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Mike Hoffman
Mike Hoffman at SIERRA CHEVROLET OF MONROVIA
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Mike Hoffman | Page 3

General Manager

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Mike Hoffman

August 11, 2023

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Employee Rating

Great service advisor. The minute I walk through. He asked if he could help me most places you stand around forever waiting for someone to take care of you.. More

by randylbitonti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Twiford

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Aug 14, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much, Randy! We truly appreciate your business as well as your kind feedback. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs. It is always our pleasure to be of service to you!

Aug 11, 2023

randylbitonti responded

Very Good Service advisor

August 01, 2023

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Employee Rating

Professional and excellent customer service. They were caring knowledgeable and concerned about my safety and willing to go that extra mile to satisfy my automotive needs. More

by Oscar M. Flores, SR.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Sievertson, Mayra Neria, Tanya Ruiz, Will Cruz, Edwin Cardiel , Tanya Ruiz service department

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Aug 01, 2023

SIERRA CHEVROLET OF MONROVIA responded

Hi, Oscar! Thanks so much for the 5-star review of our team. Your safety and satisfaction are our top priorities, and we're happy your Chevy was well taken care of at this visit. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

July 25, 2023

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Joe is always on top of his job and keeping you posted on the service of my vehicles. More

by Dksievertson
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Joe Jimenez

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Jul 27, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for stopping by to let us know how happy you've been with Joe as your service advisor! We know he's a great person to work with, and we're glad you appreciated his excellent communication. We wish you the safest of travels until we may be of service to you again!

July 24, 2023

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The staff at Sierra Chevrolet were very friendly and provided great customer service, making the buying process very straightforward and enjoyable. I highly recommend them. More

by robert.hanz
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elliot Amaya-Cruz

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Jul 27, 2023

SIERRA CHEVROLET OF MONROVIA responded

Hi, Robert! Thank you for taking a moment to give credit to our team for making your buying experience a pleasure. Congratulations on the new Chevy! We wish you all the best in your upcoming journeys, from all of us at Sierra Chevrolet!

July 18, 2023

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Thank you Tanya for always taking such great care of my vehicle. I’m very happy with the management as well. Very profesional and humble staff. More

by SarahMafyan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Mayra Neria, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz

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Jul 19, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for the 5-star review, Sarah! We're so happy Tanya handled your vehicle's service visit with great care and diligence. We hope you'll continue to choose Sierra Chevrolet for any future automotive needs!

June 24, 2023

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Employee Rating

Great service from start to finish. Thank you Tanya and JT in service. I will definitely be coming back soon! More

by ChevyTahoe2023
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, John Twiford

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Jun 27, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking a moment to express your appreciation of Tanya and John! They're awesome people to work with and we're so glad you agree. Thanks for choosing Sierra Chevrolet for your automotive needs!

June 23, 2023

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Very good and friendly service i would recommend to all my friends. Also good prices. More

by RENESINCOMETAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Samantha Peinado, Mayra Neria, Joe Jimenez, Will Cruz, Andy Wiesman, Alfonso Hernandez, Andrew Lisk , Sam M. Alfi

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Jun 27, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking a moment to tell us how great your service visit was! Nothing means more to us than your total satisfaction, so we're pleased our friendly team got your vehicle taken care of at a reasonable price. We hope you'll come see us again some day!

June 18, 2023

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Great job & service by the entire service department I’ve been a loyal customer for over 40 years More

by PRECISIONELECTRIC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford

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Jun 19, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for letting us know how pleased you were with this visit! We're sincerely honored by your loyalty and we're glad our team continues to uphold your complete satisfaction as their #1 priority by providing you with exceptional service at each visit. Thank you for always choosing Sierra Chevrolet!

June 10, 2023

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Employee Rating

Great customer service from the team Terry John & Joe do a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford

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Jun 12, 2023

SIERRA CHEVROLET OF MONROVIA responded

Fantastic! Thanks for letting us know Terry, John, and Joe continue to be excellent advocates for you and your trucks, and that Jay is keeping your trucks in their best condition. We truly appreciate your feedback and look forward to maintaining this high level of service at your next visit!

June 01, 2023

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Employee Rating

Gerardo was communicative and professional. He understood my needs and translated them to make the experience pleasant. Great team, and superlative level of care. Thank you, Gerardo More

by Grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Sievertson, Samantha Peinado, Terry Quinn, Joe Jimenez, John Twiford , Gerardo Frayre, Richard Clawson, David Reyes

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Jun 05, 2023

SIERRA CHEVROLET OF MONROVIA responded

Hi, Grumpy! Thank you for stopping by to give Gerardo your 5-star rating and feedback. We're delighted you enjoyed working with him. Please don't hesitate to call when Gerardo and the Sierra Chevrolet team may assist you with anything. It's always our pleasure!

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