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Mike Kyle

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Mike Kyle | Page 2

Service Advisor

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

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4.9

164 Reviews

Overview Reviews (164) Inventory (158)

4.9

164 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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164 Reviews of Mike Kyle

March 30, 2024

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Employee Rating

Service happened when it was scheduled. The car was ready as promised. Everything that was scheduled to be done was done. The service writer was knowledgeable and professional in his han The car was ready as promised. Everything that was scheduled to be done was done. The service writer was knowledgeable and professional in his handling of the appointment. The experience was exactly what i expected. More

by BOB.STALLARD

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Mar 31, 2024 -

BMW of Monterey responded

Bob, It's great to hear that Mike and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

March 26, 2024

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Employee Rating

Very customer oriented auto dealership and attending to their needs.. Nice environment to purchase high quality automobiles without pressure. their needs.. Nice environment to purchase high quality automobiles without pressure. More

by pchiang288

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael "Misha" Godick, Michael Crnkovich , Jimmy Nehrer

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Mar 27, 2024 -

BMW of Monterey responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely, Andrew Jennings General Sales Manager

March 18, 2024

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Employee Rating

Mike Kyle is always top notch and the waiting area is pleasant -overall a great waiting area pleasant -overall a great waiting area More

by MVIGS

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

March 17, 2024

Dealership Rating

Employee Rating

Mike is great to work with always professional and friendly and courteous.Thank you very much. friendly and courteous.Thank you very much. More

by SHAWDOGS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 17, 2024 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team. Please don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

March 16, 2024

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Employee Rating

Mike is always been consistent and professional Communication is good .my car is in . Good hands Communication is good .my car is in . Good hands More

by Ban

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael "Misha" Godick

Helpful 0

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Mar 16, 2024 -

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

March 16, 2024

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Employee Rating

I was met by a friendly and knowledgeable agent, work was done on time and I enjoyed the visit. done on time and I enjoyed the visit. More

by JEJHNSN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely Rick Lollar Service Manager

February 24, 2024

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Employee Rating

Mike was great and so was the service. I will be back at some point. Very organized department. I will be back at some point. Very organized department. More

by CAROLCHATTERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 1

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Feb 25, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Carol, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

February 23, 2024

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Employee Rating

They are very friendly. They service well too. They can fix any problems and answer any questions. They service well too. They can fix any problems and answer any questions. More

by yimak47

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 25, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely Rick Lollar Service Manager

February 16, 2024

Dealership Rating

Employee Rating

Explained to me all the possible things the car needed to be up to date in repairs. The wait was longer than expected. be up to date in repairs. The wait was longer than expected. More

by AAEAGLE24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 16, 2024 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we appreciate your candid feedback. We hope to see you again here at BMW of Monterey! Sincerely Rick Lollar Service Manager

February 15, 2024

Dealership Rating

Employee Rating

Mike always takes care of us. We appreciate his help, and his team. Never had a problem there. We appreciate his help, and his team. Never had a problem there. More

by N/A

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 16, 2024 -

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

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Mike Kyle | Page 2

Service Advisor

BMW of Monterey

164 Reviews of Mike Kyle

Dealership Inventory (158 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.