Michael Abati

I had a problem with my 2015 ford truck taking fuel into tank, it would shut off after about 3 seconds of fueling. I went on line to see if i could solve the problem myself, i discovered that the EVAP purge tank, it would shut off after about 3 seconds of fueling. I went on line to see if i could solve the problem myself, i discovered that the EVAP purge canister on top of the engine would cause the fueling problem and it was easily replace which i did, i replaced it but did not solve problem, further research said to replace the EVAP charcoal canister on frame rail, i installed brand new charcoal canister with no fueling problem results. I then checked with a voltmeter the plug going into the solonoid on the charcoal canister and discovered no voltage at all. This is when i decided to take the truck to brandon ford where i bought it brand new in 2015 on the 13th of this month, 7 days later on the 19th , when i dropped off the truck on the 13th in the service isle i gave a female a discription of what the problem was and a typed note of the brand new parts i had installed and that there was no voltage going to Evap charcoal canister on frame rail when ignition was turned on, i told this gal to make sure this typed note gets to the technition, very important the tech knows there is no power going to solonoid when it should be! I get a call from Mike abati that i need the brand new parts replaced that i installed. I was in key west when mike called, when i got home i connected a 12 volt source to my old Evap charcoal canister solonoid and it worked just fine. this tells me the parts the tech replaced that where brand new were working parts. when mike abati called on the 19th that the truck is fixed and running fine, i asked him what was the problem, he said the solonoid plug was bad and it was replaced. i paid just under 600$ and received truck, i got under truck and had my wife turn on the ignition and EVAP charcoal canister solonoid didnt actuate, i went to closest filling station and fuel wouldnt go into tank, one other thing, when checked solonoid to see if it was working i noticed that the the solonoid plug ( the plug with on power going to it was originol 2015 plug} mike said he had it changed, that was mikes first bare faced lie, i asked mike if he tried putting fuel in the tank to see if its was working properly and he said he did, that was mikes second bare faced lie, I no this to be a fact because my fuel range on dash board hadnt changed a mile since i dropped off the truck, after dropping off the truck back at brandon and telling mike that nothing been fixed that i just paib 600$ for he said leave it and he would call me at 5pm to see what the tech had to say, mike called at 5pm and said the tech thought it might be the fuel nozzle pipe going into the tank, this may or may not be the the problem, but throwing parts at a problem sounds like brandon ford techs do not have a clue, and mike abati is a bare faced liar!!!!! I picked up the truck yesterday because the truck needs to go to to a competent mechanic!! hey brandon ford , mike abati and tech, thanks for screwing me out of 600$!!!!! Theres and old saying, scratch a liar find a theif!!! I have been buying new F150s since the year 2000 but i will never buy a new one from brandon ford!!!!!! More

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I have purchased two. Trucks from brandon ford. Called service on a friday to have the glass replaced in the sunroof. Service said they had the part and would take about three hours to replace. Truck was service on a friday to have the glass replaced in the sunroof. Service said they had the part and would take about three hours to replace. Truck was there for a week no part had to order part. Picked. Up my truck without it being repaired. I will take my business some where else where i will be treated with respect and not lied to. Oh and i will not buy my next truck from Brandon Ford. More

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It was totally disorganized and I had an appointment at 10:15 Saturday and they told they couldn't look at F250 until Monday. They had very few people working and most trying to sell cars not service them. 10:15 Saturday and they told they couldn't look at F250 until Monday. They had very few people working and most trying to sell cars not service them. Don't buy there as you wont get the service. More

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Bumper to bumper warranty not honored. Brand new Ford Expedition door panel leather and color coming off. Ford denied calm to fix. Cars only 18 months old. I’m scared to keep this car if th Brand new Ford Expedition door panel leather and color coming off. Ford denied calm to fix. Cars only 18 months old. I’m scared to keep this car if they denied something so inexpensive to fix imagine if I had a real issue what would happen. Car cost 70,000. Will never buy another ford. Don’t trust anything they say. More

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Terrible Took my vehicle here for recall, when I left my vehicle,it had more problems with it than it did when I first dropped it off. I made a following appoi Took my vehicle here for recall, when I left my vehicle,it had more problems with it than it did when I first dropped it off. I made a following appointment to have the problem fixed and ultimately they could not locate my vehicle,or my paperwork. I eventually Ieft with the problem still with my car after waiting 4 hours. More

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Replaced missing key My service was great, key replaced and everything was explained about my next service which is to replace a headliner. This is a long drive for us to My service was great, key replaced and everything was explained about my next service which is to replace a headliner. This is a long drive for us to come for service but it is worth it. More

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