Mia Knicely | Page 5

This is the dealership and the salesperson to deal with. After talking to MIa, a friend and I drove 3+ hours to this dealership to check out a used car. Went through all the normal process, negotiated, and c After talking to MIa, a friend and I drove 3+ hours to this dealership to check out a used car. Went through all the normal process, negotiated, and came to an agreed upon fair price. Mia was excellent the entire time. I've dealt with many, many terrible long-distance salespeople, and she is by far the best. There was only 1 key for my VW when I bought it. They're $300+ EACH. Two weeks after the deal was done, I got a call from Mia telling me that she followed up with the previous owner and got the other 2 keys. She had nothing to gain from this, just being an excellent person. Highly recommended. More

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Unbelievable Customer Service Mia and Nick have been awesome! Purchased new STI in January 2014 and had a wonderful experience. Having unfortunate mechanical failure in March 201 Mia and Nick have been awesome! Purchased new STI in January 2014 and had a wonderful experience. Having unfortunate mechanical failure in March 2015 and Yark to the rescue! Would HIGHLY recommend their sales and service! Stellar! More

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Mia was excellent! Overall great experience! Mia was great, very personable and customer oriented! Had an excellent experience! Second car we've purchased from here and would recommend and purcha Mia was great, very personable and customer oriented! Had an excellent experience! Second car we've purchased from here and would recommend and purchase here again. Great deal on our trade-in and newly purchased car! More

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1st time Subaru buyer I had a delightful experience working with Mia Knicely. She responded quickly to my on-line inquiry, and answered all of my questions promptly and in I had a delightful experience working with Mia Knicely. She responded quickly to my on-line inquiry, and answered all of my questions promptly and in detail. I drove from East Lansing to buy my car and Mia did an outstanding job of looking the car over and describing everything I asked her to take a close look at over the phone. When I arrived in Ohio, the car was exactly as I expected to find it. I anticipate loving my car and calling Mia several years from now when I am ready to replace it. Thank you again, Wendy. More

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Wonderful experience Hi recently bought a car from Yark a gorgeous Cadillac DTS my salesperson Mia was incredible she along with their incredible finance team worked hard Hi recently bought a car from Yark a gorgeous Cadillac DTS my salesperson Mia was incredible she along with their incredible finance team worked hard to secure me a loan 9% lower than the deal I had worked out with another finance company even though my credit was far less than perfect. I was treated with so much respect and that really made me feel very good. I have to thank Mia and the team for making my dream come true I would recommend this dealership to anyone looking for a great no hassle deal. If you're looking for a stress free experience then come to Yark I promise you will not be disappointed. More

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A great buying experience! I originally contacted Yark Subaru via the internet to get a quote on a new Subaru Outback they had in stock. Mia Knicely responded quickly and was v I originally contacted Yark Subaru via the internet to get a quote on a new Subaru Outback they had in stock. Mia Knicely responded quickly and was very responsive in all my subsequent email requests for information. After scheduling an appointment with Mia at the dealership, I met with her and test drove the vehicle and discussed options, pricing, and warranties. I returned a few days later with my wife to test drive the car and we made a decision to buy. Thru out the entire decision making process, Mia was friendly, knowledgeable, and professional. I never felt pressure from Mia to make a decision to buy. Instead, Mia came across more as a friend and trusted advisor in the selection of our new car. Buying our first Subaru was the best car buying experience my wife and I have ever experienced. Thanks Mia. More

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After looking for a new car for quite a while and not being able to get what I felt was a "good deal" we pretty much gave up. A friend asked us to go to HIS Subaru dealership before we just gave up. We being able to get what I felt was a "good deal" we pretty much gave up. A friend asked us to go to HIS Subaru dealership before we just gave up. We did and came home with our first Subaru! Every thing was great and our sales person Mia, made sure I did not settle for less than what I wanted! She was so easy to work with and I never felt like she was not listening to what I was looking for. Thank You Mia!! More

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My experience with Yark Subaru was wonderful. Everyone greeted me with a smile and a "hello" as soon as I walked through the doors. Mia Knicely did an outstanding job getting me into a new vehicle. Even a greeted me with a smile and a "hello" as soon as I walked through the doors. Mia Knicely did an outstanding job getting me into a new vehicle. Even after I changed my mind last minute. I commend her for having patients with me. Also, her knowledge of the company blew me away. I learned information from Mia that intimately lead me to buying a new Subaru. If your in the market for a new car and you don't want that pressure from an annoying salesperson than request Mia Knicely! More

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Buying a new car is not my favorite thing to do but Mia was a great salesperson to work with. Friendly and eager to help. Great car. was a great salesperson to work with. Friendly and eager to help. Great car. More

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Hello, I just wanted to inform you of my experience at Hello, I just wanted to inform you of my experience at the Yark Subaru off of Central Rd. Today I went to test drive a used car. I was given the nam Hello, I just wanted to inform you of my experience at the Yark Subaru off of Central Rd. Today I went to test drive a used car. I was given the name of a "GREAT" sales consultant at your dealership by another sales consultant at Yark Chrysler. When I arrived I walked in and was greeted and told they would find Mia Knicely (the name of the "GREAT" sales consultant that I was given) so she could help us. Just a few minutes later Mia came out, then proceeded to try to help us. I explained to her my situation and asked to test drive the car I was interested in. I was accompanied by my mother because, I am 17 yrs old soon to be 18 in April. She asked us to take a seat to talk with us before the test drive. As I began to tell her about what I wanted to get out of this appointment (that I have saved money and will be putting a cash payment down plus a loan when I turn 18), what I wanted in a car, and why I was interested in that specific car, she proceeded to tell me everything negative about that car. I understand she wanted to sell me a new Subaru and not a used Volkswagen, but it went as far as her telling me that she did not think I would be able, as a younger driver, to handle this car. She told me stories of younger people buying these cars and days after purchasing them, they lost control and wrapped them around telephone polls. I told her that I believed I could handle myself to test drive a car and that I was still interested in it. Mia said, "Okay,I just wanted to inform you of these things." and took my license and insurance card to set up the test drive. About 10 minutes later, Mia and Blaine Marston came out to, what started out as, informing me that they were too busy that day to test drive a car that I wasn't going to buy that same day, to the car I want was just sold 10 minutes ago. He informed me that it was a Saturday and that day was the busiest day for selling cars but I could schedule an appointment some other day that would be better for him. He continued to say that the car I was interested in was just sold and maybe a Subaru would be more suitable. Mia commented, "Oh well no wonder I couldn't find the keys." I took my things and left. Later in the day, I called just to see if the car was truly sold. Not to my surprise, I was informed that it was still available on the lot! Not only were they disrespectful and rude but they were not truthful with me. This has been the WORST experience that I have over had. Not only will I never go back but I will DEFINITELY share this experience with my family and friends. More

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