Michael Bachoon

Best thing i did was walk in Mazda and help by my guy Tyriq made sure i left with a vehicle . Great service from the staff special thank you for the help from Mr. Eugene and Mr.Mike who assisted me while Tyriq made sure i left with a vehicle . Great service from the staff special thank you for the help from Mr. Eugene and Mr.Mike who assisted me while Tyriq finished ANOTHER deal with a client . Amazing staff !! will definitely be back and will definitely be referring friend and family over to them . More

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I was referred to this dealership by a friend & will definitely recommend to family and friends. definitely recommend to family and friends. More

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I had a terrible experience at Mazda of Palm Beach on December 16, 2023. My current lease term of a Mazda cx 9 was coming to an end so I decided to head to Mazda of Palm Beach based on their website adve December 16, 2023. My current lease term of a Mazda cx 9 was coming to an end so I decided to head to Mazda of Palm Beach based on their website advertising,(“Honesty, Integrity, Professionalism, and Transparency”), well this is all a gimmick just to get you into their dealership. For example, I negotiated a 36 month 10,000 per year for a total of 30,000 miles lease term on a Mazda cx 90 Turbo S. But when I sat down with Mr. Wilbert Rejouis (Finance Manager) at his office, he handed me an electronic tablet so I can sign the terms; furthermore , before I signed, I reiterated back to Mr.Rejouis if this lease term had the 36 months and 30,000 miles allowed (and he “stated YES). However, Mr.Rejouis took it upon himself without telling me and selected a 33 months 27,500 miles lease term. I unfortunately find out of what he did days later when I went to Mazda Finance website to set up payment and paperless format. What Mr.Rejouis did is deceptive and dishonest dealership malpractice. Also, to give this dealership the benefit of the doubt thinking they probably made a mistake; I contacted the dealership and spoke to Mr.Mark Korakas (Director of Sales Development), I explained what had happened and that I was very unhappy, upset, and extremely disappointed. I also emphasized to Mr.Korakas that I never agreed to a “33 months 27,500 miles total lease term”; he told me he was going to speak to Mr.Rejouis and get back to me regarding what happened. Mr. Korakas also said if Mazda of Palm Beach increases the lease term to 36 months and 30,000 miles as I originally agreed, if that will make me happy and satisfied. I told Mr.Korakas if Mazda of Palm Beach do that I will be extremely happy. Well; Mr. Korakas spoke emptied words; today is January 14, 2024 and he has not called me at all even though I had sent him numerous text messages to his personal cellphone number (his personal cell number is listed in an email sent to me regarding how was my experience at Mazda of Palm Beach). This dealer behavior at Mazda of Palm Beach was very unprofessional and it shows a lack of integrity on their part. Mr. Korakas, you and the entire Mazda of Palm Beach has lost a valuable and a great costumer. I am someone that loves the Mazda brand since this is my 4th Mazda vehicle , but Mazda of Palm Beach decided that a 33 months 27,500 miles lease term was more important than actually listening to the needs of a loyal Mazda brand loyal. I will make sure that anyone I know does not bring their business to your dealership. More

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Michael Bachoon was recommended to us by friends who had leased a car from him. We met with Michael and he was every bit as knowledgeable about Mazda vehicles, and as personable, as our friends had said he leased a car from him. We met with Michael and he was every bit as knowledgeable about Mazda vehicles, and as personable, as our friends had said he was. We were able to turn in our older leased Mazda, and lease the new Mazda model that we wanted. We were in and out of the dealership in under 4 hours, which is amazing! Michael also answers questions via text/phone promptly. We wouldn’t hesitate to recommend Michael to our friends and family. More

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Excellent customer service and knows how to make you feel heard! He will continue to receive our business! heard! He will continue to receive our business! More

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I have been driving by this dealership for years and finally made it in! Joshua was there to guide me through the process quick and efficient! Will be referring all of my friends and family to him! finally made it in! Joshua was there to guide me through the process quick and efficient! Will be referring all of my friends and family to him! More

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Everyone was very friendly and accommodating. They were Knowledgeable about the vehicle I as interested in. They were Knowledgeable about the vehicle I as interested in. More

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Everyone kind an curtious. Showroom and bathrooms very clean. Car delivered very clean and full of fuel. Showroom and bathrooms very clean. Car delivered very clean and full of fuel. More

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I love my new Mazda and I had the best experience at this dealership. My salesman Mike and his manager Jason were awesome to deal with and make the shopping experience enjoyable. While waiting for finance dealership. My salesman Mike and his manager Jason were awesome to deal with and make the shopping experience enjoyable. While waiting for finance I sat down and spoke with Mike and Dylan and between the 2 of them I was shown everything I needed to know about my new car. Charlie in finance was straight forward and got me in and out in minutes. Can't wait to see you guys next time. More

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Dylan, Will made my car buying experience quick and painless. Very helpful associates you have. painless. Very helpful associates you have. More

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