7 Reviews
Write a Review7 Reviews of Mike Barbeau
March 26, 2024
Great place to buy a car, Michael Barbeau was excellent helping me out and answering all my questions, Mike go above and beyond showing me my truck, He's very professional and respectful, great dealership helping me out and answering all my questions, Mike go above and beyond showing me my truck, He's very professional and respectful, great dealership and awesome people! More
February 01, 2024
My salesman Samir Alhay was very patient and helpful during the entire process. He even gave me a phone call after my purchase of the vehicle. He was very informative about my Lexus. during the entire process. He even gave me a phone call after my purchase of the vehicle. He was very informative about my Lexus. More
Other Employees Tagged: Steven A. Carrasquillo, Steven Garcia, Brian Young, William Young, Jennifer Cruz, Sammy Alhay , Jamie McClain
November 16, 2023
I was rushed into a purchase. My sales associate didn't even show me the final numbers before sending me to the finance office and they did not honor prices that were posted onlin My sales associate didn't even show me the final numbers before sending me to the finance office and they did not honor prices that were posted online. The finance agent wouldn't answer any questions without a supervisor and answered several personal calls instead of explaining what was happening and how the warranties worked. The dealership also enrolled me with a predatory loan company without disclosing any of the fees associated. They would not explain how I could get financing through my personal bank or any of the options I had even though I have excellent credit and no debt. On top of all of this I had to immediately get a sensor replaced on the car the next day which I had asked several times to make sure that I wouldn't need to because a warning was flashing during the test drive. They also charged me 400 dollars for a second set of "new" keys that came with a low battery and a stuck compartment. More
Other Employees Tagged: Kannon Baker, Jennifer Cruz
September 28, 2023
Prompt and had easy transaction. Just needs transparency and honesty. Hopefully get good service on maintenance as well. Just needs transparency and honesty. Hopefully get good service on maintenance as well. More
Other Employees Tagged: Steven Garcia
August 23, 2023
Large selection. Seems to have good pricing. Efficient processes. A little disappointed with follow up on a second key for the car. I specifically asked if it c Seems to have good pricing. Efficient processes. A little disappointed with follow up on a second key for the car. I specifically asked if it came with two key fobs. The sales rep said it did and even commented that it was rare these days. However, we the car was delivered it only had one key fob and the driver said that was all he was given. I live about 2 hours from the dealership so it’s not convenient to just drop by. I tried following up with the sales rep but haven’t gotten any response. More
Other Employees Tagged: Steven Garcia
May 23, 2022
I had to wait 1 1/2 hour just to get a key cut and programmed, which I was told only occurs on Mondays, and also to have my interior looked at by detailing. The staff are not attentive, my salesperson programmed, which I was told only occurs on Mondays, and also to have my interior looked at by detailing. The staff are not attentive, my salesperson did not check in on me when he was supposed to follow up with me, and they did not respect my time. Now I have to make another visit for the interior inspection which is another day of work time missed. Highly inconsiderate and unprofessional. More