I waited over 2 hours for service.
Received call my car was ready, it was raining and my car was not parked under the carport.
Received call my car was ready, it was raining and my car was not parked under the carport.
More
by boldwhit
Verified Customer
Verified Customer
Mar 14, 2022 -
Gettel Toyota of Lakewood responded
I am so sorry your service took so long, but there is really no excuse for your vehicle not being brought to you in the rain.. Ryan Fischer General Manager
Very friendly, always helpful.
Michele was awesome. Everyone is great at this dealership. Thanks all!
Michele was awesome. Everyone is great at this dealership. Thanks all!
More
by CWAKELAM
Verified Customer
Verified Customer
Mar 11, 2022 -
Gettel Toyota of Lakewood responded
Thanks for the five star review. I am glad you enjoyed working with Michele. Ryan Fischer General Manager
Great experience.
High levels of expertise and financial understanding. Honest and direct. Timely and excellent follow up.
High levels of expertise and financial understanding. Honest and direct. Timely and excellent follow up.
More
by richmpolo
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Smith
Mar 07, 2022 -
Gettel Toyota of Lakewood responded
Thanks for the five star review. We really appreciate your support. Ryan Fischer General Manager
Clean and friendly atmosphere with awesome service staff.
Tons of inventory and the service was done faster than expected.
Tons of inventory and the service was done faster than expected.
More
by Garrettharp
Verified Customer
Verified Customer
Mar 08, 2022 -
Gettel Toyota of Lakewood responded
Thanks for the five star review Garrett. Ryan Fischer General Manager
Very good service always happy worth the service and
polite employees that want to lease the people
polite employees that want to lease the people
More
by JOANNEPERERA
Verified Customer
Verified Customer
Mar 04, 2022 -
Gettel Toyota of Lakewood responded
Thanks for your five star review Joanne. I am glad Michele has provided such good service. Ryan Fischer General Manager
Sales and parts employees have been friendly, but service
has been either unhelpful, condescending, or one sales manager just rude (there was plenty of room around me, but they did not want to walk around me
has been either unhelpful, condescending, or one sales manager just rude (there was plenty of room around me, but they did not want to walk around me so stopped and said excuse me to get me to move out of their path!). And the service manager assigned to me walked the previous customer to their car, but for me after I signed the paper work they just said, "your car is over there, good bye". Will never come back for service.
More
by Bob
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Fiore
Mar 03, 2022 -
Gettel Toyota of Lakewood responded
I am sorry you had such a poor experience. Our service advisors are supposed to walk all of their customers to their cars. If you do want to come back please contact Diane Beimann our Customer Relations Manager at 941-567-1080 and she will schedule you with an advisor that will take good care of you. Ryan Fischer General Manager
Gettel Toyota is very customer service oriented.
Great staff of associates who are friendly. Very
satisfied with the service of my SUV.
Great staff of associates who are friendly. Very
satisfied with the service of my SUV.
More
by nanconn53
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Fiore
Feb 28, 2022 -
Gettel Toyota of Lakewood responded
Thanks for the five star review. We really appreciate your support. Ryan Fischer General Manager
Feb 28, 2022 -
nanconn53 responded
See the attached review.
Courteous efficient friendly what can I say I enjoy
doing business with them.I would continue doing business with them but I saw my car
doing business with them.I would continue doing business with them but I saw my car
More
by AROMINE33
Verified Customer
Verified Customer
Feb 28, 2022 -
Gettel Toyota of Lakewood responded
Thanks for the five star review. Ryan Fischer General Manager
Gettel Toyota Lakewood people are wonderful.
My emergency service was seamless. No worries at Gettel!!
My emergency service was seamless. No worries at Gettel!!
More
by Donna Burke
Verified Customer
Verified Customer
Feb 18, 2022 -
Gettel Toyota of Lakewood responded
Thanks for the five star review Donna. I am glad Michele was able to take care of your emergency. Ryan Fischer General Manager
Cordial and great service.
Representative was through with the process and how it works. Pleased with my overall experience.
Representative was through with the process and how it works. Pleased with my overall experience.
More
by rgsteelers
Verified Customer
Verified Customer
Other Employees Tagged:
Kelby Lawson