Mike Hasamear | Page 3
Service Manager & VP
Cassens Chrysler Dodge Jeep RAM
3333 S State Route 159
Glen Carbon, IL 62034
38 Reviews
Write a Review38 Reviews of Mike Hasamear
April 12, 2021
They are always up front and honest, they know I want to see real numbers. Scott and Greg are both great people. Been doing busy for a long time. Service Dept did not explain any thing about the warranty o see real numbers. Scott and Greg are both great people. Been doing busy for a long time. Service Dept did not explain any thing about the warranty on my tunnel cover and Zi Lon for the outside and inside. No paper work More
Other Employees Tagged: Scott Wetzel, Greg Jantz, Dustin Simaytis
November 18, 2020
Pacifica in for routine maintenance. They are always friendly and easy to deal with. Service was performed promptly and professionally. Really good at doing everything they can to satisfy customer. friendly and easy to deal with. Service was performed promptly and professionally. Really good at doing everything they can to satisfy customer. More
Other Employees Tagged: Scott Wetzel, Dustin Simaytis
September 30, 2020
I have always been pleased with the care and attention I receive from Cassen’s. Every department and every employee has treated me honestly and respectifully. Which is why my approx last 6 cars I bought fr receive from Cassen’s. Every department and every employee has treated me honestly and respectifully. Which is why my approx last 6 cars I bought from THIS dealership More
Other Employees Tagged: Scott Wetzel , Steve Bangert, Jack Gai, Tony Goodman, Larry Wheymeyer
September 16, 2020
Greg and Dustin were great...made the buying process painless and easy. Very friendly and the service center is top notch. Highly recommend buying here! painless and easy. Very friendly and the service center is top notch. Highly recommend buying here! More
Other Employees Tagged: Greg Jantz, Dustin Simaytis
July 06, 2020
2020 Jeep JTR towed to the service department for the 2nd time in a week. Likely another misdiagnosis, complete with another no warranty charge, on $70k vehicle less than a year old backed by a $4k comprehen time in a week. Likely another misdiagnosis, complete with another no warranty charge, on $70k vehicle less than a year old backed by a $4k comprehensive extended warranty on top of the factory coverage. Even the Jeep cares case manager says they never should have charged me and submitted it to them under the jeep good will program. Front of the house has been decent in the past when I purchased 2 previous new vehicles from them but the horrible service experience will surely keep me from ever going back or recommending them to anyone. More
May 18, 2020
We have dealt with Cassens many times over the years & have always been satisfied. Professional, nice people, service is great. Enjoying our recent purchase. Thank you have always been satisfied. Professional, nice people, service is great. Enjoying our recent purchase. Thank you More
Other Employees Tagged: Scott Wetzel, Bob 'Earnie' Earnhart , Jack Gai, Tony Goodman
May 18, 2020
I would highly recommend this dealership. You are treated fairly and with respect from the beginning to the end of your experience there. You won’t be sorry you shopped there! fairly and with respect from the beginning to the end of your experience there. You won’t be sorry you shopped there! More
Other Employees Tagged: Steve Lane , Jack Gai
November 19, 2019
Great vehicle, great customer service, will be back You can search a car online and try to find the best deal, or, you can save time and go to Cassens. I trust Cassens for great value, great customer se You can search a car online and try to find the best deal, or, you can save time and go to Cassens. I trust Cassens for great value, great customer service, and a fantastic product. Tony was great to work with and I will seek him out for the next vehicle purchase down the road. Thank you for taking care of me, my family, and this purchase. Can't wait to be back. More
Other Employees Tagged: Scott Wetzel, Holly Wilkinson, Dustin Simaytis , Steve Bangert, Jack Gai, Tony Goodman
June 06, 2019
Excellent Earnie thats his new nickname! Great service great sales no pressures great truck!!!!! Great team!!! From Bob Earnhardt in sales to Dustin in finance! Excellent! I cant say enough t Great service great sales no pressures great truck!!!!! Great team!!! From Bob Earnhardt in sales to Dustin in finance! Excellent! I cant say enough they really are excellent!!! Highly recommend More
Other Employees Tagged: Scott Wetzel, Bob 'Earnie' Earnhart, Dustin Simaytis , Mary Brannen, Trenton Robinson
May 23, 2019
Great service I had a recall. In fact it’s thethird one we have gotten on our 2018 Chrysler Pacifica. Since it is handicap accessible we bought it from another deal I had a recall. In fact it’s thethird one we have gotten on our 2018 Chrysler Pacifica. Since it is handicap accessible we bought it from another dealer but these guys always take care of us and repair the recall pretty darn fast. We would recommend this dealership for purchasing a new vehicle. More
Other Employees Tagged: Bob 'Earnie' Earnhart , Travis Fredericks