Michael Duda

Mike made me feel so welcome and comfortable! Very helpful! For some reason I feel like we are friends ! Keep being great ! And Josh is really the “magic man”! He got me together , so warming Very helpful! For some reason I feel like we are friends ! Keep being great ! And Josh is really the “magic man”! He got me together , so warming and sweet! This was really an enjoyable experience! More

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GREAT CUSTOMER SERVICE, PRESSURE-FREE EXPERIENCE, AWESOME RESULTS! Mike and James were the perfect team to help us find our dream car! They were energetic and knowledgeable about their product and AWESOME RESULTS! Mike and James were the perfect team to help us find our dream car! They were energetic and knowledgeable about their product and at the same time very eager to learn our unique wants and needs. We knew this would be an intense process but these guys eased that stress with laughs and understanding. I never felt pressured or that my feelings were not validated. We were in multiple times for stress-free test drives and when we didn't fall in love with the ones on-site, they made it their mission to find the one our whole family would love! The additional team members, who worked on the final details of cleaning and teaching us the new technology on this gorgeous new car, were top quality as well! We are incredibly happy with our decision! More

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Tana I got my new truck today and of course Michael Duda and my boi Magic hooked me up! 💯 🔥🙏🏾💪🏾😉 Duda and my boi Magic hooked me up! 💯 🔥🙏🏾💪🏾😉 More

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Great customer service and care. Really fast with paperwork and worked diligently to get me the best deal for the vehicle I wanted. Really fast with paperwork and worked diligently to get me the best deal for the vehicle I wanted. More

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We had a great time buying our certified pre-owned Kia from Michael Duda and the rest of the staff! They were easy to work with and Michael was quick to respond to my texts/calls on any questions I had. A from Michael Duda and the rest of the staff! They were easy to work with and Michael was quick to respond to my texts/calls on any questions I had. A quick change to the schedule was no problem for him and when I texted late at night asking to come in early the next day to buy the car I was looking at I was met with a can do attitude and an appointment confirmation text within minutes. I also have to give a shoutout to Lamont Games, the F&I manager. He was more than happy to explain any questions or concerns I had and allowed me to take the time I needed to make an informed decision on an additional warranty. The whole process went pretty fast and everything was laid out to me in an easy to understand manner. The car was cleaned inside and out before we drive it home and any spots I noticed and pointed out were cleaned before driving away, so kudos to the cleaners and detailers as well! Very happy with our purchase and felt taken care of while we were there :) More

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Mike and his team at Russ Darrow Kia did a fantastic job in helping me acquire my EV6 GT-Line. The car is a unique color and trim package that I was looking for. They had the only one like it in the Gre in helping me acquire my EV6 GT-Line. The car is a unique color and trim package that I was looking for. They had the only one like it in the Great Lakes region. We conducted the transaction by text, email, and phone, and did an online visual inspection using Apple Facetime. The transaction paperwork was handled using secure edocs, a process I have used in selling some real estate in the past. It works well. I made the payment to Russ Darrow using the Federal bank wire system. My bank wired the money directly to the Russ Darrow bank account in Wisconsin. The wire transfer took only about an hour start to finish. This is the way banks transfer funds between themselves. It’s very fast and more secure than any other way. Mike and his delivery team used a vehicle transport company that specializes in car transport. From pickup of the car to its delivery was only about 12 hours. The delivery guy was great! Very professional. Great job Mike!!! More

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Great service! Went out of their way to make sure I was happy and content. Went out of their way to make sure I was happy and content. More

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Mike works hard to take care of customers. Mike makes his customers feel special, taken care of and welcome. Mike makes his customers feel special, taken care of and welcome. More

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Michael and Russ Darrow Kia of Wauwatosa provided the best experience I’ve ever had in purchasing a vehicle. They went above and beyond in every way and met every need that I had. Highly recommend anybod best experience I’ve ever had in purchasing a vehicle. They went above and beyond in every way and met every need that I had. Highly recommend anybody purchasing a vehicle in or around the Milwaukee area visit this place before anywhere else, amazing customer service and treatment here, thank you so much for getting me into the vehicle I truly wanted! More

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10/10 Great customer service experience. They were very personable and great to work with! They were very personable and great to work with! More

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