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Mike Hehl
Mike Hehl | Page 4
Service Manager
Yark Chrysler Jeep Dodge Ram FIAT
6019 West Central Avenue
Toledo, OH 43615
69 Reviews
From Whitehouse, OH, Mike has been with Yark Automotive since 2004. His favorite part of his job is working with customers and building relationships with them. His first job was working on semi-trailer tarps. In his free time, Mike enjoys riding his Harley, and spending time with his wife. His favorite thing about cars is all the different ways they can be customized. His favorite car is the 1964 Lincoln Continental.
Read more69 Reviews
Write a ReviewDealership Experience
20 yrs
69 Reviews of Mike Hehl
September 03, 2020
The Service Department at Jim Yark on Central Avenue is the best in the city. All employees are polite, knowledgeable and explain what needs to be done in language customers can understand. the best in the city. All employees are polite, knowledgeable and explain what needs to be done in language customers can understand. More
by jfegley
Verified CustomerOther Employees Tagged: Chase Atkin, Sue Emery
Helpful 
September 01, 2020
Outstanding customer service. Minor miscommunication expeditiously rectified. Highly recommend Yark. Mike and Joe went out of their way. Thanks again for the outstanding customer service. expeditiously rectified. Highly recommend Yark. Mike and Joe went out of their way. Thanks again for the outstanding customer service. More
by gconley1971
Other Employees Tagged: Joe Cerveny , Chase Atkin
August 28, 2020
I am not able to say how bad my customer experience was. Words can't describe the fustration. I am not a happy customer with the yark service department. They do not listen to the customer. They can't under Words can't describe the fustration. I am not a happy customer with the yark service department. They do not listen to the customer. They can't understand what conflict resolution is. I had to call FCA they steered me to another dealership. Plus I felt like they thought I don't know what I am talking about. I can tell you that I do. I'm not going to be told that the problem is normal. Total blow off. I expected more professionalism. More
by EKIBLER
Other Employees Tagged: Joe Cerveny, Martin Campos , Brandon Bowling, Frank Gough, Wayne Haley, Tyrone McCluney, Benjamin Shurts, Tim Wandtke, Don't know the person and don't care
August 25, 2020
Great people, wonderful service, been going to yark for years and wouldn't consider going anywhere else. From sales department to service department everyone always go above and beyond to meet my expectati years and wouldn't consider going anywhere else. From sales department to service department everyone always go above and beyond to meet my expectations. Thank you, More
by mla2006
Other Employees Tagged: Joe Cerveny , Brandon Bowling, Sue Emery, Jake Mallet, Jude Rozanski
August 20, 2020
Everyone I had to deal with or have dealt with were courtesy and very helpfull. Joe Cerveny was key in finding the issue with my car. courtesy and very helpfull. Joe Cerveny was key in finding the issue with my car. More
by kmbyers55
Other Employees Tagged: Rusty Carr, Joe Cerveny, Nick Weiss, Traci McMillen , Tom Duff, Sue Emery, Don Espen, Wayne Haley, Zack Stokes
July 31, 2020
Had to wait a while on the correct oil, but overall, Good! With the whole situation going on right now, they have removed walk-up appointments, but they were able to fit me in the same day which was convenient With the whole situation going on right now, they have removed walk-up appointments, but they were able to fit me in the same day which was convenient. The only issue with this service was the time taken. I was told 30 minutes, but that ended up being over an hour and a half due to not having the right oil on site. Outside of that issue, the service was great, and the gentleman who helped me was very good about updating me with status and walking me through the inspection documentation. More
by BSZIRONY
July 30, 2020
Oil change Knowledgeable, kind, help full, communicates, works swiftly to get the job done in a timely manor.. Making the appointment on line really helps save Knowledgeable, kind, help full, communicates, works swiftly to get the job done in a timely manor.. Making the appointment on line really helps saves the customer time. More
by CAROLYNNE
Other Employees Tagged: Joe Cerveny , Tom Duff
July 29, 2020
I scheduled my oil change same day. Was in and out within an hour. No issues other than needing 25 words to describe my experience. an hour. No issues other than needing 25 words to describe my experience. More
by DUKEFANBERG
Other Employees Tagged: Joe Cerveny
July 17, 2020
Fast and Friendly Took my jeep in for an issue. They found the problem quickly and had to order a part that was back ordered. Got the part in called and scheduled me in Took my jeep in for an issue. They found the problem quickly and had to order a part that was back ordered. Got the part in called and scheduled me in for the next day. Got a loaner and had me back in my Jeep on the same day. Great first experience with this dealership. Will be back again for sure. More
by bbob
Other Employees Tagged: Zach Stokes
