I love how courtesy the gentlemen at the front desk and
who was working on my car keeping me informed on what they were doing and the video showing me what they found wrong and was welling to fix it that d
who was working on my car keeping me informed on what they were doing and the video showing me what they found wrong and was welling to fix it that day.
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by LJUNESTYX@EMBARQMAIL.COM
Verified Customer
Verified Customer
Service Price Transparency
Oil change was quick and easy, didn’t pressure me into
buying any extra services.
buying any extra services.
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by gonzalezomar13
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2024 -
Alan Webb Mazda responded
Hi Omar, thank you for sharing your positive experience with us! We're glad to hear that your oil change was quick and easy. We appreciate your feedback!
Just had a routine service and they were prompt and
courteous. Nice waiting area with coffee and water. The service was done quickly and everything went great.
courteous. Nice waiting area with coffee and water. The service was done quickly and everything went great.
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by MALAR
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2024 -
Alan Webb Mazda responded
Thanks for sharing your positive experience with us! We're glad to hear that our team provided prompt and courteous service during your visit. We appreciate your feedback and hope to see you again soon!
Get the job done in a doable time frame, kind,
competent, quick check in, friendly, accessible to parts dept close to check in, clean, improve by having bagels and cream cheese, maple bars, donuts
competent, quick check in, friendly, accessible to parts dept close to check in, clean, improve by having bagels and cream cheese, maple bars, donuts………
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by ruppertjan2004
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2024 -
Alan Webb Mazda responded
Thank you for the stellar review! We appreciate your feedback about adding more food options and will definitely take that into consideration for future improvements. We're thrilled to hear you had a positive experience with us!
So far, so good.
Sales department was terrific. Financial department was thorough and easy to deal with. Service department was a piece of cake.
Sales department was terrific. Financial department was thorough and easy to deal with. Service department was a piece of cake.
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by ScottGraham139
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2024 -
Alan Webb Mazda responded
Hi Scott, we're glad to hear you had a positive experience with sales, finance, AND service! Thank you for taking the time to share your feedback. We look forward to serving you again in the future!
Ms. Parker had exceptional customer service and made sure
my vehicular needs were met to my standard. Ten out of ten, would want to see again.
my vehicular needs were met to my standard. Ten out of ten, would want to see again.
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by johnnk1996
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2024 -
Alan Webb Mazda responded
Thank you for sharing your positive experience with us! We are delighted to hear that Mikayla provided exceptional customer service. We look forward to serving you again in the future!
Service was excellent.
Everyone was welcoming, professional, and extremely courteous. Will definitely be back and would recommend.
Everyone was welcoming, professional, and extremely courteous. Will definitely be back and would recommend.
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by SMYERS73SMYERS
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Alan Webb Mazda responded
Thanks for the kind words! We're delighted to hear that you had a positive experience with us. We look forward to welcoming you back and appreciate your recommendation!
I always enjoy the people at the service desk , always
good service , luv my xxoo 5
good service , luv my xxoo 5
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by conniep69
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2024 -
Alan Webb Mazda responded
Thank you so much for sharing your positive experience with us, Connie! We are delighted to hear that you always receive good service from our team at the service desk. We appreciate your support and look forward to serving you again soon!
I came for a synthetic oil change and had conventional
oil put on my car instead. She tried to convince me it was the oil that Mazda recommends for my car. Upon further questioning, she admitted that the
oil put on my car instead. She tried to convince me it was the oil that Mazda recommends for my car. Upon further questioning, she admitted that the synthetic with the proper weight was not in stock. I would have preferred that someone check with me first to see if I was ok with the conventional.
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by river3
Verified Customer
Verified Customer
Other Employees Tagged:
Mikayla Parker
Apr 08, 2024 -
Alan Webb Mazda responded
Thank you for sharing your feedback. We apologize for the oversight with your oil change, and will address this issue with our team to ensure better communication moving forward. We appreciate your understanding, and feel free to contact us at 360-334-3000 for further questions and concerns.
Always friendly and helpful staff.
Staff member was very helpful in answering my questions regarding lease options and updates on hybrid options.
Staff member was very helpful in answering my questions regarding lease options and updates on hybrid options.
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by Nancygreen50
Verified Customer
Verified Customer
Other Employees Tagged:
Mikayla Parker
Mar 26, 2024 -
Alan Webb Mazda responded
Hi Nancy, thank you for sharing your positive experience with our staff! We're glad to hear that you found them friendly and helpful. If you have any more questions, feel free to reach out!