Mike Hehl | Page 7

Above and Beyond I have several vehicles I've brought to the service center and can't say enough good things to describe my customer experience. Having worked with dif I have several vehicles I've brought to the service center and can't say enough good things to describe my customer experience. Having worked with different service writers, I can say all have ensured that I had a great and professional service experience. More

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Above and beyond expectations The Yark service department personnel have always been exceptional but this visit was above and beyond my expectations! A special THANK YOU to Mike H The Yark service department personnel have always been exceptional but this visit was above and beyond my expectations! A special THANK YOU to Mike Hehl for thinking "customer first", a rarity in today's business world! This is the place to bring your vehicle for service, bar none! Thanks guys from the bottom of my heart! More

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recent service visit very happy had no appointment angie got me in and out under an hour !!!, will continue to see yark for all my needs. tony adler very happy had no appointment angie got me in and out under an hour !!!, will continue to see yark for all my needs. tony adler More

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Service I have a new jeep that has some features I didn't think were working properly. Mike Hehl and his team researched the issues quickly and efficiently t I have a new jeep that has some features I didn't think were working properly. Mike Hehl and his team researched the issues quickly and efficiently to be able to explain the newest tech features on my vehicle. Mike Parks was also involved in explaining the features. More

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Excellent Service My current Jeep needed to be looked at and Mike Heil and Mike Parks handled the diagnosis of the problem efficiently and in a timely manner. It tur My current Jeep needed to be looked at and Mike Heil and Mike Parks handled the diagnosis of the problem efficiently and in a timely manner. It turned out to be a recall issue. I trust Joe Ziegler when he repairs my car, because I never have to bring it back. It's always done correctly the first time. More

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Another Jeep (or two) Yark has once again exceeded my expectations going into the car buying experience. Scott Thompson is the BEST salesperson that I have dealt with in a Yark has once again exceeded my expectations going into the car buying experience. Scott Thompson is the BEST salesperson that I have dealt with in any arena by far. He works diligently to make sure that I have the information necessary to make an informed decision. Scott doesn't use the high pressure approach that I've witnessed at other dealerships, and he actually calls/texts you back when he says he will. Mike Parks of the service department is on par with Scott. Mike takes care of my family (my wife and I both have Jeeps). Mike makes it his point to get us into the center and explains everything that "needs" to be done, and he even suggests what we might want to have done sooner or later...never that "YOU NEED TO DO THIS NOW" approach. Thanks again to Scott and Mike for keeping me a Yark customer. Mark A. Brooks More

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Exceptional Service I had a problem with my car on Friday evening, called Mike Hehl on Saturday morning. Received a call back within 20 minutes and told to bring in my c I had a problem with my car on Friday evening, called Mike Hehl on Saturday morning. Received a call back within 20 minutes and told to bring in my car. Mike Parks took over when I brought my car in and told me what he felt the problem was. He said Joe Ziegler would fix it. I asked how long I would have to wait because of other obligations and he put me in a loaner, because he didn't want me to have to wait. My car was fixed when it was promised and I picked it up. Mike Hehl, Mike Parks and Joe Ziegler were there to explain what needed to be done and what was and what was not covered under warranty. If I hadn't brought it in to the dealer, a general auto repair shop would have not known about the extended warranty and it would have cost me for the total job. Yark service really takes care of its customers! More

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AWESOME Service Manager and Salesman I recently bought a 2014 Jeep Cherokee from Yark Automotive. I worked with KC Snyder during the sales process and thought he did an amazing job. He he I recently bought a 2014 Jeep Cherokee from Yark Automotive. I worked with KC Snyder during the sales process and thought he did an amazing job. He helped us pick the right size engine and packages. KC also helped me receive the proper discounts for the Jeep and made sure he contacted me when the build was complete. Unfortunately, the Jeep needed some work done on it. The battery was completely dead, a week ago, Wednesday morning when I was trying to go to work. A towing service was dispatched and Mike Hehl took great care of us. A rental car was provided (due to a warranty package) and the car was thoroughly inspected to ensure it was just the battery causing the problem. A day after getting the car back the back left door handle broke off. I met with Mike again and he was able to identify my needs and make sure we had the problem solved before I drove off the lot. In about 3-5 days I will be back at the service center and hopefully all the troubles will no longer exist so they only have to see me for routine maintenance! More

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There's no better automobile service department in Toledo, Ohio than Jim Yark! Mike Hehl runs a great department and all the guys are very helpful, courteous and explain in language I can underst Toledo, Ohio than Jim Yark! Mike Hehl runs a great department and all the guys are very helpful, courteous and explain in language I can understand what needs to be done. When my 2005 Jeep Liberty needs service, I'm never disappointed in the Yark Service Department. The work is done in a timely manner and if it's too long to wait, the shuttle is always available for a ride. More

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