Mike Olson
Mike Olson at DCH Brunswick Toyota
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Mike Olson | Page 9

Service Manager

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.6
96 Reviews
4.6

96 Reviews

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96 Reviews of Mike Olson

December 15, 2023

Dealership Rating
Employee Rating

excellent work . i was listened. took care of things. parts ordered in time. job done explained. More

by NIRMal noDOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Dec 17, 2023

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 14, 2023

Dealership Rating
Employee Rating

They left the oil gauge open and my car left oil spilling all over the engine More

by miguelsantana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2023

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 14, 2023

Dealership Rating
Employee Rating

Excellent service great speedy good customer service on time nice business with the fleet management More

by TIMOTHY.LUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Dec 14, 2023

DCH Brunswick Toyota responded

Thank you, Timothy, for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 12, 2023

Dealership Rating
Employee Rating

Had to wait for 6 hours just get brake pads and battery replaced. Every time I went I had a similar experience More

by DEBDEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 15, 2023

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Dealership Rating
Employee Rating

The service was not bad, the car was given to me with all the different tires and without carpets the day before I had thanks. More

by vvioletaval.52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenan Kocak

Dec 11, 2023

DCH Brunswick Toyota responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Dealership Rating
Employee Rating

Great service. Very professional and Friendly. Very knowledgeable. They keep my Truck in Tip top shape. More

by caryi865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Dec 11, 2023

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Dealership Rating
Employee Rating

Chequearon vien mi carro pero no chequearon las luces estan fondidos quiero q lo buelva a chequear More

by YANERIAUGILAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Dec 11, 2023

DCH Brunswick Toyota responded

Yaneri, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 11, 2023

Dealership Rating
Employee Rating

Thanks for the service, I am very satisfied the results that all problems were inspected and fixed. More

by WANGHAIL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Dec 11, 2023

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 09, 2023

Dealership Rating
Employee Rating

Truly professional , and with their courteous and caring staff the dealership has got a winning combination. . I was truly impressed. More

by specialtyauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Devivo, Rich Mootz, Ruben Arcila , Michael Serra

Dec 10, 2023

DCH Brunswick Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 26, 2023

Dealership Rating
Employee Rating

I used this Toyota service for a long time, staff is friendly and responsible. I came at busy time and they found the time for me. More

by DVSOLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Nov 27, 2023

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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