Mike Fresquez | Page 25

Amazing experience I was received with friendly customer service, I was in and out didn't take forever to do the paperwork and picking a car that suits my kids and I, wh I was received with friendly customer service, I was in and out didn't take forever to do the paperwork and picking a car that suits my kids and I, which was a mazda6, very roomy. More

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2013 Mazda Sport clutch squeaking for 2 years - I bot a Mazda 3 I sport in Dec 2013. Clutch started squeaking in 2014. Jim Ellis dealer knows clutch is squeaking but refuses to address the problem I bot a Mazda 3 I sport in Dec 2013. Clutch started squeaking in 2014. Jim Ellis dealer knows clutch is squeaking but refuses to address the problem. I have taken it back 4 times for problem. I will be taking car back every day this summer. I feel like they are waiting for the warranty to expire so they can charge me for a new clutch but I have retained a lawyer now. DO NOT BUY A CAR FROM THIS DEALER BECAUSE THEY DO NOT BACK THE WARRANTY. This was the 2nd Mazda3 I had purchased from dealer, of course I will not be giving this dealer my business in the future. More

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What a surprising experience! Over the last 40 years, I have come to dread shopping for a new car. Just because my initials are B.S. doesn't mean I like to put up with it. Our salesman, Mike Fresquez, is have come to dread shopping for a new car. Just because my initials are B.S. doesn't mean I like to put up with it. Our salesman, Mike Fresquez, is a polished professional. He answered our questions, helped us make an informed decision and get a good deal without all the usual insincere flattery and high pressure tactics that we have experienced at some other dealerships. The sales manager and finance manager were also very friendly and helpful. We ended up with a great deal and a higher than expected credit for our trade in vehicle. It was my first visit to Jim Ellis Mazda, but it will not be my last. I love my new Mazda! I trust our service experience will be just as pleasant, but will provide future updates. More

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Spoke with Mike several times over several months on the phone about a CX-9- he was very patient and did not use high pressure sales tactics at all. Once I was ready to make the deal, we arranged everything phone about a CX-9- he was very patient and did not use high pressure sales tactics at all. Once I was ready to make the deal, we arranged everything over the phone, got an estimate on my trade and all paperwork was ready to sign when I arrived from out of state. He could not have been any more helpful or nice. I would drive 150 miles to do business with him again anytime- it was a pleasure. More

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I have visited this dealership before and Mike took care of me. At the time I did not buy the car. Over a month later Mike called me to let me know they have a few more cars in there inventory if I was stil of me. At the time I did not buy the car. Over a month later Mike called me to let me know they have a few more cars in there inventory if I was still looking. No cold calls in between, no pressure, I appreciate that. So I checked the inventory and I found the trim i liked. I also had another offer in my hand from another dealer for a better trim with the same price and that helped me get the price down to what I wanted. Mike was really knowledgeable about the features in the car and was able to negotiate the price to what I wanted to pay for that car. Then he took care of all the paperwork, for financing, insurance etc.. They even offered to come and deliver the car to my place since I could not drive both my car and the one I processed. I would recommend Mike as your sales person with all my heart. More

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"I had a great experience at Jim Ellis. I looked at every SUV model and went to several dealerships: Honda, Infinity, Toyota, Nissan, Chevrolet, etc. I even went to the Mazda dealership in Roswell. At the To SUV model and went to several dealerships: Honda, Infinity, Toyota, Nissan, Chevrolet, etc. I even went to the Mazda dealership in Roswell. At the Toyota dealership my son asked me if we could ask for another sales person. Mike Fresquez was, hands down, the BEST sales person that I talked to and worked with. I would recommend him to anyone. I had a great car buying experience. Zoom Zoom.--Alison Taylor" More

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