Mike Shape

Purchased a used Jeep from Jeff Belzer's in Lakeville - two days later my engine light came on - thus it needed a new battery (which would be covered under their warranty) so I scheduled my appointment for two days later my engine light came on - thus it needed a new battery (which would be covered under their warranty) so I scheduled my appointment for 8:00 a.m. and was told the appointment would be about an hour. Arrived 10 minutes early for my appointment at 8:00 a.m. Around 9:40 I went out to the service dept to see if my Jeep was ready - the guy (no idea his name as he never told me) said he would check on it and let me know. Half an hour later he came and told me it was my batter and they were getting it changed and had to then test drive it so it shouldn't be long. At 11:15 I went back out to the service dept to see what was going on - was told I had to talk to the guy who originally helped me but was no where to be found - so I asked another guy to help me - he found my paperwork on the first guys desk and said it was done and asked me to look out the window to see if that was my vehicle which it was. I then asked for a copy of my paperwork as I needed to get going to work and the guy said it would be another 15 minutes to get it which I told him to have it emailed to me as I was sick of waiting. Thus, I left the dealership at 11:30 - 3.5 hours later - this is absolutely horrible service (especially since I had an appointment) - I will never have my Jeep serviced at Jeff Belzer's again. More

Helpful 0

Report | Print

Bought a brand new Kia Sorento from Jeff Belzers in Lakeville in November of 2023 and started hearing chirping coming from the steering column and lots of new wind noise in the cabin of the vehicle. I Lakeville in November of 2023 and started hearing chirping coming from the steering column and lots of new wind noise in the cabin of the vehicle. I live an hour and a half away from the dealership and I am currently on my third time having my brand new vehicle torn apart to try and fix the issues. In 2 days they have had my vehicle for an entire week and Joe called me today to let me know they have not yet fixed anything because they are still waiting for Kia to approve a new steering column. I tried to buy out of this vehicle because we have had so many issues and its not convenient to drive an hour and a half one way each time but the dealship basically tried to make me pay way more money than the trade was worth. I am. Now stuck in a horrible nightmare and wish I would have never gone to Jeff Belzers or purchased a brand new Kia!!! More

Helpful 0

Report | Print

Took a running jeep in for a cel and it too1-25-24 till3-20- 24 and it doesn’t run and it cost1812.45 not good till3-20- 24 and it doesn’t run and it cost1812.45 not good More

Helpful 0

Report | Print

Overall, my experience at Jeff Belzers was nothing short of excellent. Their friendly and knowledgeable staff, coupled with their efficiency and attention to detail, truly made a difference. I highly recomm of excellent. Their friendly and knowledgeable staff, coupled with their efficiency and attention to detail, truly made a difference. I highly recommend their car service to anyone in need, and I will definitely be returning for any future maintenance needs. More

Helpful 0

Report | Print

Great dealership, easy to deal with. convient quick process, very nice people. Clean facility and easy to park! convient quick process, very nice people. Clean facility and easy to park! More

Helpful 0

Report | Print

Jeff Belzer's Todd Chevrolet has always given me the best service of any dealership I've used. Whether it's buying a new Chevy, or using the service department I've always come away satisfied and thankful fo service of any dealership I've used. Whether it's buying a new Chevy, or using the service department I've always come away satisfied and thankful for the knowledgeable technicians. More

Helpful 0

Report | Print

Tyler Grubb did a great job and would recommend him for service work to anyone!!!! service work to anyone!!!! More

Helpful 0

Report | Print

Very professional operation. Salesman David Nowacki was very understanding of my needs. Your finance guy explained everything and answered all my questions! Salesman David Nowacki was very understanding of my needs. Your finance guy explained everything and answered all my questions! More

Helpful 0

Report | Print

Belzer Chevrolet is always so customer and service oriented. I was there for a lease buy out and they - Amanda I think - squeezed me in for an oil change. Such great help and attitude toward the cust oriented. I was there for a lease buy out and they - Amanda I think - squeezed me in for an oil change. Such great help and attitude toward the customer. John Z is always incredibly helpful and personable too. He makes the sales so much less stressful with the extra help he always provides. Kudos to him too!! More

Helpful 0

Report | Print

Had a friendly experience with all the staff at Jeff Belzers. Worked to help me get the car I want Belzers. Worked to help me get the car I want More

Helpful 0

Report | Print