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Dealership Experience
3 yrs, 10 mos
Industry Experience
15 yrs, 5 mos
Languages Spoken
English
Spanish
11 Reviews
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11 Reviews of Michel Rey
April 26, 2024
If I could put 0 stars I would. Before buying my vehicle I checked the vehicle history and even got the Toyota Extra Care Gold service guarantee in case anything malfunctions or bre Before buying my vehicle I checked the vehicle history and even got the Toyota Extra Care Gold service guarantee in case anything malfunctions or breaks on the car. It was explained that with this guarentee “everything would be covered except the tires” on this car. After less than a month after purchasing a vehicle from Toyota of Cedar Park the car started making a weird noise every time I would accelerate, so I decided to take it in for Toyota to take a look and see what’s going on. After 2 days I received a call that I would need to pay 3,500 dollars for a worn out clutch. Nowhere in the service agreement did it state worn out clutches would not be covered. After going to Toyota the directer pointed fingers blaming us and proceeding to say that we still need to pay 3,500 dollars for the fix and later saying they will only cover 1,000. They also told us it was a miscommunication on their end and since that is the case Toyota as a company should get together and fix the issue which they refused to do. Never buying a vehicle from Toyota again and will definitely stop taking my car and my family cars for any services needed. More
by Ena Fazil
Other Employees Tagged: Jon Cornejo, Fidencio Ramos , Marvin
Helpful 
October 21, 2023
Una exelente atención muy complacida y entusiasmada con el personal que hacen sueños realidad ponen su mayor empeño en dar a sus clientes la mejor opción ,muy agradecida con los trabajadores de Toyota , Ce el personal que hacen sueños realidad ponen su mayor empeño en dar a sus clientes la mejor opción ,muy agradecida con los trabajadores de Toyota , Cedar Park More
by Anioslygonzalezconde1990
Other Employees Tagged: Pedro Vazquez, Adolfo Figueroa , Oscar Castillo , Yolanda Mascorro
October 04, 2023
Everyone was friendly and nice. Answered all my questions, got the car I wanted as well :) Answered all my questions, got the car I wanted as well :) More
by parnian
Other Employees Tagged: Jon Cornejo, Fidencio Ramos
September 02, 2023
Fidencio Ramos was AMAZING! He listened to everything I said I wanted and needed. He was more than patient when we decided a car wasn't right for us. He guided us through multip He listened to everything I said I wanted and needed. He was more than patient when we decided a car wasn't right for us. He guided us through multiple vehicles until we found the perfect one. We're absolutely grateful and would highly recommend anyone looking for a car to come see him. Thank you Ramos for being so respectful, patient, and understanding! 😊🙏 More
by Jonathan.noel.aleman
Other Employees Tagged: Fidencio Ramos , Mike Scwartz 5*
March 31, 2023
They were patient while I got my financing together with USAA. Tried to upswell me at the end with other stuff by I expected that. Other than that the process was fairly quick. USAA. Tried to upswell me at the end with other stuff by I expected that. Other than that the process was fairly quick. More
by SMP
Other Employees Tagged: Michael Jorgensen
February 16, 2023
Jake provided excellent customer service and sold me the car of my dreams! Everyone that helped was knowledgeable and efficient with my time! Definitely will recommend Jake and Steven to everyone! car of my dreams! Everyone that helped was knowledgeable and efficient with my time! Definitely will recommend Jake and Steven to everyone! More
by Her86
Other Employees Tagged: Jake Falcon, Steven Webb
July 29, 2022
Amazing customer service! The whole process was smooth and the staff is incredibly helpful throughout. Their dealership is amazing and it truly is a personalized experience The whole process was smooth and the staff is incredibly helpful throughout. Their dealership is amazing and it truly is a personalized experience More
by fgarci4r
Other Employees Tagged: Joseph Jackson , Miguel Vega
February 12, 2022
Joe was a great help to us in purchasing our car from Toyota of Cedar Park. He was honest and patient in our process. Toyota of Cedar Park. He was honest and patient in our process. More
by Nicksteinloski
Other Employees Tagged: Joseph Jackson
June 08, 2021
Nice place to buy a Toyota. Experienced personnel, comfortable facility with plenty of open spaces for sitting down and conducting business. With plenty of sales and service representatives everywhere comfortable facility with plenty of open spaces for sitting down and conducting business. With plenty of sales and service representatives everywhere. More
by rbracho
Other Employees Tagged: Katherine Dobbs
May 13, 2021
The interest rate from the Toyota Financial Services is 1% higher than the one offer by other Toyota dealer in Austin. Unfortunately, I had to accept it because the dealer was closing on a Saturday evening 1% higher than the one offer by other Toyota dealer in Austin. Unfortunately, I had to accept it because the dealer was closing on a Saturday evening. More
by carlosrdiazg1
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