Michael Sensmeyer
Michael Sensmeyer at Sunset Ford
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Michael Sensmeyer | Page 3

Service Advisor

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

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4.8
226 Reviews
4.8

226 Reviews

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226 Reviews of Michael Sensmeyer

April 25, 2023

Dealership Rating
Employee Rating

Nice job nice people would recommend need tires will come and get them at dealership soon More

by JWALLYBERG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2023

Sunset Ford responded

Thank you so much for the outstanding review and your business! Our team wishes you all the best, and we hope to see you again!

April 02, 2023

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Me purchase experience with Cory at Sunset Ford was pleasant and professional. Our interaction was more like friends working together then a traditional car buying experience. I will gladly work wit More

by davestlappliancerepair
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Recommend Dealer
Yes
Apr 03, 2023

Sunset Ford responded

Congratulations on your purchase! We are so happy to hear that our team took care of you, and we appreciated the chance to work with you. We wish you many happy, safe miles. Thank you for choosing Sunset Ford!

March 31, 2023

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Service writers make the experience easy. Very knowledgeable and courteous. Keep expectations up front and update you on the status of work being performed. More

by RILZAKA
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Recommend Dealer
Yes

Other Employees Tagged: Brett Mathis, Tim Stewart , Jamey Oliver

Apr 03, 2023

Sunset Ford responded

Thank you so much for the outstanding review! We appreciate your business and will see you next time!

March 30, 2023

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Michael held my tickets open until all of my service work was completed. He kept me informed and up to date on the progress. His priority was not closing tickets. His priority was making sure the work got co More

by HawkerDriver
Service Price Transparency
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Recommend Dealer
Yes
Apr 03, 2023

Sunset Ford responded

We truly appreciate you taking the time to share this with us. Our service team strives to have our customers taken care of and get back on the road. Thank you for your feedback and business. We hope to work with you again!

March 28, 2023

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Their service scheduling process requires improvement. They requested my vehicle be dropped off prior to the receipt of the required parts (a recall), the vehicle was at dealership over 2 weeks. The servi More

by Yunead2no
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamey Oliver

Mar 29, 2023

Sunset Ford responded

We appreciate you taking the time to provide feedback on your experience. Our team truly appreciates your business, and we hope to earn your business again. Thank you again for your feedback!

March 22, 2023

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Sunset always does a nice job. It’s nice that you guys set up the appointment process versus just coming in first come first serve. More

by Winky Sacks
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2023

Sunset Ford responded

We appreciate you taking the time to share this with us! Our team truly enjoyed having you here, and we will see you next time!

March 19, 2023

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Employee Rating

I took my Class C RV to Sunset Ford for warranty work and an oil change, and I am very happy with the outcome. Very few dealers have a lift large enough to handle my RV. I was on a waiting list for an exte More

by DSNOOK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Davinroy, Jamey Oliver

Mar 20, 2023

Sunset Ford responded

Thank you so much for taking the time to share this with us! We are so happy to have been able to help, and we appreciate your business. Our team looks forward to seeing you again in the future!

March 17, 2023

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Employee Rating

Mike the service rep was very good in explaining the problem and in the end was under what he estimated the price to be I’m satisfied More

by Mustangralph
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2023

Sunset Ford responded

Thank you so much for the great review and for your business! Our team is always here to help; come back and see us!

March 07, 2023

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Employee Rating

Danny and Mike S worked hard to get my oil leak diagnosed and fixed quickly! I was very worried that my weekend plans would have to change without my personal vehicle but they took care of me! It is very app More

by Bageebagoof
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Eisenhardt , Danny Schwartz

Mar 08, 2023

Sunset Ford responded

Thank you for taking the time to share your experience with us! We are so happy to hear that our team took care of you and your vehicle, and we are here for any future needs. Come back and see us!

March 06, 2023

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Employee Rating

Work was done well. Had to wait 2 1/2 weeks for the service. With out a truck that long. More

by REBCGIBSON
Service Price Transparency
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Recommend Dealer
Yes
Mar 07, 2023

Sunset Ford responded

We appreciate you taking the time to share this with us, and we apologize for the long wait. We can't thank you enough for your business. Our team is here for any future needs!

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