Mike Schmidt | Page 3

Service & Purchace We came in to get our Escape serviced on 4/12/14 and bought a 2011 F-150 on Sunday. Mike helped us work out a great deal again! We came in to get our Escape serviced on 4/12/14 and bought a 2011 F-150 on Sunday. Mike helped us work out a great deal again! More

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We received a prompt and friendly greeting from Mike Schmidt. He was quick to get us the Focus that my wife and I had come to look at. After our test drive was over I was really impressed with Mike's kn Schmidt. He was quick to get us the Focus that my wife and I had come to look at. After our test drive was over I was really impressed with Mike's knowledge on the product and on our finance options. Ken was great to deal with in the finance office. I did not receive the high pressure sales tactics that I have received from other dealers. My wife and I were definitely impressed with both Mike and Ken. We will definitely return to Beau Townsend for our future auto purchases. Thank you Mike and Ken, we will be looking for both of you when we return! Bill & Bertie Smith Dayton, OH More

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Awesome experience. Me. Spencer and team make you feel very important and like family. Top notch customer care throughout my whole experience. Building is very nice and clean! very important and like family. Top notch customer care throughout my whole experience. Building is very nice and clean! More

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I've shopped around and other dealers are higher priced. Sales persons and financial personnel are very kind and made my purchase less stressful than it could of been. They went, what felt was, out priced. Sales persons and financial personnel are very kind and made my purchase less stressful than it could of been. They went, what felt was, out of their way to make the purchase pleasant and affordable. More

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We live about 2 hours away from this dealership. We were looking for a white F150 with the King Ranch package and Beau Townsend had one. Over several days and lots of phone calls they answered all my questi looking for a white F150 with the King Ranch package and Beau Townsend had one. Over several days and lots of phone calls they answered all my questions and took all the time I needed to make sure it was the truck we wanted. When we got there we were greeted at the door and a salesperson took care of us from then on. It was a great experience and everyone was very helpful. Plus they put a full tank of gas in! A few years ago we bought a "new-used" truck from a "local" Large dealer and we had to fill the tank up. We would recommend Beau Townsend and would deal with them again. More

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Thanks for the opportunity to let you know how much I have enjoyed working with Mike Schmidt and your team! Before last week, I hadn't bought a new car for myself in over 35 years and had never bought a have enjoyed working with Mike Schmidt and your team! Before last week, I hadn't bought a new car for myself in over 35 years and had never bought an American car. I've been looking for an electric car for several years, hoping that Mercedes would finally get the smart here in the Midwest- they've put me off for over three years. I've also test-driven Tesla S's twice- they're exceptional vehicles, but are cost-prohibitive, especially for commuting only. The Leaf, although well made, is, in my opinion, an extremely awkward styling exercise. The Honda Fit electric, like the smart, isn't available in our area. The Volt is a fine car, but isn't all-electric and their seats are unsatisfactory. The Chevy Spark electric should be interesting, but won't be available for some time... I cannot tell you how excited I was to find that Ford has an all-electric with the range I need, was available locally at a FANTASTIC price, appears to be well made, and has a "stealth" look to it that doesn't scream "tree-hugger" - that's very important on the interstate (my main commute) and where I park. It is very clear to me that Ford has done a tremendous amount of work, both with engineering and aesthetics, on the Focus Electric. I also appreciate the simplicity of ordering- it was delightful to find out that it was extremely well-appointed with only a few available options (wish it had a moon roof…). My goodness, a 380 page owner's manual certainly pushes all my "geek" buttons, too! Mike Schmidt, my salesman, was consistently respectful, friendly, patient and highly knowledgeable- in other words just plain helpful! In my opinion, he's the best I've dealt with and actually made the experience a lot of fun. I especially appreciate how he was able to get a second car for me after the one I was interested in was sold to another dealer before I was able to get all my ducks in a row- he came through in a pinch with exactly the car I wanted at another dealer within a few minutes, even though they're getting hard to find! Ken Emrick in finance is also pleasant and helpful, so I figure it must run deep in your dealership! Finally, I have made an appointment to fix a few minor things and after discussing them with your service manager (I forget his name), I anticipate I'll have a really good experience. Therefore, here's three cheers for the "New Ford" and for you, a dealer willing to take a risk on selling and servicing a new type of vehicle that can significantly help our environment, is easy on the eyes, AND is beautifully made! More

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Mike Schmidt was extremely knowledgeable and friendly from the moment I met him. After several visit to the dealership I knew exactly what I wanted and Mike made that happen. He made the sale easy, exp from the moment I met him. After several visit to the dealership I knew exactly what I wanted and Mike made that happen. He made the sale easy, explained all the financing options and then explained the operation of the car and accessories to my complete satisfaction. More

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The staff was honest, courteous, and professional. They did not have the specific vehicle I was looking for on the lot, but they were able to locate it at another dealership and had it brought in less than did not have the specific vehicle I was looking for on the lot, but they were able to locate it at another dealership and had it brought in less than 24 hours. They gave me what I though was fair value for my trade-in with absolutely no hassle. The financial paperwork was quick and easy. Overall, outstanding customer service with excellent communication throughout the process. Best Ford dealership I've been to yet! More

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I am a very satisfied customer. The sales person was very knowledgeable, patient and professional. The person I signed contracts and forms with was even helpful in finding me ways to save. This is the very knowledgeable, patient and professional. The person I signed contracts and forms with was even helpful in finding me ways to save. This is the third vehicle my household has purchased/leased from this dealership and will continue to do business with in the future as well as reccomend to friends and family. More

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I have given this rating because of friendly treatment and knowledge of the product. They also worked with me to deleiver the product I wanted in my price range. I could not ask for more. Thanks. and knowledge of the product. They also worked with me to deleiver the product I wanted in my price range. I could not ask for more. Thanks. More

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