Michele Cormier | Page 2

New IS300 This was my 3rd new car purchase at Ken Shaw. Had a great experience with Michele and Frank on the purchase of my new '16 IS300. They were incredib This was my 3rd new car purchase at Ken Shaw. Had a great experience with Michele and Frank on the purchase of my new '16 IS300. They were incredibly responsive and attentive and made buying enjoyable. All my needs were well met and I look forward to having my service done there as well. More

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New RX450H I am now a proud owner of my 5th Lexus SUV. The vehicle satisfaction keeps me returning to the same RX but only Ken Shaw has retained my loyalty thank I am now a proud owner of my 5th Lexus SUV. The vehicle satisfaction keeps me returning to the same RX but only Ken Shaw has retained my loyalty thanks in part to the excellence of my sales representative Michele Cormier and the overall comfortable feeling every time I call or visit the dealership for service. Michele has always promptly responded to any question I have had and everyone from the service advisors to the cafeteria staff has always shown to value me as a customer. Recently I picked up my 3rd RX450h from Ken Shaw and while the vehicle keeps making significant improvements, I have remained loyal to Ken Shaw because I have not once ever felt a reason to go anywhere else. It is comforting to know that the staff at Ken Shaw treat me just how I would treat someone to show that I cared. Thank you and continue to do what you are doing. Lonnie Castello More

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My First Ken Shaw Lexus Experience From my first exposure to the dealership on their website to initial visitation and then to final delivery of my vehicle I was very impressed through From my first exposure to the dealership on their website to initial visitation and then to final delivery of my vehicle I was very impressed through all stages of the transaction. Our sales consultant Raphael Munro was personable and highly experienced and left us with a comfortable feeling that we had made the right decision with our purchase. Upon arrival, the Shaw team was well organized for delivery and Raphael took the time to fully explain the details of the Lexus we had purchased as he did on our initial visit. In summary, Shaw demonstrated friendly, knowledgeable and dedicated service and I would recommend the dealership to anyone anytime. More

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five star dealrship Having dealt with Ken Shaw since 2004, they are definitely a first class operation. From Michelle on the sales side to Shameer, Sandy and Yolano on t Having dealt with Ken Shaw since 2004, they are definitely a first class operation. From Michelle on the sales side to Shameer, Sandy and Yolano on the service side, always a pleasure to deal with. So I give Ken Shaw a 5 star PLUS! More

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Great Experience at Ken Shaw Lexus, I recently bought a 2011 ES 350 Truffle on Parchment from Ken Shaw Lexus. My sales rep (Michele Cormier), was very knowledgeable about the car, howeve I recently bought a 2011 ES 350 Truffle on Parchment from Ken Shaw Lexus. My sales rep (Michele Cormier), was very knowledgeable about the car, however more importantly, very courteous and did not use pressure tactics to sell me. Michele made me feel comfortable and showed a high level of professionalism. She also helped me negotiate a price that was within my budget. The car was in excellent condition and I picked my car up 5 days after the purchase. I am extremely happy with my car, and as a first time Lexus owner, very happy with the experience. I highly recommend Ken Shaw Lexus. More

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Absolutely amazing I flew in from Ottawa and absolutely love my experience at Ken Shaw. They treat you like royalty. They just made a lifetime customer. It would be ridi I flew in from Ottawa and absolutely love my experience at Ken Shaw. They treat you like royalty. They just made a lifetime customer. It would be ridiculous to buy somewhere else More

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Great Experience I originally reached out to Ken Shaw by email. I was taken aback by the promptness and precision of the response I received. Michele stayed in touch I originally reached out to Ken Shaw by email. I was taken aback by the promptness and precision of the response I received. Michele stayed in touch, giving me exactly what I needed with respect to leasing numbers and product selection. For me, the most important part of my experience with Michele and the dealership was the no pressure environment. There was no stuffiness or artifice. I felt a genuine sense that the first priority for all staff was getting me in the car that I loved for a fair price. Thank you to Michele and the whole team. I couldn't be happier. More

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Five Star In Every Way Our experience with Ken Shaw Lexus has been incredible. From our first test drive right through to the purchase and delivery of our vehicle, the serv Our experience with Ken Shaw Lexus has been incredible. From our first test drive right through to the purchase and delivery of our vehicle, the service was outstanding. Michele Cormier surpassed our expectations. She walked us through every part of our decision making, made us feel comfortable, answered all our questions and alleviated all of the stress that comes with getting a new vehicle (which for us was huge). Her personality & professionalism sealed the deal for us, which is why we would highly recommend both Michele & Ken Shaw Lexus. More

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A pleasant experience! I recently acquired a Lexus from Ken Shaw and my experience from purchasing to delivery was awesome. A special mention for Michele Cormier, Sales Cons I recently acquired a Lexus from Ken Shaw and my experience from purchasing to delivery was awesome. A special mention for Michele Cormier, Sales Consultant, I dealt with. Michele was very professional, patient, and customer focussed throuhout the transaction process and made it a very comfortable experience for me. It was a pleasure interacting and doing business with her and she represented Ken Shaw dealership very well. Thanks Michele! More

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The Best of the Best A big "Thank You" to everyone at Ken Shaw Lexus, especially our salesperson, Michele Cormier! We're back to purchase another Lexus from Ken Shaw. A big "Thank You" to everyone at Ken Shaw Lexus, especially our salesperson, Michele Cormier! We're back to purchase another Lexus from Ken Shaw. Besides offering a great vehicle, everyone at Ken Shaw has been extremely professional and helpful...but the person who stands out from the the rest is Michele. From the very first day we walked in we told her what we needed, and she found the perfect vehicle for us. She is extremely knowledgeable and worked with us to find a car that suited our needs while being in our price range. Michele gave us a thorough run through of the SUV we had decided to buy and left no question we had unanswered including the finance portion of the deal where they explained all extra incentives available to us but not once did we feel pressured to buy something that we did not want. Right from the start Michele was honest and friendly. Extremely customer service focused, professional, knowledgeable and helpful - NO request insurmountable. We now consider Michele a friend, as well as our salesperson. She goes well beyond to make sure every detail is perfect. We are now on our fourth Lexus SUV and have actually driven across the country to deal with Michele when trading in our old vehicles and finding our new one. We can't say enough about Michele and the staff at Ken Shaw and we look forward to our continued relationship. More

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