Michele Dessert | Page 62

Michele is terrific !! I usually pop in without an appointment (sorry, Michele) ... with a "road trip" the next day. Michele works me in ... repairs are done in a timely manner at the estimated cost. appointment (sorry, Michele) ... with a "road trip" the next day. Michele works me in ... repairs are done in a timely manner at the estimated cost. I travel with my Grandchildren and show dogs - VERY precious cargo :>) I cannot afford to have problems on the road !!! I love my Odyssey - and Michele keeps me safely on the go ! THANKS SO MUCH More

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The service was done on time. My drop off and pick up was perfect. The price was as stated. Michele is always great to deal with. My only hope for Honda is that they will get an electric car that is viable. perfect. The price was as stated. Michele is always great to deal with. My only hope for Honda is that they will get an electric car that is viable. That will be my next new car purchase and I hate to think of service without Michele. More

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Crown, and in particular Michelle Dessert, has been a great dealership to work with for service and repair of my 2001 Honda Odyssey. Although we purchased the vehicle at another dealership, we have alway great dealership to work with for service and repair of my 2001 Honda Odyssey. Although we purchased the vehicle at another dealership, we have always had it serviced at Crown. They have made maintaining and keeping our vehicle in top shape an easy task. Our most recent problem involved the failure of our transmission. Michelle was able to work with Honda American to obtain partial warranty coverage of this expensive repair. Had she not gone the extra mile to help make this happen, we might have been faced with replacement of a vehicle we had been hoping to retain for several more years. I think Crown is a great place to have your car repaired. They are honest, tell it to you like it is, let you know your options and help you to make the best decision. More

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She is such sweet person and customer oreinted person that even when your car is ready to go you do not want to leave the dealership. it is pleasure knowing her.I bought or leased more than 15 car in la that even when your car is ready to go you do not want to leave the dealership. it is pleasure knowing her.I bought or leased more than 15 car in last 10 years from this dealrship and all because of the customer support she gave us. thank you and keep up the good work. More

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I normally make appointments for all service work, but I noticed I was almost due for an oil change and was leaving on a trip tomorrow, so I just showed up. My Service Rep Michele Dessert got me in quickly noticed I was almost due for an oil change and was leaving on a trip tomorrow, so I just showed up. My Service Rep Michele Dessert got me in quickly for a safety check, oil change and wiper inserts replaced. I have been a customer of Crown for almost 20 years, and my 1998 Honda CR-V with 146,000 miles on it runs beautifully thanks to Michele and Mike Larson, the service tech who normally works on my vehicle. This is my 4th Honda, and as I am an old gal I want it to last as long as I do...I always have the recommended service done and trust Michele and Mike to tell me what needs to be done to keep my car in tip-top shape. I have never had any work done on my vehicle other than at Crown Honda, I do feel like I am treated as a valued customer with honesty and kindness. Thanks to all, at Crown. Bonnie J. Brinker More

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I am always interested in a person with a good personality to do business with. The person must also be professional and easy to understand and trust. Michele offers all that and more. No over sel personality to do business with. The person must also be professional and easy to understand and trust. Michele offers all that and more. No over selling and no dishonest promises. I know little about cars and need all the help I can get when it comes to understanding the problems and how to fix them. She knows her stuff and makes it easy to do business with her. I tell any one who would listen about how great she is and what a great place it is to go and have work done on your car. Now worries and no regrets. More

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Very clean and well organized dealership - worked with me very nicely on an older trade on a newer used vehicle. Worked with me very well on a couple items that needed some correction on the newer used vehic very nicely on an older trade on a newer used vehicle. Worked with me very well on a couple items that needed some correction on the newer used vehicle. Michelle D. and her team did a very nice job of completing the work while I waited in a comfortable area. Thank You REG More

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I have been dealing with Crown Honda for 7 years now, and have always had excellent customer service from the employees. Everyone is quick to acknowledge me and my needs. I work in customer service, so I am have always had excellent customer service from the employees. Everyone is quick to acknowledge me and my needs. I work in customer service, so I am usually very tuned in to judge anything less than excellence when it comes to taking care of the one whom pays the bills. I would, and have, recommended them to everyone I know whom drives a Honda , or is looking to buy a new car. I have sent several of my own customers to have their cars serviced with Michele Dessert. They have all been very satisfied and continue to patronize Crown. More

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Crown Honda is an exceptional dealership. My service representative, Michele Dessert, is a 5 Star professional.Her product knowledge is encyclopedic.Her advice and counsel is always relevant and custome representative, Michele Dessert, is a 5 Star professional.Her product knowledge is encyclopedic.Her advice and counsel is always relevant and customer friendly. Preventive maintenance and remedial work is always scheduled and handled promptly. The interaction between technicians and customer(s)is always informative, friendly and courteous. More

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I have purchased several Honda's and had them serviced at Crown Honda for the past nineteen years. My experience there has always been positive, all of the employees I have been in contact with have been pr Crown Honda for the past nineteen years. My experience there has always been positive, all of the employees I have been in contact with have been professional and friendly. I never hesitate to call Michele when I have a service need, the dealership is comfortable, clean, and accomodates my wait- I do not mind waiting for my vehicle! More

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