Miguel Santiago
Miguel Santiago at Toyota Marin

Miguel Santiago

Used Car General Sales Manager

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

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6 Reviews
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6 Reviews

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6 Reviews of Miguel Santiago

January 19, 2021

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If you take pride in your vehicle! Do not purchase from Toyota Marin! No one gives two ... mmm yeah! I was referred to a body shop by them. 10 mile a hr accident.. 6 times my truck had to go back.. the More

by Tacoma Marin Toyota ruined
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Erick Campos, Diana Kennedy, John Chan, Huy Phan , Paula Mcmrmick!

Jan 21, 2021

Toyota Marin responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Jan 21, 2021

Tacoma Marin Toyota ruined responded

Stop Lying.... no one there takes responsibility.. and passes the issues around and around... a brand new truck, 5000 miles you refer me to a YOUR body shop.. my time taking off work.. driving... the issues for two years.. 6 times to the body shop to have work redone... The worst experience ever! You guys were willing to take the truck back if they didn’t do the repairs satisfactory to OEM standards After you guys contacting them!! Again they blew it.. same issues... now my Ac line blew because they didn’t bolt the support bracket down.. You’re!! Excuse word for word in Paulas email !! “We’re not responsible for body shops repairs” But wait.. 1st when you guys got involved when Eric worked there as a manager you guys were willing to take the truck wash my hands of it.. but now!! Paula gets tossed the issue because Eric left, then the manager that was given the issue left.. then tossed to Paula after Bob the manager left.., Marin Toyota Guves Zero F!’s So don’t tell me you’re looking into the issue!!! Don’t try to save your xxx to make yourself look professional by leaving that comment! I think it’s time to have my lawyer contact the Owner of Marin Toyota .. I’m pretty sure when she hears of this.. the disappointments of her staff.. someone’s losing their job! Take responsibility!!! You’ve cost me 2 years of a headache.. my time missing work.. money!! But you don’t care!

January 30, 2020

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We were in the market for an SUV for our expanding family and Toyota Marin gave us easily the best deal by far. We drove over an hour and when we arrived all the consultants were busy. Miguel Santiago, one o More

by shmarshall86
Recommend Dealer
Yes

Other Employees Tagged: Talia Bazan

Feb 04, 2020

Toyota Marin responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 09, 2019

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Best experience ever at Toyota dealer Nick Kulberg was my salesman. On a knowledge and service 10 point scale he was a twenty-five l received a quick and fair quote over the phone. Wh More

by Mike_Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2019

Toyota Marin responded

Thank you for taking the time to write this review. We are pleased to hear that Nick was able to provide an efficient and overall positive experience. Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 13, 2019

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Toyota Marin is Wonderful! I had my best car purchasing experience ever. Toyota Marin was exceedingly accommodating and transparent with every step of the process. I want to tha More

by Otis’ Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger, George Tenido

Apr 17, 2019

Toyota Marin responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, Diana Kennedy - General Manager - 415.257.4343

April 01, 2019

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CPO Toyota Camry I am very satisfied with the experience I had at Toyota Marin. Everyone I talked was very friendly. The main sales associate I worked with was Martin. More

by Toyotacamry2018se
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2019

Toyota Marin responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Diana Kennedy - General Manager - 415.257.4343

September 12, 2018

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Excellent service George have excellent customer service and very attentive to our needs. We highly recommend him. George explained very well about our new car. We are More

by Doris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: George Tenido

Sep 17, 2018

Toyota Marin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Diana Kennedy - General Manager - 415.257.4343