Michael Perez
General Sales Manager
Town & Country Jeep Chrysler Dodge Ram
3156 Hempstead Turnpike
Levittown, NY 11756
134 Reviews
Write a Review134 Reviews of Michael Perez
April 24, 2024
Town and Country Jeep provided the worst customer service experience from service to sales. I have been a loyal customer of Town and Country for years. Problems began when the service manager Jim had been bi experience from service to sales. I have been a loyal customer of Town and Country for years. Problems began when the service manager Jim had been billing for repairs that were never completed. My vehicle returned to the service department 4 times for the same repair and the vehicle was down for multiple months. The operations manager apologized, offered free oil changes and requested that we give them another chance. Everything was blamed on the service manager who was fired. Unfortunately, I tried to give them another shot buying a used car from them. They took my $10,000 down payment and were unable to deliver the car. Each manager passes a problem case to someone new. I finally, six days later, went to the dealership to get my money back. I will never return to this dealership and advise everyone to look elsewhere for service and sales. More
Other Employees Tagged: Monica Borja, Julia Jon
April 18, 2024
Leasing was a clear and smooth process and our salesperson was attentive, knowledgeable friendly and everything went off without a hitch. salesperson was attentive, knowledgeable friendly and everything went off without a hitch. More
Other Employees Tagged: Tom Conran
February 29, 2024
I really enjoyed getting my brand new lease from Town and Country, the salesperson, Casondra Dirusso made the entire experience fast and easy. I really appreciated her professionalism throughout my the proce Country, the salesperson, Casondra Dirusso made the entire experience fast and easy. I really appreciated her professionalism throughout my the process. More
Other Employees Tagged: Monica Borja , Casondra Metz
February 26, 2024
This is the worst dealership I have ever been to. Do not waste your time and go elsewhere. Westbury, Security Dodge, and East Hills are much better choices. Do not put down a deposit for any car for Do not waste your time and go elsewhere. Westbury, Security Dodge, and East Hills are much better choices. Do not put down a deposit for any car for a hold. They say you can have your money back, but if you decide to not go with them, good luck getting your money back. I have been trying for weeks. This place is so sleazy. More
January 26, 2024
John Pepitone is the best goes above and beyond the call of duty and is kind and patient doesn’t play any games and always gives me a square deal! I’ll be back again and again! of duty and is kind and patient doesn’t play any games and always gives me a square deal! I’ll be back again and again! More
Other Employees Tagged: Casey Waller, Mario Licciardello, Erin Ehrling , John Pepitone, Chang Yoo
August 18, 2023
The whole staff we dealt with at the dealership is top notch. I would be happy to recommend anyone to dealership. notch. I would be happy to recommend anyone to dealership. More
Other Employees Tagged: Mario Licciardello, Erin Ehrling, Tom Conran , Chang Yoo
August 14, 2023
The people were absolutely amazing. They were all so welcoming, knowledgeable, helpful. They made me feel right at home as soon as I walked in the door. I highly recommend everybody to They were all so welcoming, knowledgeable, helpful. They made me feel right at home as soon as I walked in the door. I highly recommend everybody to see Tom, Mike, and Chang for the best service. More
Other Employees Tagged: Tom Conran , Chang Yoo
June 30, 2023
The experience I had with Levittown Jeep was completely unparalleled to any other experience in the dealership I have ever had. For my new 2023 Jeep lease I worked with John Pepitone and he could not have unparalleled to any other experience in the dealership I have ever had. For my new 2023 Jeep lease I worked with John Pepitone and he could not have been more helpful! John P made the process so seamless so easy that I was completely done with my Compass lease purchase within 30 minutes after I decided on the color I wanted! Great job very happy customer here. More
Other Employees Tagged: Casey Waller, Mario Licciardello , John Pepitone
June 30, 2023
The experience I had with Levittown Jeep was completely unparalleled to any other experience in the dealership I have ever had. For my new 2023 Jeep lease I worked with John Pepitone and he could not have unparalleled to any other experience in the dealership I have ever had. For my new 2023 Jeep lease I worked with John Pepitone and he could not have been more helpful! John P made the process so seamless so easy that I was completely done with my Compass lease purchase within 30 minutes after I decided on the color I wanted! Great job very happy customer here. More
Other Employees Tagged: Casey Waller, Mario Licciardello , John Pepitone
May 16, 2023
The whole crew of people went above and beyond to get us the best deal possible. Highly recommend this dealership the best deal possible. Highly recommend this dealership More
Other Employees Tagged: Tom Conran