Michael Kelley | Page 6

Used car at Bourned I found my car buying experience both positive and negative. The no haggle price is great, and Jose, my salesperson made the process of bringing my c I found my car buying experience both positive and negative. The no haggle price is great, and Jose, my salesperson made the process of bringing my car to my mechanic to check out easy. However, Jose was very busy and disorganized it seemed and the buying process the next day was not positive. I had to follow up multiple times to process my deposit refund and get a receipt of service work they performed. The impression I got is that if I didn't keep bringing these expected and customary things up they wouldn't have happened. More

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6th car from Bourne’s Bourne’s Is one stop shopping. I inquired last week about my Jeep on live chat with Amy. I Went for a test drive on the day it hit the lot! Great serv Bourne’s Is one stop shopping. I inquired last week about my Jeep on live chat with Amy. I Went for a test drive on the day it hit the lot! Great service, fast application process and financing. All done in 2 hours! Bourne’s Gave me what I owed on old car loan, Rolled over fees in new financing, switched plates and off I drove!! Beach here I come! Thank you thank you!! More

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Great! Trey is great!! Shuch a great person and nice sales person, got my dream car as soon as possible and was always available when i had a question. Trey is great!! Shuch a great person and nice sales person, got my dream car as soon as possible and was always available when i had a question. More

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They managed to pull it off! From beginning to end, this was an awesome experience. They made sure I was content throughout the whole process from test driving on day one, to driv From beginning to end, this was an awesome experience. They made sure I was content throughout the whole process from test driving on day one, to driving it off the lot. Could not be any happier with my BMW 328i Sport Line! More

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The best car buying experience ever! This is the way a vehicle purchase should be, stress free and exciting. Pick a vehicle online, know the price going in to see and drive. No pressure This is the way a vehicle purchase should be, stress free and exciting. Pick a vehicle online, know the price going in to see and drive. No pressure or back and forth price wars. Our family and friends have bought several vehicles from Bourne’s. Keep up the good work! More

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Price was good, customer service not good Purchased a car from them. They told us only one key is required with the car. If you want another key, you can purchase one for $200. I was leary Purchased a car from them. They told us only one key is required with the car. If you want another key, you can purchase one for $200. I was leary of having just one key, so I purchased another key, which should have been ready when we came for the car. It was not. They had to order the key. We went back to the dealership to get the key and they could program it. We live about 40 miles from them. We waited about 2 to 3 hours and were told they were unable to program the key. They said they would have to contact the Cheverlot dealer. We came back a third time and they still couldn't program the key. They finally had to send the car to a Cheverlot dealer to program. We were there for 5 hours and when we got home part of the door handle was missing. I called and spoke to the manager after a few calls to the dealership which were not returned. He told me the part of the handle was in the cup holder. It was there, but I had to try to put it back on. They did offer us a few oil changes for the inconvience, but we declined because it is too far away. I wanted them to return the money I paid for the inconvience, 3 trips to the dealership with about a 9 hr combined waiting time. The manager declined my request. Also their preperation fees are very high!! More

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Great experience! So far we have purchased 3 vehicles from Bourne's, and had Jose as our salesman for all sales. Each experience has been wonderful! Jose is easy going So far we have purchased 3 vehicles from Bourne's, and had Jose as our salesman for all sales. Each experience has been wonderful! Jose is easy going and great to work with, and we've had zero problems with any of our vehicles. This is the only place we'll be dealing with whenever were looking for a car. More

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Very friendly and Great Staff I had an amazing experience at Bourne's Auto Center. This is our second vehicle from Bourne's and they were able to secure financing, service the vehi I had an amazing experience at Bourne's Auto Center. This is our second vehicle from Bourne's and they were able to secure financing, service the vehicle, all in just a few hours. We went there not knowing what vehicle we wanted and once we found it Andy Gesner made sure we were able to take delivery the same day, as it was a birthday gift for my wife! The facility is not only neat and clean, but they have a very comfortable waiting room! I will continue to only go here for my vehicles, and the prices are very competitive. More

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Good Experience They have a friendly staff and a great service department. There is a huge variety of cars to pick from, all of which are priced below market value. They have a friendly staff and a great service department. There is a huge variety of cars to pick from, all of which are priced below market value. More

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Best in the business I just purchased my 4th car from Bourne’s Auto Center today. It’s the only place to shop! Bourne’s has great quality cars and even better employees. T I just purchased my 4th car from Bourne’s Auto Center today. It’s the only place to shop! Bourne’s has great quality cars and even better employees. The whole car buying experience was smooth and easy as always! #bestinthebusiness #bournesautocenter #easton More

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