Michael Stockhausen | Page 58

For being my first time buying a new/used car from a dealer this was by far the extremely best experience i ever had and would most definitely recomend this dealershipto anyone and everyone i know thats dealer this was by far the extremely best experience i ever had and would most definitely recomend this dealershipto anyone and everyone i know thats looking for a new car. And mike stockhausen was extremely professional through the whole process from start to finish and made me feel very important as well as the help that pat was able to provide to me. Everyone was the very kind a nd polite. I give everyone a 10 very pleased all around thanks again everyone for all your help . More

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We had never been to a Lester Glenn Dealership before. Unfortunately, it was the fourth one we shopped at today. By the time we left, we realized it should have been the first! Mike was pleasant and profe Unfortunately, it was the fourth one we shopped at today. By the time we left, we realized it should have been the first! Mike was pleasant and professional from the moment he greeted us! He asked all the right questions,patiently worked with us every time I changed my mind and made us feel comfortable throughout the process. Pat was extremely helpful as well. Getting us into the SUV we wanted, at the payment we needed! Great job guys! Will definitely recommend to friends and family! More

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Complete pleasure to do buisiness with. no hassle. best dealer group in the area.Found out what the lester glenn experience is all about.C.ompletely satisfied with my purchase dealer group in the area.Found out what the lester glenn experience is all about.C.ompletely satisfied with my purchase More

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I traveled almost 50 miles to get to the dealership. Mike was very friendly and helpful. We came to a price agreement and the completion went smoothly. Ramon completed the transaction and I was on my way. I was very friendly and helpful. We came to a price agreement and the completion went smoothly. Ramon completed the transaction and I was on my way. I was very satisfied. More

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I would recommend to everyone! Went above and beyond to make sure I was happy! He listened to what I was looking for and price range and made sure I had everything I wanted at the lowest price possible! make sure I was happy! He listened to what I was looking for and price range and made sure I had everything I wanted at the lowest price possible! More

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I have purchased now my 9th car from this dealership.My family has been buying cars from here now for 25 years. Working with Michael and Pat was one of the best buying experiences I have had thru the years family has been buying cars from here now for 25 years. Working with Michael and Pat was one of the best buying experiences I have had thru the years with theis dealership. Evgeryone needs to buy a car from these 2 men. More

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I wish I could split this review in two parts: the good part and the bad part. I had a great experience with Michael Stockhausen and Josh Zacher. I was impressed with the dealership, the friendliness, part and the bad part. I had a great experience with Michael Stockhausen and Josh Zacher. I was impressed with the dealership, the friendliness, the receptiveness, the organization, the appearance, and even the fair prices. Of all the dealerships I've visited this past month, this one clearly had it going on and done right. I was able to negotiate for a fantastic and fair price on the car I was looking to get. I would highly recommend coming to this dealership and working with Michael Stockhausen and Josh Zacher, they really are friendly, honest guys who I would trust to look out for your best interests and provide you with a fair deal. Things changed when they handed me off to Ramon Rodriguez, the finance (paperwork) guy. I had a terrible experience with him. He was just a friendly as the other guys, but he was very rushed. He did not take the time to look over the documents carefully, and review and explain what we were going through. He cited that he was excited to leave that day for a trip to Vegas. He ended up adding over 4,000 dollars to what I had previously agreed with Josh and Michael, and not fairly explaining and mentioning what he was doing. I made the mistake of going along with it, without forcing him to slow down and let me review each document carefully. I thought I had been duped. I gained a lot of respect for the Lester Glenn dealership when to my surprise, when I contacted Mike and Josh when I realized what happened, they were very suprised, sorry, and best of all willing to re-do the paperwork. I came back to the dealership, and worked with a different finance guy. Everything went perfect that time. The opportunity to re-do the deal really proved to me that Mike, Josh, and Lester Glenn as a whole really is an honest dealership that will do the honorable thing. I would go back to Lester Glenn again, I would just avoid Ramon. More

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Mike Stockhausen is very pleasant and efficient. He answered all my questions and gave me a very good deal on my new cruz. I would recommend Mike and the dealership to friends. answered all my questions and gave me a very good deal on my new cruz. I would recommend Mike and the dealership to friends. More

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Excellent job in answering all my questions and gave me a fair price without the headaches. Going to recommend him to friends and family, once more excellent job. fair price without the headaches. Going to recommend him to friends and family, once more excellent job. More

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Right from the start Travis helped in every way Right from the start Travis helped in every way imaginable. He got me into an amazing van and took every effort to assure I was happy. He and Ramon Right from the start Travis helped in every way imaginable. He got me into an amazing van and took every effort to assure I was happy. He and Ramon went above and beyond getting me the best deal. I went back the next day drop off my title for my trade and again was greeted with a big smile and hug. Every question I had was answered. Will be back in the future to purchase another wonderful vehicle and I will be recommending my family and friends. THANKS AGAIN TRAVIS and RAMON!!!! (oh and Mike too for all the great info on the navigation!) More

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