Michael Connell | Page 52

I'm also one of those people who spent an incredible amount of time researching vehicles, prices, safety ratings, and the value of my current automobile as a trade-in. I finally narrowed the choices dow amount of time researching vehicles, prices, safety ratings, and the value of my current automobile as a trade-in. I finally narrowed the choices down to two SUVs. The reviews on Hyundai's Vera Cruz were positive, but I'd owned a Toyota in the past and was moving in that direction. With low expectations (and armed with all my internet research), I agreed to visit the Paramount dealership in Valdese. I can not say enough positive things about the experience. They pair you with a salesperson prior to arrival. Michael Connell was there to greet me and it was wonderful not being overwhelmed by a swarm of salespeople. He was professional, friendly, knowledgeable and informative. There was absolutely no pressure. Instead of wanting to bolt for the door, I was quite comfortable asking even the most difficult questions. When listing all the positives and negatives, purchasing the Hyundai Vera Cruz was my best choice. I truly believe my visit to Valdese is what made me seriously consider the Hyundai. Anyone looking to buy should at least check out this dealership for a friendly, informative, and hassle free experience. Thank you Michael and Allen Pruett (business manager) for making this purchase a pleasant and satisfying experience. Peggy H More

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This is the 3rd car we have bought from Michael. He is wonderful at his job. He goes above and beyond for his customers. We really appreciate his hard work. We will definatly be sending more business his wonderful at his job. He goes above and beyond for his customers. We really appreciate his hard work. We will definatly be sending more business his way. More

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Buying from Michael at Paramount was entirely worth the extra drive for me from Charlotte and was as pleasant an experience as car buying can be. We negotiated price before I even saw the car (having test extra drive for me from Charlotte and was as pleasant an experience as car buying can be. We negotiated price before I even saw the car (having test driven several in Charlotte), they were able to reduce my bank's offered interest rate and at no time were they pushy, rude, condescending or any other adjective one equates with car salesmen. No last minute items were pushed other than an extended warranty (pretty sure everyone does that these days). I let the business manager go over the details but when I politely declined I wasn't pressured to make a different decision. I received what I feel is a fair price and while only time will tell on the actual car it's a pre-owned certified so no worries on the quality of the vehicle. I'm not one to buy cars all that often but I'll definitely be sending anyone in the market over to talk to the guys here. More

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it was overall great place to do business with. the staff was friendly and helpful. the salesman(Michael Connell) show us all about the santa fa that we bought he was a great help. i would send any of our fr was friendly and helpful. the salesman(Michael Connell) show us all about the santa fa that we bought he was a great help. i would send any of our friends to you . thank you for making us have agood day. More

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Great dealership. The deal we worked out was good for me and good for them--win/win situation. Very courteous--not pushy. Traveled 78 miles to do business--would recommend doing business with them. and good for them--win/win situation. Very courteous--not pushy. Traveled 78 miles to do business--would recommend doing business with them. More

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Michel went the extra mile in helping locate the exact vehicle that I was looking for ( a ford escape 4 cylinder straight drive) and even sent his father to bring back the vehicle for me to test drive. vehicle that I was looking for ( a ford escape 4 cylinder straight drive) and even sent his father to bring back the vehicle for me to test drive. More

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We've had a great experience twice now with Paramount Hyundai. We purchased a Santa Fe in 2009 and now our new Sonata. The sales team was courteous, provide any information we asked for, and really help Hyundai. We purchased a Santa Fe in 2009 and now our new Sonata. The sales team was courteous, provide any information we asked for, and really helped make sure we were getting the vehicle we wanted. We always tell everyone its worth the drive to do business with Paramount. We will definitely be back for our next vehicle. More

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I wanted to purchase a Ford Fusion Hybrid in a specific color. The dealership did not have any hybrids in stock, but Mr. Connell went to work immediately to find one in another dealership. He found one i color. The dealership did not have any hybrids in stock, but Mr. Connell went to work immediately to find one in another dealership. He found one in a dealership in Pennsylvania that met my requirements, and the dealer in PA agreed to exchange the car for one from Paramount Ford. However, before the exchange could be made, the dealer in PA sold the car. Mr. Connell began another search that would eventually take about three weeks to complete. In that three week period, Mr. Connell keep me informed in a timely manner of the progress in finding a Ford Fusion Hybrid in the color I wanted. I know he spent a considerable amount of time on the telephone trying to find me the right car. He also did not make promises that he wasn't able to keep, so I am very pleased with the effort that Mr. Connell gave to find the car I wanted and to keep me informed of the progress during the three week period. George Finney More

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Michael and Allan were extremely helpful in helping us acquire a car and loan that were appropriate for us. The application process was quick. Having the carfax data virtually instantaneous was helpful acquire a car and loan that were appropriate for us. The application process was quick. Having the carfax data virtually instantaneous was helpful in the decision making process for which car we wanted. We were thrilled at being able to purchase an extended warranty on the previously owned vehicle so that our daughter was assured assistance if she were to become stranded on the road since she is college bound within the year. It was a pleasant experience with very little wait. Both gentlemen were prompt in figuring the best lender for our situation. We will definitely consider this dealership for future purchases. More

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My experience from first phone call to driving away was first class service by truly the best in the business! I am overwhelmed at the level of customer service I received during the entire process. I h first class service by truly the best in the business! I am overwhelmed at the level of customer service I received during the entire process. I have never met a more trusting and genuine dealership than all of the great individuals at Paramount Ford. I really wish I could rate higher than 5, as it was certainly earned. Again, thank you for a quality vehicle at a great value! More

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