Dealership Experience
5 yrs, 9 mos
94 Reviews
Write a Review94 Reviews of Michael Deem
May 07, 2024
This is the 2nd car my wife and I have bought from here and they make the whole process easy and are the best dealers we have ever dealt with! and they make the whole process easy and are the best dealers we have ever dealt with! More
Other Employees Tagged: Stephanie Frazier, Liberty Proulx, Jen Cope, Steve Abad, Brian Vezmar, Stephen Barnes, Bill Scarbrough, John Melchiore
May 04, 2024
Ralph Kurland might very well be the single greatest disruptor in the vehicle sales business you'll meet in your lifetime. I know, but hear me out... Visited Subaru of Kennesaw on a Saturday to help disruptor in the vehicle sales business you'll meet in your lifetime. I know, but hear me out... Visited Subaru of Kennesaw on a Saturday to help our daughter replace a recently totaled vehicle that she had purchased just a month earlier. After the stress of the accident, the insurance adjusters and the payout, we were less than enthused about having to start the process over again with just a day or two to find a good deal. After a lengthy drive up after work from central Florida the evening before, we decided to go to the one Subaru dealer whose online CPO inventory was accurate, priced fairly and had numerous options available within our budget. We placed an inquiry through the website late on Friday evening and received a call from Ralph early on Saturday morning, checking with us to confirm the unit we were most interested in and verify that it was in stock and available (this had been a problem at other dealerships/brands). Upon arrival, the car was ready up front and after the usual test drive and tour of the car, a 2024 Crosstrek, we decided to proceed with the purchase. Pricing was very fair, the inventory was immaculately clean and showed very well, another issue that we ran into at other dealerships where the CPO inventories were filthy, and the process to arrive at a negotiated price went smoothly and without any of the usual "challenges" associated with car buying. Ralph got us to a solid price with no exorbitant dealer fees or nonsense charges, the preliminary finance rates were 3+% LOWER(!!) for a young buyer than we had seen elsewhere and the finance manager was able to deliver on those once we got to the tax, tag & title phase. The CPO powertrain warranty was a plus and the cost to extend the OEM bumper-to-bumper warranty was surprisingly low, so low that it was a no-brainer! The entire process was completed before lunch, was stress-free, relaxed and enjoyable from beginning to end and Ralph delivered on his promise to get us to completion by lunch so we could enjoy the rest of the day and the rest of our wedding anniversary with family that evening. In 35 years of car buying, my wife and I agreed we've never had a better experience buying a car. Ralph and Michael (in the business office) were both exceptional in every way! More
Other Employees Tagged: Ralph Kurland
April 30, 2024
Our experience was fantastic! The whole staff were all incredibly nice, patient, and explained everything upfront without any hassle. The whole staff were all incredibly nice, patient, and explained everything upfront without any hassle. More
Other Employees Tagged: Ralph Kurland
March 08, 2024
Dealership was super professional. Ralph was the MVP. Not your avg sales rep. They took care of me with good timing & I left with what I wanted. If you’re going to spend some money on Ralph was the MVP. Not your avg sales rep. They took care of me with good timing & I left with what I wanted. If you’re going to spend some money on a new toy, these are the people you want to work with. Thanks Subaru Kennesaw. More
Other Employees Tagged: Johnny Poole Jr., Ralph Kurland
March 06, 2024
I just purchased my second new Subaru from Ralph Kurland. Ralph offered a generous trade-in allowance and a competitive discount off of the MSRP. My selected vehicle was detailed as we completed the paperwor Ralph offered a generous trade-in allowance and a competitive discount off of the MSRP. My selected vehicle was detailed as we completed the paperwork and we drove off a short time later. Dealer has a large inventory and experienced sales people. Will return if I am buying a third Subaru. More
Other Employees Tagged: Ralph Kurland
February 29, 2024
Very informative, listen to me as to what I wanted. I was very please that I worked with him. Explained everything to where I could understand my options. I am highly pleased I was very please that I worked with him. Explained everything to where I could understand my options. I am highly pleased More
Other Employees Tagged: John Melchiore
February 05, 2024
We have been a "Subaru family" since 1987 although we were currently driving another make. We stopped by Subaru of Kennesaw just to look at a possible replacement for that car and after meeting with Ral were currently driving another make. We stopped by Subaru of Kennesaw just to look at a possible replacement for that car and after meeting with Ralph Kurland within 24 hours we opted to trade in that car for a 2024 Cross Trek. We were beyond impressed with the professionalism, knowledge of the vehicle and the low pressure that Ralph placed on us. The remainder of the process was seamless with Ralph tracking down the exact car we were looking for and the ease of going through finance and ultimately driving the car home. Overall an exceptional experience. This just reinforced the reason we continue to purchase Subaru's More
Other Employees Tagged: Ralph Kurland
January 27, 2024
Purchasing our Pre-Owned Ascent was so easy! The whole Team at Subaru of Kennesaw was very nice and helpful! John Melchiore was the reason we choose Subaru of Kennesaw. He was so pleasant and pa The whole Team at Subaru of Kennesaw was very nice and helpful! John Melchiore was the reason we choose Subaru of Kennesaw. He was so pleasant and patient with our selection process. He came in on his off day to finish our sale! More
Other Employees Tagged: John Melchiore
January 12, 2024
This was a huge decision for me and John was great to work with. He is clear, easy to talk with, quick to explain for better understanding, and patient. The buying process was streamlined for efficienc work with. He is clear, easy to talk with, quick to explain for better understanding, and patient. The buying process was streamlined for efficiency and clarity. I'm looking forward to many years of satisfaction with my Outback and it's care from Suburu of Kennesaw. More
Other Employees Tagged: John Settineri
December 29, 2023
No hassle purchase. They never included any unnecessary fees or silly add ons. Made me feel secure in my purchase and got me out the door with everything I wanted in a t They never included any unnecessary fees or silly add ons. Made me feel secure in my purchase and got me out the door with everything I wanted in a timely fashion. Nick, our sales rep was kind, professional, and honest about the entire process More
Other Employees Tagged: Nick Tucker