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Michelle Lauersdorf

Overview Reviews (23) Inventory (215)

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Michelle Lauersdorf

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Michelle Lauersdorf | Page 2

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0

23 Reviews

Overview Reviews (23) Inventory (215)

5.0

23 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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23 Reviews of Michelle Lauersdorf

April 09, 2024

Dealership Rating

Employee Rating

I had a great purchase experience with Mickey. He was was very knowledgeable and thorough in showing me the Sierra Denali. He was was very knowledgeable and thorough in showing me the Sierra Denali. More

by gipsontodd

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mickey Hendrick

Helpful 0

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Apr 11, 2024 -

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 06, 2024

Dealership Rating

Employee Rating

Very friendly. Wants to make sure customer satisfied in the vehicle purchasing and fixing any flaws. Wants to make sure customer satisfied in the vehicle purchasing and fixing any flaws. More

by CherylBohannon9

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mickey Hendrick, Ari LeBlanc

Helpful 0

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Apr 08, 2024 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 04, 2024

Dealership Rating

Employee Rating

We had a good experience at Courtesy Buick GMC. Bought a used GMC Sierra. The sales associate was friendly and very professional. Thanks for your help. Bought a used GMC Sierra. The sales associate was friendly and very professional. Thanks for your help. More

by Donnacotterill52

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Kremer, Mickey Hendrick

Helpful 0

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Apr 05, 2024 -

Courtesy Buick GMC responded

April 03, 2024

Dealership Rating

Employee Rating

The dealership was Awesome & was treated very professionally & taken care of Will definitely give them my business & recommend to Family & friends professionally & taken care of Will definitely give them my business & recommend to Family & friends More

by TWLance

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Brinkhaus, Ari LeBlanc, Arash GHAELI, Kody Waddell

Helpful 0

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Apr 04, 2024 -

Courtesy Buick GMC responded

Hi Twlance, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 02, 2024

Dealership Rating

Employee Rating

Best truck buying experience. Hands down great team to work with. Arthur, Ted and Addison keep in touch and worked hard to get the deal done. Traveling from Florida and doing deal Hands down great team to work with. Arthur, Ted and Addison keep in touch and worked hard to get the deal done. Traveling from Florida and doing deal over the phone was a first for me. No worries with this team!!! Everything was as expected and the deal was the deal no last minute changes we have all seen before. Highly recommend this team for your next car/truck purchase. The truck was 100% as advertised and ready for delivery. Thanks to the whole Courtesy GMC team. More

by Dm2232

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Arthur Wilson, Ted Staton , The parts department

Helpful 0

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Apr 04, 2024 -

Courtesy Buick GMC responded

Hello, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 28, 2024

Dealership Rating

Employee Rating

Best selection and best experience ever with Jeffery . No mind games with numbers . Gets everyone the best deal possible right at the beginning of the conversation. . Great place purchase a vehicle No mind games with numbers . Gets everyone the best deal possible right at the beginning of the conversation. . Great place purchase a vehicle More

by Denny

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeffrey Hoon

Helpful 0

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Mar 30, 2024 -

Courtesy Buick GMC responded

Hi Denny, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

March 26, 2024

Dealership Rating

Employee Rating

Was a pleasant experience. Nice selection of vehicles to choose from and the salesman was knowledgeable of the products they offered Nice selection of vehicles to choose from and the salesman was knowledgeable of the products they offered More

by dpsteier

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Arthur Wilson, James Duffy Baker III, Ted Staton

Helpful 0

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Mar 28, 2024 -

Courtesy Buick GMC responded

March 25, 2024

Dealership Rating

Employee Rating

Mickey did a great job helping me find the truck I wanted. The finance department also did a great job getting me taken care of. wanted. The finance department also did a great job getting me taken care of. More

by davidgc122281

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mickey Hendrick

Helpful 0

Report | Print

Mar 27, 2024 -

Courtesy Buick GMC responded

Hi David, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2024

Dealership Rating

Employee Rating

Excellent customer service and efficient turn around while buying new Yukon AT4. Very pleased with Arthur and the entire team at Courtesy! We were out of town guests, but made to feel like family. Th while buying new Yukon AT4. Very pleased with Arthur and the entire team at Courtesy! We were out of town guests, but made to feel like family. Thanks for the great experience shopping for our new vehicle. More

by Jessica Bivin

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Arthur Wilson, James Duffy Baker III, Ted Staton

Helpful 0

Report | Print

Mar 12, 2024 -

Courtesy Buick GMC responded

Hi Jessica, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member who personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 07, 2024

Dealership Rating

Employee Rating

Very knowledgeable and informative Made the experience pleasant. Paperwork done quickly. Everyone was very polite pleasant. Paperwork done quickly. Everyone was very polite More

by Gflynn47

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Johnson

Helpful 0

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Mar 11, 2024 -

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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