Michelle Lally
Michelle Lally at Acura of Westchester

Michelle Lally | Page 12

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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4.9
181 Reviews

Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.

Dealership Experience

9 yrs

Industry Experience

9 yrs

Languages Spoken

English English

4.9

181 Reviews

Write a Review

181 Reviews of Michelle Lally

April 28, 2023

Dealership Rating
Employee Rating

Acura of Westchester is like buying a car from a family member! Brianna and Michele are fantastic! More

by mrrich711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Acura of Westchester responded

Thank you, mrrich711, for your kind words and for considering us as part of your automotive family. We're delighted to hear that Brianna, Michele, and our team at Acura of Westchester provided you with a fantastic car-buying experience. We strive to create a welcoming and personalized environment for our customers, and we're glad that we could make you feel like a part of our family. We appreciate your trust and support, and we're here to assist you with any future automotive needs. Thank you for choosing Acura of Westchester!

April 26, 2023

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Easiest experience I've ever had at a car dealership. Mike Gerard was knowledgeable attentive and upfront with any concerns. Michele in credit answered all my questions and never once made me feel like I More

by TVanDalind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Gerard

May 15, 2023

Acura of Westchester responded

Thank you, TVanDalind, for sharing your positive experience at Acura of Westchester. We're thrilled to hear that your car-buying experience was the easiest you've ever had. It's great to know that Mike Gerard provided you with knowledgeable and attentive service, addressing any concerns you had. We're also glad to hear that Michele in credit provided excellent assistance, answering all your questions and providing informative financing options without any pressure. If you have any further questions or need any more support, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future.

April 25, 2023

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Wonderful customer service, quick and easy, communication was on point and the process from trade in to driving my car off the lot was seamless. I was able to secure the exact vehicle I wanted through workin More

by melissa.venable
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Gerard

May 15, 2023

Acura of Westchester responded

Thank you, Melissa, for your wonderful feedback! We're delighted to hear that you had a seamless experience at our dealership. Providing excellent customer service and making the process quick and easy is our goal. We're glad that Mike Gerard was able to assist you in securing the exact vehicle you wanted and that the communication throughout the process was on point. We appreciate your recommendation, and we look forward to serving you again for your future car needs. Enjoy your new car!

April 11, 2023

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Employee Rating

Very awesome experience with Acura of Westchester. Entire staff was very friendly and helpful. Highly recommend anyone looking for a vehicle to check out Acura of Westchester. More

by shamkumarbudhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov, Jose Crespo, Alex Markaj, Mike Gerard, Essly Escobar, Nicole Kampf , Justin Deenihan, Jared Di Lalla, Will Johnson

May 15, 2023

Acura of Westchester responded

Thank you, shamkumarbudhu, for your wonderful feedback about your experience with Acura of Westchester. We're thrilled to hear that you had an awesome experience and found our entire staff to be friendly and helpful. Your recommendation means a lot to us, and we appreciate your kind words. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help. Thank you for choosing Acura of Westchester!

April 01, 2023

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Employee Rating

Excellent experience at Acura of Westchester just like always. Leasing a car with acura was quick and easy. Thank you to Danny, Michelle, Brianna and Will for helping me get the car of my dreams! More

by Courtneylally8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Danny Giannotti , Will Johnson

May 15, 2023

Acura of Westchester responded

Thank you, Courtneylally8, for sharing your excellent experience at Acura of Westchester. We're delighted to hear that our team, including Danny, Michelle, Brianna, and Will, provided you with outstanding service and helped you lease the car of your dreams. We appreciate your kind words and we're thrilled to have been a part of your car journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

March 26, 2023

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Employee Rating

This was the 3rd vehicle I got at Acura of Westchester. The people and service provided are beyond excellent and the reason why I keep going back! More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo

May 15, 2023

Acura of Westchester responded

Thank you for sharing your five-star review with us. We are glad to learn our Sales Team provided you with an excellent buying experience. We value your loyal business here at Acura of Westchester.

March 25, 2023

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The best dealership ever! Everything went very easy and smooth. Made me feel like family. More

by X3xderaffx3x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Acura of Westchester responded

Hello! Your kind feedback is appreciated and we are happy to know our Sales Team made you feel like family, providing you with a smooth and easy process. Thank you for choosing Acura of Westchester.

March 17, 2023

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This dealership is awesome! They really work hard to get what you want! And Justin along with the whole who assisted me was great ! More

by Agardnet0110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Deenihan

May 15, 2023

Acura of Westchester responded

We are thrilled to learn our Sales Team worked hard to get you what you were looking for. We thank you for your business here at Acura of Westchester, and we look forward to working with you again in the future.

March 14, 2023

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Employee Rating

This is my 8th and 9th vehicle purchased from Acura of Westchester. They are extremely professional and provide an exceptional service department. Brianna is wonderful to work with. She is knowledgeable More

by Kcarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Acura of Westchester responded

We are so pleased to know our team here at Acura of Westchester always provides you with professional and exceptional customer service. Thank you for sharing your positive feedback and we appreciate your dedicated business.

February 24, 2023

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Employee Rating

Justin was amazing and very informative throughout the whole leasing process. He made the process very easy to follow and he always made sure to contact me if he needed anything. I totally recommend his s More

by pdpeddp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Djonovic , Justin Deenihan

Mar 01, 2023

Acura of Westchester responded

Thank you for taking the time to share your positive experience with Justin during the leasing process. It's great to hear that he was informative, easy to work with, and communicative throughout the process. Leasing a car can be a complex process, so having someone who can guide you through it and make sure you have all the information you need is invaluable. I'm glad to hear that Justin provided you with excellent service and that you would recommend him to others. I will be sure to pass on your kind words to the appropriate parties at the dealership.

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