Michael Duval | Page 3

Bought an MDX 12/20/2020 motor ceased on me last week. I called Mike yesterday you know to answer a question or two and he couldn't get me off the phone fast enough. If this was my original salesman when I called Mike yesterday you know to answer a question or two and he couldn't get me off the phone fast enough. If this was my original salesman when I purchased my corolla on 2010 he would have tried to help me in which ever way he could. I asked him a simple question and nothing. I have zero car now and since he got his money from my purchase I feel like im nothing now. Totally changed my opinion of you Mike. Thanks for nothing. I'll still recommend Merchants but not Mike. At least Jim my original salesman that I referred 4 others too would even check up on me... this dude sees $$$$$ and then you leaving More

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at first you don't know what you can expect however they were truthful and freindly i would come back when it's time for another vehicle... were truthful and freindly i would come back when it's time for another vehicle... More

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This was my first time buying a vehicle on my own with no help from my parents, and when I put in a price inquiry for a 2017 Hyundai Tucson, I got a call not even an hour later, very pleasant phone call, I s help from my parents, and when I put in a price inquiry for a 2017 Hyundai Tucson, I got a call not even an hour later, very pleasant phone call, I set up an appointment yesterday for 5pm to just check out the car and by 7pm I was driving home with it... Mike and Brian asked me some simple questions, did some work on the computers, and within 2 hours I had a brand new car! I wasn't sure if I had full coverage insurance, but that wasn't a problem 5 minutes after I said something Mike had an insurance broker calling me, and setting up a new insurance policy for me!!! Just an awesome experience all around!! I highly recommend Merchants Auto to anyone especially if it's your first time buying a vehicle on your own!!!! More

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