Mike Schmidt
Mike Schmidt at Acura of Salem
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Mike Schmidt | Page 2

Service Department Manager

Acura of Salem

2475 Commercial St SE
Salem, OR 97302

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4.8
21 Reviews

Languages Spoken

English English

4.8

21 Reviews

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21 Reviews of Mike Schmidt

February 27, 2023

Dealership Rating
Employee Rating

Acura of Salem provided outstanding service and workmanship in the repair of my 2015 MDX. The assistance provided by Service Specialist Kevin Tillett instilled confidence and trust in the process … More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Tillett , Anna Coreas

Mar 02, 2023

Acura of Salem responded

We're glad we could earn your trust in servicing your MDX. Thank you for choosing Acura of Salem!

October 13, 2022

Dealership Rating
Employee Rating

This dealership is awesome fast service friendly people very clean Easy in-and-out Very reasonable pricing More

by FHJIM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Acura of Salem responded

Thank you for being such an awesome customer! Thank you for choosing Acura of Salem!

August 16, 2022

Dealership Rating
Employee Rating

Kevin is smart professional and takes good care of me in my car I have wonderful service at ACURA of Salem More

by HATHWAY42
Customer Service
Recommend Dealer
Yes
Aug 16, 2022

Acura of Salem responded

We do our best to keep every interaction wonderful! Thank you for choosing Acura of Salem!

May 25, 2022

Dealership Rating
Employee Rating

They use a bait and switch method on their oil changes. They tell you one price, but when you pick up your car it is $20 higher. More

by Ksnd4422$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Brian in oil changes

May 25, 2022

Acura of Salem responded

Thank you for sharing your experience and leaving a review. We never want anyone to feel like they were given anything resembling a "bait and switch". We'd love to work with you to try and make this right. Give us a call when you can and ask for the Service Manager, Mike, or you can shoot an email to service@acuraofsalem.com

March 27, 2019

Dealership Rating
Employee Rating

WOW! Loved the experience Ingrid Wik helped us buy a car that I absolutely love! No pressure, was constantly available for questions. Easiest vehicle purchase ever when it shou More

by JSOTELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ingrid Wik

Mar 29, 2019

Acura of Salem responded

We are glad we provide you with that easy, no pressure experience. Thank you for this review!

January 28, 2019

Dealership Rating
Employee Rating

Our Acura RDX experience Ingrid was very kind and knowledgeable! She let us test drive the Acura RDX, thoroughly explained every feature, great experience! She made sure all o More

by Agarib30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ingrid Wik

Feb 07, 2019

Acura of Salem responded

We appreciate your awesome feedback, and thank you for your kind words about Ingrid. We hope you will stop by again in the future!

January 14, 2018

Dealership Rating
Employee Rating

Great experience Sales staff was excellent and purchase was easy. Mike and Lisa were great to work with, and Lisa very knowledgeable and helpful in going through the v More

by Dano
Recommend Dealer
Yes

Other Employees Tagged: Lisa Upex

Jan 16, 2018

Acura of Salem responded

Thanks Dano, we are happy that your experience with Acura of Salem exceeded your expectations.

April 27, 2017

Dealership Rating
Employee Rating

This dealer cares (service department) I will remain a happy client with this service department because they continue to show that they care about their customers. Big thank you to Mike (s More

by JacobWise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: N/A

June 03, 2016

Dealership Rating
Employee Rating

Best dealership we have ever purchased a new car from. We had an excellent experience with everyone at Acura of Salem. They were all very professional and easy to work with. Everyone there treated us ver More

by GPavey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Harder , Lisa Upex, Chris Wagner

August 25, 2015

Dealership Rating

Superb Dealership & Excellent Customer Service We have purchased from Acura of Salem for several years now & have always been pleased & well taken care of. We recently decided to try a lease, for t More

by tabbycat12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Harder , Paul Nastari, Robert Gale, Terry Mosgrove

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