Dealership Experience
10 yrs, 2 mos
Industry Experience
11 yrs
138 Reviews
Write a Review138 Reviews of Mike Mumma
June 10, 2019
Curteous and knowledgeable salesman Made an appointment with Ms. Benjamin only to find out she was off. Confused to why someone would make an appointment knowing they would not be there Made an appointment with Ms. Benjamin only to find out she was off. Confused to why someone would make an appointment knowing they would not be there on that day. Also not given correct info by Ms. Benjamin regarding equity in my lease that was ending. Mr. Greiner was apologetic for both matters regarding Ms. Benjamin. Would have gone to another car dealership had it not been for Mr. Greiner. More
Other Employees Tagged: Morgan Benjamin, Scott Greiner, Scott McCann
June 08, 2019
purchase of a new vehicle Mike , Chris and Jon were very helpful and took the time to explain everything about purchasing my new escape, Chris and I went to the Chapman Ford de Mike , Chris and Jon were very helpful and took the time to explain everything about purchasing my new escape, Chris and I went to the Chapman Ford dealership in columbia pa to find the vehicle. I did not expect that. It was a pleasant surprise. I would recommend this dealership to anyone!!!! More
Other Employees Tagged: Jon Webster , Christopher Slack
June 06, 2019
amazing staff! the professionalism and appreciation shown to us by lino and the other staff members was awesome . they made sure everything was taken care of quickly the professionalism and appreciation shown to us by lino and the other staff members was awesome . they made sure everything was taken care of quickly so we didn't have to sit for hours through the process of buying a vehicle. they are pleasant and truly appreciate the customer .it was truly an awesome experience and we will recommend this dealership to everyone!! thank you More
Other Employees Tagged: Morgan Benjamin, Lino De La Rosa - Familia
May 25, 2019
ReMINIscing From start to finish Zach H. helped make the process seamless. I was able to test drive my car twice to ensure it was the right vehicle for me. Zach i From start to finish Zach H. helped make the process seamless. I was able to test drive my car twice to ensure it was the right vehicle for me. Zach informed me of all of the details pertaining to the car prior to the purchase. I appreciated the thorough information, allowing me to make the best decision for me. On the day of delivery, I was in the building for no more than 30 minutes total. All of my necessary paperwork was prepared ahead of time and ready for me to sign. The staff, in general, is friendly and helpful. While they are a dealership, it shows that they care about their customers. It was clear that they want their customers to make the best decision for their unique circumstance and will work to ensure that occurs. Would recommend, will recommend. More
Other Employees Tagged: Jared Meshey , ZACH HARPIN
May 22, 2019
Great Service Went looking for a new car and chose Chapman. Great experience and Scott was a great help throughout the process. Highly recommend! Follow up after th Went looking for a new car and chose Chapman. Great experience and Scott was a great help throughout the process. Highly recommend! Follow up after the purchase was awesome More
Other Employees Tagged: Scott Greiner
May 21, 2019
Great Experience, Beautiful waiting Area Great locationg, fast service. The waiting area was great. Staff was Very polite and professional. Will do all my vehicle maintnace at Chapman Ford La Great locationg, fast service. The waiting area was great. Staff was Very polite and professional. Will do all my vehicle maintnace at Chapman Ford Lancaster. More
Other Employees Tagged: Michael Tufano , Ronny Gomez
June 30, 2018
Best salesman around! My Fiancé and I purchased a 2017 F-150 from Mike Mumma and it was a fantastic experience. Best salesman around, will definitely be purchasing our futu My Fiancé and I purchased a 2017 F-150 from Mike Mumma and it was a fantastic experience. Best salesman around, will definitely be purchasing our future vehicles from him. More
June 29, 2018
Happy with our experience at Chapman Ford Lancaster My husband and I came in to purchase a used Mazda CX5. Mike Mumma came out to greet us in the lot while we were looking around. He was very welcomin My husband and I came in to purchase a used Mazda CX5. Mike Mumma came out to greet us in the lot while we were looking around. He was very welcoming and knowledgeable about the cars on the lot. We felt like Mike was working for us rather then the Company and this is what made us purchase the vehicle from Chapman. The follow up has been great and we are extremely happy with the whole process and would buy a car from Mike again! More
June 29, 2018
Fast and friendly I purchased a 2013 Ford Fusion from mike Mumma. It was a great experience and would definitely buy a vehicle from him in the future! I purchased a 2013 Ford Fusion from mike Mumma. It was a great experience and would definitely buy a vehicle from him in the future! More
June 17, 2018
Mike Mumma Extra ordinary sales person The sales team, especially Mike Mumma, was extremely efficient fast and accommodating to my automotive needs. Anyone who buys a Ford Needs to see Mi The sales team, especially Mike Mumma, was extremely efficient fast and accommodating to my automotive needs. Anyone who buys a Ford Needs to see Mike More