Miguel Champagnie
Miguel Champagnie at Culver City Mazda
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Miguel Champagnie | Page 15

Service

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
168 Reviews
4.9

168 Reviews

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168 Reviews of Miguel Champagnie

September 21, 2022

Dealership Rating
Employee Rating

This review is mainly for the service department. Very busy, took a while to fix my warranty issue (cracked cylinder head) which is understandable. My service advisor was great; no issues with his More

by JHUANG4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Sep 22, 2022

Culver City Mazda responded

Thank you for taking the time to leave us a review on your recent experience with us. Good to read about receiving good customer service that Miguel was able to provide but unable to follow through with the limited amount of loaner vehicles we have available. We understand your frustration and wish we had more loaner cars available to offer to our customers. We do value you and I'm sorry for not meeting your expectations. Please let us know if there is anything else we can do for you.

September 09, 2022

Dealership Rating
Employee Rating

The service was speedy, helpful, and thorough! Amy was prompt with her updates and replies. The text and ride share services were a major perk. More

by ALI30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix

Sep 12, 2022

Culver City Mazda responded

We're happy you enjoyed working with our team and you rated us 5 stars! It's a pleasure to know that you enjoyed the customer service our team provided during your visit. We will pass along your kind words to Amy and that her hard work is appreciated. Please let us know if there's anything more we can do.

September 08, 2022

Dealership Rating
Employee Rating

Great customer service! I have worked with Amy on several occasions and most recently Miguel. Everyone is super friendly, the service is efficient, and I look forward to my More

by Courtney L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Culver City Mazda responded

Courtney, it’s always a pleasure to see returning customers and make sure that they receive exceptional customer service every visit! We appreciate the loving feedback and we hope to continue providing you with exceptional service for your next visit.

September 03, 2022

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Employee Rating

Always courteous and polite. I get treated well every time I go there. Nice guys who explain everything and take good care of my car. More

by ROCKNROLLSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Cordova , Steven Ruiz

Sep 06, 2022

Culver City Mazda responded

As you know from experience that our team is dedicated to assist every customer and strive to make them happy. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

August 31, 2022

Dealership Rating
Employee Rating

Friendly and Trustworthy;. Dependable and Understanding and Organized and Communicative and Qualified and Helpful and close by! More

by GHAAS.00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Culver City Mazda responded

We appreciate your kind words and appreciation for the service our team delivers to our customers. Thank you for rating us 5 stars and it is pleasing to know that you are happy with your visit. Please let us know if there is anything more to do for you.

August 23, 2022

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Employee Rating

The service was fast and ran smooth and I do appreciate the text messages. I also liked the video they provided when discussing my problems with my car. More

by LPISTONE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Culver City Mazda responded

We are thankful to read about your experience with us and earning a 5-star rating from you! As part of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the video our technicians provided for you. We look forward to be of assistance to you any time you visit us.

August 08, 2022

Dealership Rating
Employee Rating

Miguel was awesome to work with made the whole experience easy. Video from service department is great. More

by jwilliams82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Culver City Mazda responded

We love reading that you had a great experience working with our team! We're thrilled that you to hear that Miguel has provided you with exceptional customer service during your visit. As part of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the video our technicians provided for you. Please let us know if there is anything more we can do for you.

August 04, 2022

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Employee Rating

Steve and the rest of the team are great at what they do. Service was quick as always 👍🏼 Thanks guys, see you next time! More

by gladisbell5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Hegge, Mario Cordova , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz

Aug 05, 2022

Culver City Mazda responded

We are ecstatic to hear that your visit to Culver City Mazda was a successful trip! Our service department is constantly striving to provide excellent service and we are are happy that was your experience during your visit. We will let Steve know that you are happy with his work including the rest of the team. We look forward to serving you again!

July 29, 2022

Dealership Rating
Employee Rating

Miguel was great! I felt he was concerned about getting the job done as fast as possible. More

by freedmanalanr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 01, 2022

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're elated to hear you enjoyed working with Miguel and that you are happy with the level of service you received. It’s always a pleasure to read that our team goes above and beyond to assist our customers and make their visit a successful one. We will be sure to let Miguel know that their hard work doesn't go unnoticed!

July 27, 2022

Dealership Rating
Employee Rating

I had a fantastic experience. Miguel is the man! Very professional and attentive. He went above and beyond for me and his service encourages me to continue coming to Culver City M More

by Hasnane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Culver City Mazda responded

Thank you for reviewing and rating us 5 stars! We love hearing that you had a great experience working with Miguel! It’s always a pleasure to read that our team goes above and beyond to assist our customers and make their visit a successful one. We will pass along your words of appreciation to Miguel and that his hard work is noticed. We strive to make our customers happy, and we’re glad we hit the mark!

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