![Michael Tufano at Chapman Ford Lancaster](http://cdn-user.dealerrater.com/images/dealer/109078/employees/0eaca382e508.jpg)
Michael Tufano | Page 3
Service Advisor
Chapman Ford Lancaster
1485 Manheim Pike
Lancaster, PA 17601
![](http://www.dealerrater.ca/ncdn/u/11.20240528.717/Graphics/icons/question-blue.png)
Dealership Experience
6 yrs, 6 mos
Industry Experience
6 yrs, 6 mos
203 Reviews
Write a Review203 Reviews of Michael Tufano
September 07, 2020
Great team. Great truck. They treated me well. Dropped me off at the Linden diner and I got a ride back when the truck was ready. Jeremy, the mechanic, was a great guy and Michael, the service guy. I had Jer off at the Linden diner and I got a ride back when the truck was ready. Jeremy, the mechanic, was a great guy and Michael, the service guy. I had Jerry (service) last time and he was great too. More
Other Employees Tagged: Jerry Deshong , jeremy grossman
September 02, 2020
Service was easy to schedule, a loaner of the exact same model was provided, and the repair was done ahead of schedule. The repair was just as expected. model was provided, and the repair was done ahead of schedule. The repair was just as expected. More
Other Employees Tagged: Jerry Deshong
August 28, 2020
Serviced both cars within one week. Our regular service advisor was unable to work. Ms Tori Phillips and Mike took very good care of both times advisor was unable to work. Ms Tori Phillips and Mike took very good care of both times More
Other Employees Tagged: Tori Phillips
August 24, 2020
They make everything very easy. From scheduling online to online payment. I was updated when vehicle was compete. I am completely satisfied with Chapman service. to online payment. I was updated when vehicle was compete. I am completely satisfied with Chapman service. More
August 21, 2020
I ALWAYS GET GREAT SERVICE HERE. THE SERVICE PERSONNEL ARE ALL VERY POLITE, PROFESSIONAL AND CARING. TORI PHILLIPS TOOK CARE OF ME THIS TIME. SHE WAS VERY GOOD AT KEEPING ME INFORMED OF THE SERVICE ON ARE ALL VERY POLITE, PROFESSIONAL AND CARING. TORI PHILLIPS TOOK CARE OF ME THIS TIME. SHE WAS VERY GOOD AT KEEPING ME INFORMED OF THE SERVICE ON MY ESCAPE. WELL DONE! More
Other Employees Tagged: Tori Phillips
August 20, 2020
These guys answered all my questions and allowed me to follow the progress of my truck's service. They finished my truck in the allotted time. Well done team! follow the progress of my truck's service. They finished my truck in the allotted time. Well done team! More
August 13, 2020
Service department did a great job getting me a loaner vehicle and detailing the truck. Erik Janco did a great job also in the sale and demonstration of my new Ranger. vehicle and detailing the truck. Erik Janco did a great job also in the sale and demonstration of my new Ranger. More
Other Employees Tagged: Jared Meshey, Tyler Deshong, Erik Janco
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