168 Reviews
Write a Review168 Reviews of Miguel Champagnie
September 21, 2022
This review is mainly for the service department. Very busy, took a while to fix my warranty issue (cracked cylinder head) which is understandable. My service advisor was great; no issues with his Very busy, took a while to fix my warranty issue (cracked cylinder head) which is understandable. My service advisor was great; no issues with his customer service. However, just wished they had given me a loaner upfront instead of waiting for 2 weeks. Need more loaner cars for your customers. If Mazda wants to be perceived as a luxury brand, they need to start treating their customers like other luxury brands. Making your customer wait 2 weeks for a loaner (and having to call/pester almost daily) knowing that a cracked cylinder head repair would take days, is unacceptable. More
September 09, 2022
The service was speedy, helpful, and thorough! Amy was prompt with her updates and replies. The text and ride share services were a major perk. Amy was prompt with her updates and replies. The text and ride share services were a major perk. More
Other Employees Tagged: Amy Felix
September 08, 2022
Great customer service! I have worked with Amy on several occasions and most recently Miguel. Everyone is super friendly, the service is efficient, and I look forward to my I have worked with Amy on several occasions and most recently Miguel. Everyone is super friendly, the service is efficient, and I look forward to my appointments here. More
September 03, 2022
Always courteous and polite. I get treated well every time I go there. Nice guys who explain everything and take good care of my car. I get treated well every time I go there. Nice guys who explain everything and take good care of my car. More
Other Employees Tagged: Mario Cordova , Steven Ruiz
August 04, 2022
Steve and the rest of the team are great at what they do. Service was quick as always 👍🏼 Thanks guys, see you next time! Service was quick as always 👍🏼 Thanks guys, see you next time! More
Other Employees Tagged: Carl Hegge, Mario Cordova , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz
July 27, 2022
I had a fantastic experience. Miguel is the man! Very professional and attentive. He went above and beyond for me and his service encourages me to continue coming to Culver City M Miguel is the man! Very professional and attentive. He went above and beyond for me and his service encourages me to continue coming to Culver City Mazda. Best, Hasnane More