Michael Stephenson | Page 26

Great service I changed my service to this center because of the great service. Michael listen to my questions and concerns and assured me that everything will be t I changed my service to this center because of the great service. Michael listen to my questions and concerns and assured me that everything will be taken care of and it was. Great service. More

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Awesome Deal Working with this team was awesome! Blake was so attentive and vowed to get us the best deal possible and he did. The entire purchase process was se Working with this team was awesome! Blake was so attentive and vowed to get us the best deal possible and he did. The entire purchase process was seamless and quick without all the pomp and circumstance. This is my fourth Kia with Crown Kia. I have had the Sportage, Sorento, and the 2015 and now 2019 Sorento. I am a true Kia family member More

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Service for A/C, Air noise and right tire Michael Stephenson listened to my concern, addressed them all and kept me updated with what was happened to my car and made sure the A/C and right tir Michael Stephenson listened to my concern, addressed them all and kept me updated with what was happened to my car and made sure the A/C and right tire was taken care of. Informed me that he would call me to schedule an appointment when to bring the car back for the door to be adjusted because of the air that can be heard inside the car. More

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Service department I went to Crown Kia to have my car worked on the service advisor Michael Stephenson was a very pleasant person. He made my visit to the service depart I went to Crown Kia to have my car worked on the service advisor Michael Stephenson was a very pleasant person. He made my visit to the service department enjoyable. More

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Excellent Service Great customer service, genuinely cares about providing the right service. Always looking out for the customers best interest. Would recommend this Great customer service, genuinely cares about providing the right service. Always looking out for the customers best interest. Would recommend this service department to anyone. More

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Crown Kia has NEVER disappointed me. Crown Kia has never disappointed me. Since I took delivery of my Kia Soul in Mar 2014 (in Canada), they have treated me as one of their own, full-tim Crown Kia has never disappointed me. Since I took delivery of my Kia Soul in Mar 2014 (in Canada), they have treated me as one of their own, full-time clients, even though they may see me 2 or 3 times over the winter season. Sherry Vieira has taken good care of me. When she has been busy, John Heil has taken care of me. A few weeks ago, Michael Stephenson went out of his way to ensure that a recall notice on my Canadian-purchased vehicle could be handled promptly by their US dealership. Today, Julian Bitas, hearing about some concerns I had, ensured that the issue was properly investigated and found that there was no cause for my concern. As I say, Crown Kia has never disappointed me. More

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Professional Demeanor I needed to have wheel locks and mud guards installed on a vehicle that I recently purchased from Crown Kia. Michael arranged for the work to be done I needed to have wheel locks and mud guards installed on a vehicle that I recently purchased from Crown Kia. Michael arranged for the work to be done while I waited. He also included a car wash that I didn't request. I appreciated the car wash as well as Michael's soft-spoken yet professional demeanor. More

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I am very satisfied with my service from KIA I am from Canada, and I go to KIA every year for my oil change and service, before I go back home. This year I had a problem with my Battery, and had I am from Canada, and I go to KIA every year for my oil change and service, before I go back home. This year I had a problem with my Battery, and had to have it replaced. I called Kia and was told that I could not get an appointment until March, but as this was considered an emergency if I tool it in early they would work me in during the day. I took my vehicle in around 9 and Michael Stephenson got the paper work set up and the shuttle driver took me home. Later in the day they called and said it was ready and the shuttle driver picked me up and took me back to get my car. I am very pleased with the service that I received from this dealership, and I always have a nice clean vehicle when I leave to go home. I will continue to use this dealership for any problems or needs that I have when I am in St Petersburg. Thank you for taking such good care of me. More

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So far so good! Michael Stephenson always makes sure the job is done and recommends when the next job should be done! Definitely will keep coming back to this locatio Michael Stephenson always makes sure the job is done and recommends when the next job should be done! Definitely will keep coming back to this location! More

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Recall repair Had to go in for a recall repair and was treated very well by Michael Stephenson, service advisor, who explained everything to me and called me when t Had to go in for a recall repair and was treated very well by Michael Stephenson, service advisor, who explained everything to me and called me when the car was done. Michael also arranged for courtesy car to pick me up at my job to take me to Crown Kia. Excellent service all around. I also noticed some of Michael's family pictures on the wall and forgot to thank him for his military service. Thank you Michael for doing a great job! More

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