Devin O'Brian
Devin O'Brian at Gettel Hyundai of Lakewood

Devin O'Brian

Assistant Service Manager

Gettel Hyundai of Lakewood

5921 East State Road 64
Bradenton, FL 34208

4.5
28 Reviews
4.5

28 Reviews

Write a Review

Industry Experience

28 yrs

28 Reviews of Devin O'Brian

August 07, 2023

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Employee Rating

Good service on time and courtesy pleasant knowledge did not have to weight long for repairs More

by LGOULD
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2023

Gettel Hyundai of Lakewood responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gettel Hyundai of Lakewood. Jay Alexander General Manager

August 01, 2023

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They were perfectly fine. Got my car back on the road in less than an hour. More

by moon_princess111
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Recommend Dealer
Yes

July 31, 2023

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My car was not as clean as the times before and they were very slow. More

by marciadwarner
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Recommend Dealer
Yes
Jul 31, 2023

Gettel Hyundai of Lakewood responded

We're sorry to hear about your experience, Marcia, and apologize for any inconvenience. We appreciate your business and hope you will give us another opportunity to serve you. Jay Alexander General Manager

July 31, 2023

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Handled the recall well. Accurate estimate of time needed for the visit. Wait area pleasant More

by ljt727
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Recommend Dealer
Yes

July 17, 2023

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Was kind. Listened to my needs. Got us a Uber to go to dr appointment. More

by debbieadler1005
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Phillips, Michael Schreffler, Darin Patterson , Jill George, Lewis Mention, Ray Norris

Jul 18, 2023

Gettel Hyundai of Lakewood responded

Thanks for leaving us a review, Debbie! It's great to hear that our team listened to your needs and met your expectations. Jay Alexander General Manager

July 11, 2023

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Bought my car there 2 years ago. Love it! And Devin took care of me asap with my service. More

by DLMc
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Recommend Dealer
Yes
Jul 11, 2023

Gettel Hyundai of Lakewood responded

Thanks for sharing your thoughts about your experience with Gettel Hyundai of Lakewood. Devin and our team appreciate your business and hope to see you again soon! Jay Alexander General Manager

June 26, 2023

Dealership Rating
Employee Rating

I am just waiting for a new part for my turn signal repairs. Devin O'Brian immediately understood my problem. More

by PIGGREM
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Gettel Hyundai of Lakewood responded

Thank you for choosing Gettel Hyundai of Lakewood. Your feedback and rating mean a lot to us. We're glad Devin was able to help, and we hope to see you again! Jay Alexander General Manager

June 25, 2023

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Employee Rating

Courteous, knowledgeable and professional. Salesman was thorough and we got just the right vehicle. Love our 2033 Tucson Ltd. More

by gminer5
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Juan Cruz

Jun 25, 2023

Gettel Hyundai of Lakewood responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new Hyundai Tucson! We truly appreciate the opportunity to do business with you. Thanks for choosing Gettel Hyundai of Lakewood! Jay Alexander General Manager

June 22, 2023

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Employee Rating

Dealership charged me $300 for a. battery and never changed the battery. Super dishonest. Won't do any more business with them. More

by AaronH
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Mark Phillips, Michael Schreffler, Darin Patterson , Jill George, Lewis Mention, Ray Norris

Jun 23, 2023

Gettel Hyundai of Lakewood responded

We unfortunately made a mistake during a shift change and apologize for forgetting to replace the battery. We did upon learning of our mistake refund you not only the battery but also the maintenance service we preformed. I would like to discuss this further with you if you still feel this is unresolved. Contact me on my direct line. Jay Alexander General Manager 941-348-1207

June 19, 2023

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Employee Rating

Very good customer service. I am very pleased with the service. I will definitely come back. More

by jluisoq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Gettel Hyundai of Lakewood responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gettel Hyundai of Lakewood! Jay Alexander General Manager

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