Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
160 Reviews of Mike Cerva
April 24, 2020
Lou Fusz Kia was a great experience. Everyone was very helpful and nice. Joe has financed a few of my cars and he is a great guy. Always happy and helpful. helpful and nice. Joe has financed a few of my cars and he is a great guy. Always happy and helpful. More
by ReneHertweck
Verified CustomerOther Employees Tagged: Joe Shepard, Jared Kloempken, Michael Wands, Mike Feinstein, Kirstie Crook , Crystal Cody
Helpful 
April 08, 2020
Staff are always easy and great to work with at Lou Fusz! A great team! Thanks for all you do to keep our business. We will keep purchasing from here! A great team! Thanks for all you do to keep our business. We will keep purchasing from here! More
by AMRUNNELS01
Other Employees Tagged: Zack Lentz
April 04, 2020
My experience was great. Only trouble was my maintenance pkg was not explained fully to me and I did not know that I was being charge which ate up my downpayment. pkg was not explained fully to me and I did not know that I was being charge which ate up my downpayment. More
by deidrahh47
Other Employees Tagged: Brandon Alexander, Nichole Medsker
March 26, 2020
Outstanding customer service in these unusual times Mike Cerva could not have been more patient or informative during the whole leasing process. Mike and the sales and finance teams went above and beyon Mike Cerva could not have been more patient or informative during the whole leasing process. Mike and the sales and finance teams went above and beyond to get the paperwork completed and our car delivered while accommodating our family's special COVID-19 restrictions. Very highly recommended. More
by Dave
Other Employees Tagged: Joe Shepard, Michael Wands
March 11, 2020
Plain simple, works for you I have bought two cars from Kia. Mike Cerva is very cool and calm with all the good advice guy. It was a very simple to define your criteria and he w I have bought two cars from Kia. Mike Cerva is very cool and calm with all the good advice guy. It was a very simple to define your criteria and he works with all concerned to work the best deal for you. The Kia has some good line of cars and of very good price... More
by AGHA MOHAMMAD
Other Employees Tagged: Joe Shepard, Michael Wands
March 09, 2020
I absolutely love my car! Each person I dealt with at Lou Fusz Kia was extremely helpful and I could not be any happier with how everything turned out! Fusz Kia was extremely helpful and I could not be any happier with how everything turned out! More
by maggiehenak5
Other Employees Tagged: Jared Kloempken, Mike Feinstein , Nichole Medsker, Macey Oates
March 06, 2020
Oil change went to get a car wash but ask Nicole if I could get a oil change that day instead of my scheduled appointment on sat , and she hooked me up that day went to get a car wash but ask Nicole if I could get a oil change that day instead of my scheduled appointment on sat , and she hooked me up that day which was better she is so ahead in the things that she does , very very smart and knowledgeable , I hope that the Kia recognizes they have a unique person who is very honest and she represents herself to the customers and this makes us feel very comfortable . More
by CLEAN55CARLA
Other Employees Tagged: Joe Shepard, Adam Berry , Elton Hayes, Zack Lentz, Nichole Medsker, Carl Nelson, Angela Perales, Nicci Pollard, Julia Wolz
March 02, 2020
Leases 36 months ago and returned to same salesperson. Great. Looked foe Mike to be my salesperson.....very happy! I have been very happy with how my Kia’s performance. This is my 3rd Kia. I really like Great. Looked foe Mike to be my salesperson.....very happy! I have been very happy with how my Kia’s performance. This is my 3rd Kia. I really like my Seltos. More
by recycledrose
February 25, 2020
Always feel special This dealership has been mine for over 10 years and 4 Kia vehicles! My loyalty is because of the combination of knowledgeable sales staff—especially M This dealership has been mine for over 10 years and 4 Kia vehicles! My loyalty is because of the combination of knowledgeable sales staff—especially Michael Cerva—and the super organized and solicitous service team. For years, the Service Department has kept me coming back to Lou Fusz because of the way they take care of my car—and me! I'm really happy to have the opportunity to book my appointments online and to select my preferred staff (so hard to choose, but Nicci Pollard is my current fave!) for the check-in/check-out and keeping-me-informed process. I don't know what dealership statistics are, but in my opinion, the Service Department must be what keeps buyers coming back. Treating me as if they care about my car as much as I do is super important. And...it seems as if a little birdie lets Michael Cerva know when I'm in for service so that he can chat with me about my next Kia—always nice to see him and talk about the new cars. I wonder if dealerships really understand the culture and climate that they create, but the LF Kia has always seemed a cut above the rest—I hope they keep this team functioning like this. It makes a difference to me since I'm spending a large percentage of my annual spending on my car(s) and its upkeep. I can understand why people walk away from other dealerships when they feel ignored or undervalued, but I have never had that at Lou Fusz Kia. Keep up the good work! More
by musikproStL
Other Employees Tagged: Andrew Stumm , Zack Lentz, Nicci Pollard
February 13, 2020
Repeat customer. Good experience again. Knowledgeable sales & finance reps. And got a good deal. Also have received good service from the service department. Recommended in all areas, sales & finance reps. And got a good deal. Also have received good service from the service department. Recommended in all areas, More
by j.paulsen
Other Employees Tagged: Michael Wands , Nichole Medsker
Dealership Inventory (252 Vehicles)
