Michael Smith
Michael Smith at Nissan of Wichita Falls
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Michael Smith | Page 6

Used Sales Manager

Nissan of Wichita Falls

4000 Kell W Blvd
Wichita Falls, TX 76309

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5.0
66 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

23 yrs

5.0

66 Reviews

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66 Reviews of Michael Smith

April 15, 2021

Dealership Rating
Employee Rating

They did everything they could to get me my car. Michael Smith was courteous and did an exceptional job. I would recommend Nissan of Wichita Falls and Michael Smith to anyone looking to buy a car. More

by NANAMOER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Nissan of Wichita Falls responded

Hi there NANAMOER. Thank you for letting us know about your experience with Nissan of Wichita Falls. I’m elated to hear that our team was courteous and did an exceptional job. I’ll be sure to let Michael know that his work is appreciated! Thanks again! Shelby Reese Digital Marketing Manager

April 14, 2021

Dealership Rating
Employee Rating

As always I received a great deal at the Nissan of Wichita Falls. The sales people were not just nice but helpful and knowledgeable. I appreciate the management getting involved to make sure I was ple More

by RICHARDALAYON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Sapata, THE GONG, Jeff Bowles, Kevin Delcambre , Brian Collier, Gessika Jones, Rick Madrid

May 13, 2021

Nissan of Wichita Falls responded

Hello RICHARDALAYON5, Wow – thanks for your kind remarks! I’m so happy that you received a great deal and that the sales people were not just nice but helpful and knowledgeable. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our LOCAL MANAGEMENT STAFF believes the customer comes first, and I’m ecstatic that we were able to make it happen for you here. Thanks again, and enjoy your new ride! Shelby Reese Digital Marketing Manager

April 10, 2021

Dealership Rating
Employee Rating

Am okay with the vehicle that I got from Nissan of Wichita Falls. Although I was mad by being told that I was going to be able to get the Kicks I wanted. Then after I am all happy and thinking I will More

by PFRED6969
Friendliness
Recommend Dealer
No

Other Employees Tagged: Elizabeth Carter, Justin King

Apr 30, 2021

Nissan of Wichita Falls responded

Hello Freddy, thank you; we appreciate your feedback! Unfortunately we are at the hands of the banks when it comes to approvals. If it was our decision we would approve everyone on whatever vehicle they wanted. Our apologies!

April 10, 2021

Dealership Rating
Employee Rating

They went out if their way to be find us exactly what we wanted. Our salesman was very knowledgeable. All the staff was very friendly. More

by RBNMORR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin King

May 13, 2021

Nissan of Wichita Falls responded

Hi RBNMORR4, Thank you for taking the time to review us! I’m sure that Michael and Justin will be thrilled to hear this. We hope you enjoy your new ride! Thanks again – we appreciate it. Shelby Reese Digital Marketing Manager

April 07, 2021

Dealership Rating
Employee Rating

I went to have the transmission serviced. Made appt and had no wait time . Service told me how long it would take, and I came back and my vehicle was ready... they were very friendly and courteous...... More

by ELECTRAPDCHIEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Bennett, Derrick Holt

May 13, 2021

Nissan of Wichita Falls responded

Hello ELECTRAPDCHIEF, Wow – thanks for your kind words! I’m so happy that the team was very friendly and courteous and that you plan to keep doing business with us. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our LOCAL MANAGEMENT STAFF believes the customer comes first, and I’m ecstatic that we were able to make it happen for you here. Thanks again! Shelby Reese Digital Marketing Manager

April 07, 2021

Dealership Rating
Employee Rating

The vibe and energy of the sales team is astronomically amazing and the sales team showed amazing work ethic and my sales person busted his tail to get me a good deal and helping me with purchasing my firs More

by BARRERAGABE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Nissan of Wichita Falls responded

Hi GABRIEL, Thank you for taking the time to review us! I’m sure that Michael will be thrilled to hear this. I’m also happy that you found the Nissan of Wichita Falls car buying process astronomically amazing. Our sales professionals put much work into that, and so I’m glad to hear it’s serving its purpose and helping you out. We hope you enjoy your Nissan Rogue! Thanks again – we appreciate it. Shelby Reese Digital Marketing Manager

April 01, 2021

Dealership Rating
Employee Rating

We had a great experience buying a new car at nissanof wichita falls. Our salesman Michael was knowledgeable and patient. We will be back again. More

by TERRY.MCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachad Moreland , Justin King

May 21, 2021

Nissan of Wichita Falls responded

Hello TERRY.MCDONALD, Thanks for the positive review! We love hearing from our customers. Enjoy your 2020 Nissan Pathfinder!!

March 28, 2021

Dealership Rating
Employee Rating

Love this place! Everyone is so nice and friendly. Very helpful staff. Can't say enough good things about my salesman, Michael Smith. He is absolutely wonderful! He goes above and beyond. I have now purch More

by SHERRIG3961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin King

May 21, 2021

Nissan of Wichita Falls responded

Hello SHERRIG3961, Wow – thanks for your kind remarks! I’m so happy that the team was thorough and considerate of your needs and that you plan to keep doing business with us. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our LOCAL MANAGEMENT STAFF believes the customer comes first, and I’m ecstatic that we were able to make it happen for you here. Thanks again! Shelby Reese Digital Marketing Manager

March 25, 2021

Dealership Rating
Employee Rating

Very helpful for a first time new vehicle person like me my sales man took very good care of me and walked me through the process More

by LANGFORDDL52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Nissan of Wichita Falls responded

Thank you for taking the time to give us a review! We appreciate your kind words and will forward this to Michael.

March 17, 2021

Dealership Rating
Employee Rating

Always excellent excellent service excellent customer service all is great it was great it was good life is good love the truck and it's awesome no More

by THUMPSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: THE GONG, Jeff Bowles , Elizabeth Carter, Brian Collier, Jimmy Gordon, Mutandwa Machemedze, Rick Madrid, Zachary Rhone, David Touchet

May 03, 2021

Nissan of Wichita Falls responded

Thank you for taking the time to give us a review! We appreciate your kind words and will forward this to the team. Enjoy your truck!

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