, 2024

Volkswagen of Downtown Chicago responded

Reed, Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

March 07, 2024

Dealership Rating
Employee Rating

Excellent experience. Mike S was extremely professional. Will be returning for future maintenance work. Thank you. More

by mb_maxwell
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Mar 07, 2024

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

March 07, 2024

Dealership Rating
Employee Rating

Professional prompt service. Mike is awesome, very satisfied with his work and the new dealer building is very nice. More

by ARL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Mar 07, 2024

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

February 26, 2024

Dealership Rating
Employee Rating

Matt has been amazing in his customer service and in resolving my issues. I had some issues with my brand-new car; that he took the time to resolve my matter in high regard. He oversees every detail to More

by Kurtis C
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Volkswagen of Downtown Chicago responded

Kurtis, Thank you! Matt and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

February 14, 2024

Dealership Rating
Employee Rating

Mike was great. Helped me in and out with great time and actually took the time to listen to me about my tire issues More

by Grhall85
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Feb 14, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

February 14, 2024

Dealership Rating
Employee Rating

Excellent Excellent customer service from Mike in service department Excellent customer service from Mike in service department I would recommend anyone to speak with him in regarding maintenance services More

by TIARRA.SMITH23
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Feb 14, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

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