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Michael Schreffler
Michael Schreffler at Gettel Hyundai of Lakewood

Michael Schreffler | Page 2

Assistant Service Manager

Gettel Hyundai of Lakewood

5921 East State Road 64
Bradenton, FL 34208

4.1
63 Reviews
4.1

63 Reviews

Write a Review

Dealership Experience

9 yrs

Industry Experience

20 yrs, 3 mos

Languages Spoken

English English

63 Reviews of Michael Schreffler

February 19, 2023

Dealership Rating
Employee Rating

In January I had my Genesis in for a recall, which I scheduled in advance, driving 1/2 hour each way, and got a call several hours later that they didn’t have the parts. I am still waiting for the parts More

by shabookanini
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Phillips, Devin O'Brian , Juan Cruz, Jill George, Lewis Mention, Matthew Paterno, Don’t know the persons name.

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Feb 21, 2023

Gettel Hyundai of Lakewood responded

We appreciate your business and your feedback. I apologize for the inconvenience you experienced during the service visit. Please contact me at your earliest convenience so I can look into the status of the part. Jgeorge@gettel.com

January 08, 2023

Dealership Rating
Employee Rating

Great service everybody was courteous there was no wait time and I'll go back again to get my services from ghetto Hyundai. More

by DDONATUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 03, 2023

Dealership Rating
Employee Rating

I got excellent service from Mike Schreffler but not so much from the dealership. It took 5 weeks to get an appointment causing further damage to my car More

by DVMCALLISTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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December 30, 2022

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Employee Rating

Mechanics told me something was broken on my car that was never an issues. Liars. More

by spammail123533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Phillips , Juan Cruz, Jill George, Lewis Mention, Matthew Paterno

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December 20, 2022

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Employee Rating

My part was given to someone else and I’m still waiting for my part to come in. More

by DEBEE64
Service Price Transparency
Recommend Dealer
No
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Dec 26, 2022

Gettel Hyundai of Lakewood responded

Thank you for taking the time to rate your recent service appointment. I apologize that we did not deliver the 5-Star experience that we strive to give each and every customer. We appreciate your business and hope to prove our commitment on your next service visit here at Gettel Hyundai of Lakewood.

December 18, 2022

Dealership Rating
Employee Rating

The staff is Very concerned about doing things right for the customer..👍 costs are reasonable but TV needs not to be preprogrammed and turned louder. More

by DaveyPro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 09, 2022

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Employee Rating

Friendly people, mostly good communication, some difficulty with problem solving if a problem is not addressed. More

by BUZZMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Phillips

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November 28, 2022

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Employee Rating

They will treat you with respect in all aspects. They lwill let you know how things are going.. Coverlwllllllllllllllletlllll. More

by CORKYCHUCKLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 03, 2022

Gettel Hyundai of Lakewood responded

On behalf of our service team, thank you for taking the time to share your experience. We look forward to providing you with great service for years to come.

November 17, 2022

Dealership Rating
Employee Rating

Very prompt and friendly service even when you don't have an appointment. They treat women with equal respect. More

by LLLTWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Phillips , Juan Cruz

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Nov 18, 2022

Gettel Hyundai of Lakewood responded

Thank you for sharing your experience with us! Making sure that our customers are well taken care of is our top priority. We are so glad to have you part of our Gettel family.

November 07, 2022

Dealership Rating
Employee Rating

Great service. Friendly people. A a a a a a a a a a a a More

by bttybarnhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 18, 2022

Gettel Hyundai of Lakewood responded

On behalf of our service team, thank you for taking the time to share your recent 5-Star experience. We look forward to providing you with great service for years to come.

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