Michael Knight
Michael Knight at Sunrise Ford
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Michael Knight

Service Advisor

Sunrise Ford

5435 S U.S. Highway 1
Fort Pierce, FL 34982

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4.7
32 Reviews
4.7

32 Reviews

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32 Reviews of Michael Knight

May 05, 2024

Dealership Rating
Employee Rating

Professional, caring, accurate, honest, and let find and take care of the issue in a timely fashion level of professionalism. More

by Lisha10738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2024

Dealership Rating
Employee Rating

They need to know when to elevate a problem they cannot recreate or fix. Bbb More

by GEORGE9073
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Tierney, Craig Wolf

May 01, 2024

Dealership Rating
Employee Rating

Absolutely fabulous customer service! Such fantastic communication! Texting me so I could still work and get updates while working. Kept me up to date with work and parts! More

by MOMSKIJ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 29, 2024

Dealership Rating
Employee Rating

Everyone was nice and informative. I appreciated the car wash. I would recommend them to friends. More

by dwalkertobin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Emery, Rebecca Lassiter

May 01, 2024

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 25, 2024

Dealership Rating
Employee Rating

They were very respectful and great to work with. They also were very responsive to my concerns. More

by p.register58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 24, 2024

Dealership Rating
Employee Rating

Customer Service is great, take care of the problem and follow thru all the details. More

by Pat.hood54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 24, 2024

Dealership Rating
Employee Rating

The dealership is very clean and all the employees are kind, courteous, and very respectful. The wait time on service is very reasonable. More

by Dewaynepayne1964@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Huges

Apr 25, 2024

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 23, 2024

Dealership Rating
Employee Rating

I feel Michael does well with customers The rest of your team is ok. They seem to be getting better nut recognition at a dealership may not be the best. I'm there often..which means I'm spending money. More

by john.colarulli
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback, John.

April 23, 2024

Dealership Rating
Employee Rating

Never buy a ford again. Tranny's are horrible and should not quit working at 28,000 miles More

by CLAUDIAC412
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 24, 2024

Sunrise Ford responded

"CLAUDIAC412" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 21, 2024

Dealership Rating
Employee Rating

They able to fix my bronco and while in the shop I was able to have a rental car which was a plus for me..thanks More

by Corvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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