Mike Lagandaon

The communication and service were excellent. Very friendly. Very professional. I’ll definitely recommend Elk Grove Subaru, and especially Marissa, to anyone interested in a new or used Subaru Very friendly. Very professional. I’ll definitely recommend Elk Grove Subaru, and especially Marissa, to anyone interested in a new or used Subaru More

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TJ was amazing. Zero pressure, extremely helpful. TJ and team were amazing. Got me the best deal possible. Highly recommend TJ and the Elk Grove Subaru Team! Zero pressure, extremely helpful. TJ and team were amazing. Got me the best deal possible. Highly recommend TJ and the Elk Grove Subaru Team! More

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The Internet sales team is a pleasure to work with. Marissa always kept us informed. She is a great salesperson. Our second new car from this dealership. Thanks Elk Grove Subaru! Marissa always kept us informed. She is a great salesperson. Our second new car from this dealership. Thanks Elk Grove Subaru! More

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This was my first Subaru purchase and the car is great. They have a lot of vehicles and models to choose from. Craig has been great and knowledgeable, was not pushy to purchase a vehicle and understood my They have a lot of vehicles and models to choose from. Craig has been great and knowledgeable, was not pushy to purchase a vehicle and understood my budget and what kind of vehicle I was looking for (10/10). However, when it came time to purchase the vehicle itself, it took longer than I had anticipated. Ended up at the dealership for five hours the first night. Came to pick up the vehicle the next day and was told something completely different from what we had agreed to the night before. Trying to add on what we didn't ask for. With all that was going on the manager was rude and not once did he come out to talk to me directly, but I can hear him in his office that wasn't pleasant.. A different salesperson was working with us that day and became agitated and asked if we wanted the car or not. It left an unpleasant taste towards the end of the visit, I still wanted the car and needed one urgently. They asked if there was anything that they can do to make my experience positive and still have not gotten a call back. Unfortunately I'm not sure if I want to service my vehicle with them in the future. More

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Too easy to do business with to be called a car dealer. And didn't have to spend 5 hours. I'd rather have surgery without a sedative than deal with a car dealership. Sometimes you just have to bite the bul And didn't have to spend 5 hours. I'd rather have surgery without a sedative than deal with a car dealership. Sometimes you just have to bite the bullet and go in and hope for the best. I feel like I got it, the best. Thank you More

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Marissa deserves all the praise. I came in with a far from perfect situation and she communicated with me throughout the whole process. Even with a hiccup at the end, she provided ex I came in with a far from perfect situation and she communicated with me throughout the whole process. Even with a hiccup at the end, she provided excellent service. More

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Best Subaru dealer in Northern California. Got a good deal on my trade in record time. Michelle in Internet Sales should get a raise - she made this deal happen. Got a good deal on my trade in record time. Michelle in Internet Sales should get a raise - she made this deal happen. More

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Friendly, Responsive, Professional, Reactive with Style, Frankness, and Knowledge all interaction were by telephone communications. Thank You Frankness, and Knowledge all interaction were by telephone communications. Thank You More

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After emailing and checking out a bunch of Subaru dealerships, Elk Grove Subaru was the friendliest and most welcoming one. I started off with email because I wanted to handle things online before he dealerships, Elk Grove Subaru was the friendliest and most welcoming one. I started off with email because I wanted to handle things online before heading in person to seal the deal. I started off talking to Mike C and then talked to Marissa A all the way through. They didn't waste any time and gave me all the info I needed without beating around the bush! This exchange actually made the process go fast. I was able to come by, take a test drive, do little talking, and jump right into financing. Overall, being a first-time car buyer, it was a great experience. I felt super welcome. Huge thanks to Mike C and Marissa A for making everything smooth, both online and in person! As well as Mike L in financing. Thanks a lot to Elk Grove Subaru, their customer service was great and I couldn't have thought of a better experience. More

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Elk Grove Subaru is a professional and reliable dealership. Their customer service and sales team are great. dealership. Their customer service and sales team are great. More

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