Mike Smeltzley

Good and Nice service. Keep up the good work and will surely come back in the future! Keep up the good work and will surely come back in the future! More

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Matt did an excellent job in working with me while transferring from my trade in to a new Venda. He walked me through the entire process with knowledge and clarity. Appreciated his friendliness and pr transferring from my trade in to a new Venda. He walked me through the entire process with knowledge and clarity. Appreciated his friendliness and professionalism. More

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Really professional service. The sales person, Brandon Mainz was supper. Rick Evans has a first class business. The availability of models was also great. I would recommend my friends to visit Evans To Mainz was supper. Rick Evans has a first class business. The availability of models was also great. I would recommend my friends to visit Evans Toyota! More

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Everyone at Evans Toyota treated me with the upmost respect. I'm excited about my new Highlander, and I would recommend all my friends to visit Evans Toyota respect. I'm excited about my new Highlander, and I would recommend all my friends to visit Evans Toyota More

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My 17 year old daughter bought her second car at Evans. We had a set cash budget, and the car she wanted is now hers, less than 24 hours after contact was made! She left with it for the price she wanted, a We had a set cash budget, and the car she wanted is now hers, less than 24 hours after contact was made! She left with it for the price she wanted, and is extremely happy. I started the process for her by connecting to Evans through the website. I was messaged within no time at all (via preferred method of contact) by Joe Villegas. He was very professional and eager to help. I immediately let him know that I wouldn't be coming into the dealership until we worked out the numbers to my satisfaction. This is NOT how it's done, but it's how I do it, and he was very understanding. He answered all of my questions honestly and efficiently. Joe dealt with his managers (who were probably asking why this customer was not at the store!) and with me for almost an entire day until I was happy with the numbers. We agreed to an appointment time the following day, with the understanding that if the vehicle was as expected, we had a deal! Joe was ready for us when we arrived, with the vehicle warmed up and ready to go. He was extremely patient as my daughter and I went over it several times and discussed things, all in 8 degree weather! On the test drive, he let me talk my daughter through the features and the pros/cons of the vehicle, at my request. He let us drive the route we needed to drive to make sure my daughter liked the car...every salesperson has a standard loop they typically have you follow. He was extremely patient despite it being a busy Saturday afternoon. Joe answered all of her questions, as well as mine. If he didn't know something, he found the answer, he didn't talk around things. There was one unexpected surprise with the vehicle, which he was 100% unaware of, but he immediately took it to his manager and we worked out a solution. Mike Smeltzley, the Sales Manager, was very professional and went out of his way to make sure both my daughter and I were confident about her purchase. Mike and Joe were aware that it was my daughter who was deciding on, and also paying for her car, despite me having done the initial negotiations. Even though she's only 17, Mike and Joe treated my daughter as an equal, and treated her with respect. They were both very patient with her, and absolutely took the time to make sure she was certain about this purchase, even after I was saying "write the check already!" The numbers presented when we arrived were exactly as discussed. No hidden fees, no games, and further concessions were made that more than made up for the one "con" we discovered about the vehicle. Chris Jasso handled her paperwork and took her payment. Even though there was no financing involved, Chris took his time with my daughter and made sure she knew what each purchase document meant. Joe then took us to meet the service team, and they were very kind and competent. They made sure we understood the service contract, and let us know they were there to help. The car was delivered efficiently by Joe, truly clean (this doesn't happen everywhere) and he understood and respected that as "car people" we didn't need or want the typical (sometimes lengthy, and we were in a hurry) "delivery" filled with explanations of every feature — although he would've undoubtedly gladly gone through it all patiently and in detail. Let me finish by saying, I'm not an easy person to deal with ever...let alone when I'm spending money, or watching my kid spend her money! I'm an even bigger pain when buying a vehicle! I've purchased a LOT of them. I also spent many years married to a car salesman, and have many friends and acquaintances in the automotive sales field. This means I'm very familiar with both sides of the process, and I have zero patience for common sales tactics, persuasion, or big egos. I know what I want, I know what I will pay, and I don't come into the dealership until the deal is essentially already done. This goes against everything the salesperson is trained to do. None of this was an issue at Evans. Fantastic experience, and we can't recommend Evans or Joe Villegas enough! More

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Easy to deal with and great staff My sales guy terrace took good care of me and delivered what I expected. Car was prepped well and did not have any issues at delivery My sales guy terrace took good care of me and delivered what I expected. Car was prepped well and did not have any issues at delivery More

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