Michael Craig-Voyk | Page 30

Sport Mazda responded

Jefftey, thank you for choosing Sport Mazda for your purchase of a beautiful certified Pre-Owned Mazda. It is really a sporty looking car and I know that you will enjoy many, many miles of safe, happy and fun driving in it. I am grateful that you chose Sport Mazda for your purchase and that Mayeline and Mike were able to make it happen for you. I know that they will appreciate the kind words you had for them and be glad to know that you had a great experience. I am happy that the unforeseen issues did not hinder you from driving out in your new car. Please enjoy and you will always be welcome here at Sport Mazda as our valued customer. Thank you for the great photo. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for taking your time to write this review. It is always very much appreciated by me and the entire staff when one of our loyal customers makes such nice comments about our service center. We have given so much attention to providing a great atmosphere for our service customers to relax and enjoy the various amenities that they deserve, while awaiting their cars. I am proud of the great staff at the Sport Mazda Service Center and so glad that they continue to provide great experiences for our very valued customers, like yourself. Thank you again. JAY MEALEY, OWNER

Sport Mazda responded

Dave, I cannot tell you how much I appreciate your kind review. I think you made a very fine case for Sport Mazda and I hope that others agree with you. The whole buying process at Sport Mazda has been tailored to making sure that every customer receives our respect and is treated to an experience that they deserve and should expect. Our entire staff, from management to sales to finance to service knows that the customer is most important to their success. I hope that you felt that in the way each member of the team worked with you each step of the way. Mayeline (sales), Mike (Finance) and Michell (Delivery), and Dan (Management) worked to make sure you had their best all along the way. It really makes a difference when each is a professional in their part of the process. It means you left happy with the car you wanted. (I could tell by the photo that accompanied the review) Welcome to our Sport Mazda Family of Staff and Mazda Owners. We are proud to have you as a new Mazda owner and wish you many safe, happy and fun miles. We will be right here to assist you throughout your ownership experience. Thank you again for the review and for being our valued customer.. JAY MEALEY, OWNER

Sport Mazda responded

Jojo, I think that your review says everything. I want to thank you for being a loyal member of the Sport Mazda Family and for trusting us to continue to return to us for your new cars. I know for Mark, Alex, Mike and Michell that it must have felt pretty special. 5 cars in less than 4 years is worth noting. You know your kind words for the dealership also said a lot. I too, believe that Sport Mazda has a wonderful staff and that they all are dedicated to providing their best service every time you visit. That means making sure you leave happy with your car and the deal you received. Thank you for continuing to trust us with your valuable business. I am so happy you are our loyal customer. JAY MEALEY, OWNER

Sport Mazda responded

Edithmarie, I am grateful for the kind comments in your testimonial and so glad that you let others know about your experience here at Sport Mazda. Izzy and Mike make a great sales team and I know that they were happy to know they made your buying experience enjoyable and successful. Thank you so much for recommending us to your family and friends. You will always be our valued customer and we look forward to future visits. JAY MEALEY, OWNER

Sport Mazda responded

JenSmithHomes, I am happy to hear that you are loving your new Mazda CX-5. I am proud to welcome you to our Sport Mazda family of Mazda Owners and are here to support you throughout your ownership experience. The CX-5 is a wonderful car and it certainly provides the FEEL ALIVE sensation whenever you are driving. I know you will enjoy the many fine features and I wish you many miles of safe, happy and fun driving. Thank you for the very nice compliments about my staff. While Izzy Camareno is a fantastic salesperson and very nice individual, Mike (finance manager) and Keira (Delivery Specialist), are there to make sure you receive all you need to have a successful visit. It is truly a team or family process here at Sport Mazda. Your recommendation of Izzy is greatly appreciated. Thank you again for the nice testimonial for Sport Mazda and we are proud to have you as our valued Mazda owner. JAY MEALEY, OWNER

Sport Mazda responded

Trailrider, Thank you so much for choosing Sport Mazda for your new Mazda. I can tell by the photo you provided that you are very proud of your purchase. I wish you a wonderful ownership experience and that your new Mazda provides you that FEEL ALIVE sensation every time you get behind the wheel. I do agree with you that the paintjob is fantastic. Thank you so much for the nice things you had to say about my dealership and thank you for crediting Marilyn Santos with providing a pleasurable buying experience. She and Mike, your finance manager, are both wonderful people and really care about the service they provide our customers. I want to welcome you to our Sport Mazda Family of Mazda Owners and thank you so much for your testimonial and for recommending SPORT MAZDA to others. JAY MEALEY, OWNER

Sport Mazda responded

Jill, I cannot tell you how much all of us at Sport Mazda appreciate your kind comments. I am so proud to have you as our loyal customer and to know that you trust us with your MX-5 and now Mazda CX-3. Our reputation comes from customers like yourself who continue to let others know about their experiences at Sport Mazda. Thank you so much for being our very valuable and loyal customer and for this wonderful testimonial. I appreciate very much you saying that "this is the best dealership in Central Florida." It means so much coming from a customer with the history and experience to be able to make that statement. Thank you again, JAY MEALEY, OWNER

Sport Mazda responded

Miami Customer, Thank you so much for your review and for the trust you showed in us to travel so far for your new Mazda. I am proud of the reputation our customers have provided us, and am grateful that you have written this review to let others know of your experience here at Sport Mazda Orlando. My family has been in the automotive business for many years and this dealership was designed with all the facilities and processes that our customers have told us made a difference over the years. That, of course, includes things like price , service quality, and even the Lifetime Warranty on the Powertrain. I appreciate very much the kind comments for my staff. I am glad that you found them so helpful and caring during the buying process. They make a great team and each provides special support to make the entire visit, right down to the delivery, what our customers like. It was our pleasure to have you as our customer and we welcome you to our Sport Mazda Family of Mazda Owners. Please enjoy every single mile you drive and may each by safe, happy, and fun Mazda miles. Thank you again, JAY MEALEY, OWNER

Sport Mazda responded

Kenny, I am sure you would not be surprised at how many of our customers have made new car purchases after bringing their Mazda in for service. I believe it is because of the quality and enjoyment they have already experienced in their present Mazda, like your Mazda3. Both Stephen in Service and Jorell in Sales know that the best thing they can do is to provide the best service possible and to make sure they answer every question or concern you have. Once the decision was made, the remainder of the team, Mike (Finance) and Michell (Delivery) are here to make sure you get the best financial options and leave after learning all the new features that make your new Mazda so enjoyable for you. When a team works well, it means that our customers leave after having a great experience and are happy and satisfied. Thank you for your kind comments in this wonderful review. We all appreciate you being our valued and loyal customer and welcome you to the Sport Mazda Family of Mazda Owners for the second time. JAY MEALEY, OWNER