Mike Marinelli | Page 6

Great service We take our car for service here all the time. We get great and fast service every time. They changed the oil in no time and also replaced our hybrid We take our car for service here all the time. We get great and fast service every time. They changed the oil in no time and also replaced our hybrid battery for a fraction of what I expected. Thank you, Mike! More

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Great customer service I took my car in for regular maintenance and that was mine best customer service I had in a long time. Anything that needed to be looked at at my Toyo I took my car in for regular maintenance and that was mine best customer service I had in a long time. Anything that needed to be looked at at my Toyota, Mike would inform and consult with me first. He was extremely kind and professional. More

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Always great service Great service as always. Mike and Rich at Arlington Toyota takes great care of you. We have bought several vehicles at Arlington Toyota and will conti Great service as always. Mike and Rich at Arlington Toyota takes great care of you. We have bought several vehicles at Arlington Toyota and will continue to shop with them for our Vehicle needs. Great job guys keep up the great work. More

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After Sales Michael Marinelli continues to bend over backwards to provide excellent after sales service, responding quickly and efficiently to any request. An ass Michael Marinelli continues to bend over backwards to provide excellent after sales service, responding quickly and efficiently to any request. An asset to Arlington Toyota. More

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Wonderful Got my first complimentary service and it was amazing!! Mike did a wonderful job, wish I would have caught his last name. He made sure everything I as Got my first complimentary service and it was amazing!! Mike did a wonderful job, wish I would have caught his last name. He made sure everything I asked for was done. He even sent back my car because they forgot to wash it the first time. I was okay with waiting so they could do that! He let me know what was going on and kept me updates, couldn't be happier! More

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Great experience purchasing a new car! I started looking into buying a new car and didn't really know what I wanted- so I test drove a few different cars before I ended up at Arlington Toyo I started looking into buying a new car and didn't really know what I wanted- so I test drove a few different cars before I ended up at Arlington Toyota. When looking at the different styles of the 2016 Toyota Highlanders, I had no idea what the differences were between them even thought I research them online. Juan was so helpful in explaining to my mother and I what the differences were between all of the trims, that when we decided to puchase a car, we asked for him. Also, we had set up an apointment with another Toyota dealership to get the Costco deal but after thinking about it, we decided we wanted to work with Juan. I decided on Wednesday May 4th what car I wanted to purchase and drove from St. Simons Island, GA to meet with Juan. When we arrived, Juan had us set up with Mike Marinelli who took us for a test drive and showed us everything about the Toyota Highlander 2016 XLE. Mike was wonderful because he knew everything about the car! Juan made us feel very comfortable and was easy to talk to. We were able to come to a price on the trade-in and the new car that we felt good about. We are very thankful that Juan stayed over to help us make a deal and also for Mike staying over to teach me how to operate the Navigation system. The is the best experince my mother and I have had buying a new car! Thank You Arlington Toyota- I Love my New Car! Nicole More

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Lesson Learned We learned a very valuable lesson at Arlington Toyota, don't be pressured to buy something you had no intention of buying. We went in to see a car tha We learned a very valuable lesson at Arlington Toyota, don't be pressured to buy something you had no intention of buying. We went in to see a car that was only around $14,000 that we had seen online. We were immediately told that is was sold that morning. (Since all this we have found out that that is one of the top lines that car salesmen lie about.) So of course we were shown other more expensive cars. We told them that we wanted something cheaper than what we were already paying for our old car, which was $380 a month. The car we ended up getting was $25,000 after everything, meaning that we are paying $460 a month. We spent our day at this place, with a baby mind you, from 3pm to 11pm when they finally convinced us to get this way out of our price range car. They wouldn't even let us look at the base model because, "you don't want that, it doesn't even have cruise control". I never even use cruise control. I asked twice at least and we weren't shown it. The only good thing about this place, other than learning our lesson, is that they ended up buying our piece of crap car for $10,000 just to make us get this brand new car. We have been past due on the car payment now multiple times and once was almost 3 months behind. I've had to worry about our car being repossessed all because we fell into their lies and reassuring words that we could afford it. Basically, if you do end up going here, don't fall for their crap. Go in knowing what you want to buy and if they don't have it, leave. I wish we would've done this so much. But like I said, lesson learned. Thankfully we will be selling this car soon as we are going overseas. More

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From the moment we walked in the door Mike took excellent care of us, we had already been to 4 dealerships and we were headed for number 6 but within 10 minutes decided to purchase from Arlington, of cours care of us, we had already been to 4 dealerships and we were headed for number 6 but within 10 minutes decided to purchase from Arlington, of course the fact that I found a great car at a good price had something to do with it but working with Mike was really the deciding factor, we were sold on the car, the dealership and of course Mike, even after the sale I called to let him know I was having problem with the phone system and he offered to have me come in and go over it again, I will be taking him up on that shortly. Thank you all again Marie-France Acebo Germann More

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As a single Mom of almost grown children I had come to the point in my life where I could finally give up the soccer-mobile and re-join the sports car driving world. I needed to get out of a quickly agin the point in my life where I could finally give up the soccer-mobile and re-join the sports car driving world. I needed to get out of a quickly aging SUV and into something more fuel efficient and reliable. The staff at Arlington Toyota / Scion did an amazing job assisting me with both. I got a great price for my old car and I am in a Scion FRS and absolutely love it! From the finance group to the service center the dealership has exceeded all expectations. They made me feel comfortable with my purchase and their follow up that lets me know my business is valuable. I cannot not thank you enough. More

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I enjoyed working with every person I met at this dealership. It truly was a pleasure doing business. I have not been to a car dealership where I felt at ease with everyone. It really is a southern t dealership. It truly was a pleasure doing business. I have not been to a car dealership where I felt at ease with everyone. It really is a southern thing at Arlington. I would gladly go back the next time I want another car. I will recommend it. More

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