Michael Suspiro
Michael Suspiro at DARCARS Lexus of Mt. Kisco
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Michael Suspiro

Assistant Service Manager

DARCARS Lexus of Mt. Kisco

275 Kisco Ave
Mt Kisco, NY 10549

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5.0
19 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

23 yrs, 4 mos

Languages Spoken

English English

Portuguese Portuguese

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5.0

19 Reviews

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19 Reviews of Michael Suspiro

April 02, 2024

Dealership Rating
Employee Rating

Excellent dealership and service department at this Lexus in Mount Kisco. I have been going here for over 10+ years and have several Lexus vehicles and they are the best. The experience here is consistently More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

DARCARS Lexus of Mt. Kisco responded

Anne, we're so glad to know that you've had consistently excellent experiences with us at DARCARS Lexus of Mt. Kisco over the years! We appreciate your loyalty and look forward to continuing our service for many more years. Thanks for sharing your experience!

December 14, 2023

Dealership Rating
Employee Rating

Excellent Lexus dealership in Mount Kisco NY- excellent sales team- bring a quote from somewhere else and they will work with you (they don’t raise their acquisition and disposition fees like other dealers More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

DARCARS Lexus of Mt. Kisco responded

Anne, we're so glad to know you had an excellent experience with our sales and service teams at DARCARS Lexus of Mt. Kisco! We always aim to provide the best possible deals for our customers. Thanks for your high recommendation!

Dec 14, 2023

Anne responded

The service team at Lexus Mount Kisco is the best! Anyone who has a Lexus should be servicing and repairing their car with you! Absolutely the best is Darcars Lexus Mount Kisco!

October 27, 2023

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Employee Rating

Great service. Only place I bring my car. Worked with kevin kazanecki. No pressure easy to work with More

by meghanhamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ondrej Basti

Oct 27, 2023

DARCARS Lexus of Mt. Kisco responded

We're glad to know you've had great experiences with our service department, especially with Kevin. Thanks for choosing DARCARS Lexus of Mt. Kisco as your go-to place - We hope to serve you again!

March 13, 2023

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Employee Rating

I had the best experience, leasing my car at your dealership with your sales person Tom MacDonaugh. I even referred a friend who got her car and her name is Gwen Molloy and she is also happy with he More

by carolmariet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas McDonough

Mar 14, 2023

DARCARS Lexus of Mt. Kisco responded

Thank you again for the kind words, Carol! Safe travels until we meet again!

March 01, 2023

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Employee Rating

George is both knowledgeable and professional ! We Will refer friends/ family because he is so aware and open to remarks and comments More

by Michele and Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Delima, Michal Moczulski , GEORGE SCHUTZER

Mar 02, 2023

DARCARS Lexus of Mt. Kisco responded

Michele, thank you for sharing this glowing praise for George! It means so much to all of us at DARCARS Lexus of Mt. Kisco to see that he's earned your confidence.

September 28, 2022

Dealership Rating
Employee Rating

Michael Suspiro is an amazing service advisor! This was the first time I took the car to this dealership for service and will definitely go back. Michael was very courteous and went the extra mil More

by sokolkongoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2022

DARCARS Lexus of Mt. Kisco responded

Thanks for leaving Michael and the DARCARS Lexus of Mt. Kisco team a five-star review! We strive to deliver seamless service, so it's great to see this reflected in your most recent visit. Take care, and keep enjoying your Lexus!

June 25, 2022

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Employee Rating

I had the best experience ever. Gabriella and Jessica helped me get my new GX460. The process was so simple no pressure at all. More

by Luci Meire paiva
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Delima , Gabriella Almeida, Gianluca Mondaca, Andreas Tsirikos

Jun 27, 2022

DARCARS Lexus of Mt. Kisco responded

Luci, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Lexus of Mt. Kisco team to assist you with your automotive needs, and we hope you have many happy miles in your new GX!

March 09, 2022

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Employee Rating

The vehicle service center at this dealership is exceptional, professional, accommodating, and very reasonable. I am absolutely convinced that this is the best auto service in the area. I have quite More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patrick Fisher

Mar 09, 2022

DARCARS Lexus of Mt. Kisco responded

Anne, we're so grateful for your loyalty to DARCARS Lexus of Mt. Kisco! Mike, Patrick, and the team are happy to deliver professional service with a smile at every opportunity, and it's wonderful to hear you appreciate our efforts. Many thanks from all of us here, and we wish you safe travels until we see you next!

March 04, 2022

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Employee Rating

My experience with Mt Kisco Lexus was a pleasurable one. The staff, Ed, Eduardo and Debbie were fantastic and knowledgeable. Purchasing a vehicle after many years was stressful, but the staff put me at ease More

by kimmarie171
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Bartoli, Eduardo Recarte, Debarati Saha

Mar 04, 2022

DARCARS Lexus of Mt. Kisco responded

We understand that the car-buying process can be challenging and it's great to hear that our team made it easier. Thank you for posting such great feedback about Ed, Eduardo, Debbie, and Mike! It makes our day to know that you drove home in the right vehicle for you. Congratulations from our DARCARS Lexus of Mt. Kisco team!

March 04, 2022

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Employee Rating

Worked with Michael Suspiro several times , always very helpful and knowledgable, highly recommend using Lexus of Mt. Kisco for all service needs! More

by A.morabito417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 07, 2022

DARCARS Lexus of Mt. Kisco responded

Thank you for the five stars! We're glad to hear that Michael continues to go the extra mile in his service to you. We'll be sure to pass along your compliments to him. If we can assist you in any other way, please be sure to let us know!

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