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Michael O'Shea

Overview Reviews (31) Inventory (104)

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Michael O'Shea

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Michael O'Shea | Page 2

General Sales Manager

Steve Schmitt Kia

11655 New Halls Ferry Road
Florissant, MO 63033

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4.9

31 Reviews

Overview Reviews (31) Inventory (104)

Dealership Experience

4 yrs

Industry Experience

20 yrs, 3 mos

Specialties & Trainings

KIA Certified

4.9

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Michael O'Shea

October 17, 2023

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Employee Rating

Poor communication from Kory. He negotiated a price and did not stick to his word. He was arrogant with the way he spoke and had poor people skills. Steve Schmitt should consider He negotiated a price and did not stick to his word. He was arrogant with the way he spoke and had poor people skills. Steve Schmitt should consider hiring a new sales manager who can stick to their word. More

by …..

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Other Employees Tagged: Kory Bullerdick, Chad Mayer

Helpful 0

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Oct 21, 2023 -

Steve Schmitt Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 04, 2023

Dealership Rating

Employee Rating

Jenai and Steve Schmitt Kia exuded excellence and professionalism throughout the entire car buying process. professionalism throughout the entire car buying process. More

by austinhakim

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Bertram Jr , Jenai Mickens

Helpful 0

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Sep 05, 2023 -

Steve Schmitt Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Austin, please do not hesitate to let us know. We are always happy to help!

August 25, 2023

Dealership Rating

Employee Rating

Ms. Jenai & the staff at Steve Schmitt made our experience as first time Kia owners so worth it. I had previously only purchased Chevrolet vehicles, buy after working with the Steve Schmitt family experience as first time Kia owners so worth it. I had previously only purchased Chevrolet vehicles, buy after working with the Steve Schmitt family, definitely look forward to being a long term customer. Many thanks again to Ms. Jenai. S. Johnson More

by S. Johnson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Bertram Jr , Jenai Mickens, Rodney (from Service)

Helpful 0

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Aug 27, 2023 -

Steve Schmitt Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jenai to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 17, 2023

Dealership Rating

Employee Rating

She was awesome! Everyone there was so nice! She made me very comfortable. I didn’t feel rushed or anything. Everyone there was so nice! She made me very comfortable. I didn’t feel rushed or anything. More

by Ela

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Bullerdick, James Bertram Jr, Kory Bullerdick, Justin Coleman, John Wood, Steven Schmitt, Chad Mayer , Triston Hamilton, Jenai Mickens, Jeremy

Helpful 0

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Aug 20, 2023 -

Steve Schmitt Kia responded

Ela, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Schmitt Kia.

August 06, 2023

Dealership Rating

Employee Rating

This dealership was very quick and thorough with their process. They were also very generous with providing me with a ride to and from the airport. Ev process. They were also very generous with providing me with a ride to and from the airport. Ev More

by isaiahsmith1010

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Bertram Jr , Jenai Mickens

Helpful 0

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Aug 10, 2023 -

Steve Schmitt Kia responded

Here at Steve Schmitt Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Isaiah, and it was a pleasure having you at the dealership. We appreciate your review!

June 25, 2023

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Employee Rating

It was awesome very nice. Will only by a car from them only now !!!! The best Will only by a car from them only now !!!! The best More

by john b

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: James Bertram Jr, Justin Coleman, John Wood , Jenai Mickens

Helpful 0

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Jun 26, 2023 -

Steve Schmitt Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, John, for choosing Steve Schmitt Kia!

May 29, 2023

Dealership Rating

Employee Rating

Chad and Mike were great! Smooth process and quick! Will recommend to all my friends! Smooth process and quick! Will recommend to all my friends! More

by JASONTARRANTANDHARMAN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Bertram Jr, Chad Mayer

Helpful 0

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May 30, 2023 -

Steve Schmitt Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Chad and Mike could make this a top-notch experience. We hope you enjoy your new vehicle, Jason, and we look forward to continuing to serve you in the future!

May 24, 2023

Dealership Rating

Employee Rating

Friendly service. Good followup after the sale. My sales person recognized me and remembered my name weeks after the sale. Good followup after the sale. My sales person recognized me and remembered my name weeks after the sale. More

by BMRgirl

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: John Wood , Jenai Mickens

Helpful 0

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May 25, 2023 -

Steve Schmitt Kia responded

Thanks for your feedback on your recent visit to Steve Schmitt Kia. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 12, 2023

Dealership Rating

Employee Rating

Great service. Never felt pressured at any time from start to finish. Made the process a breeze. Never felt pressured at any time from start to finish. Made the process a breeze. More

by dennis82

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Bertram Jr , Jenai Mickens

Helpful 0

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Apr 12, 2023 -

Steve Schmitt Kia responded

Thanks, Dennis, for sharing about your experience with Steve Schmitt Kia. We appreciate your business and hope to see you again soon!

April 10, 2023

Dealership Rating

Employee Rating

Scott our salesman was upfront and I feel didn’t try to pull the wool over our eyes. He was good to work with and I would recommend him to anyone looking. pull the wool over our eyes. He was good to work with and I would recommend him to anyone looking. More

by marissaa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Bertram Jr , Jenai Mickens, Scott from

Helpful 0

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Apr 11, 2023 -

Steve Schmitt Kia responded

Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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