Melvin Munoz | Page 6

Quick and done It was a great and an easy experience working with Melvin for this senior lady. He was very patient and kind, answered any questions I may have had an It was a great and an easy experience working with Melvin for this senior lady. He was very patient and kind, answered any questions I may have had and made sure I was comfortable throughout the whole process. Thanks again Melvin for helping me to get into the vehicle I've been wanting for a long time. More

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Melvin was a fantastic salesman. He worked hard to educate and find the right fit for me. I highly recommend looking him up for your next car purchase. educate and find the right fit for me. I highly recommend looking him up for your next car purchase. More

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I have purchased two vehicles from Melvin. He takes the time to listen to your needs/wants and guide you to the perfect car. His knowledge of their inventory saves time and keeps a buyer from being disapp time to listen to your needs/wants and guide you to the perfect car. His knowledge of their inventory saves time and keeps a buyer from being disappointed! I highly recommend Melvin! More

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I had been car shopping for my son all day when I pulled in to Dick Morris on the way home. I wish that had been my first stop - it would have saved so much time. There was a great selection of cars for my in to Dick Morris on the way home. I wish that had been my first stop - it would have saved so much time. There was a great selection of cars for my price range. I found the perfect car, low miles and good price! Melvin was generous with his time and knowledge when I asked a ton of questions. Unlike ALL of the other salespeople I had encountered that day, Melvin actually listened when I told him what I was looking for. He was not the least bit pushy. The rest of the sales process was a breeze with the paperwork all ready and organized. Melvin was really excellent! Thank you soooo much!!! More

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Excellent Experience My wife and I are completely satisfied with our purchase experience with Dick Norris Buick GMC.. Everyone at the dealership was very helpful with no p My wife and I are completely satisfied with our purchase experience with Dick Norris Buick GMC.. Everyone at the dealership was very helpful with no pressure at all. We would especially like to complement our Sales Representative Melvin Munoz. Melvin is a true professional at his craft and is very knowledgeable about all aspects of the dealership and the vehicles we looked at. We love our 2020 Buick Enclave and will highly recommend Dick Norris to our family and friends. On another note I would like to say how refreshing it is to walk into a car dealership and be able to interact with the owners. Multiple times we were greeted by both Dick Norris and his Son Doug. Both of them expressed their gratification for us purchasing from them.......... More

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Great experience I started the process online and had things pretty much worked out prior to my arrival. Of course there were some wrinkles, but Jared did a super job I started the process online and had things pretty much worked out prior to my arrival. Of course there were some wrinkles, but Jared did a super job in getting me in a new car that day. Everyone was professional and friendly. More

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Our last 7 vehicles have been Fords. We decided to check out A Buick Enclave. Melvin supplied us our most enjoyable shopping experience. Knowledgeable and no pressure. out A Buick Enclave. Melvin supplied us our most enjoyable shopping experience. Knowledgeable and no pressure. More

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satisfaction guaranteed Being that I’ve been in the industry since a little girl, my father used to bring me to work for him during my summer vacations ..... to being a servi Being that I’ve been in the industry since a little girl, my father used to bring me to work for him during my summer vacations ..... to being a service writer myself for over 16 years... and immediate family still in the business....I feel right at home when walking into a car dealership.... BUT.... it can easily get uncomfortable if the salesman or any one just rubs be the wrong way.... this is far from the case with my experience at Dick Norris.... EVERYONE WAS AMAZING, patient, friendly... not pushy... I truly felt like I new them for years.... I couldn’t have asked for better service and look forward to having my new car serviced with you guys ! Thanks again ! 5 stars ?? More

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Just shopping turned into buying From the moment I walked in I felt comfortable and welcome. Reception was kind and happy to refer me to Melvin my salesman. Melvin was very knowledgea From the moment I walked in I felt comfortable and welcome. Reception was kind and happy to refer me to Melvin my salesman. Melvin was very knowledgeable and listened to what I wanted. He didnt try to pressure me into over spending. He helped with each step from shopping, test drive and giving us the option of a very generous trade in value. I will be referring my friends to him. Roger in finance also did an excellent job. He explained each doc where in my past experience they just overwhelm buyers with throwing spots to sign without explaining. Great experience. More

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Best of the Best in Customer Service!!! This is my 2nd time leasing a vehicle from Dick Norris Buick GMC Palm Harbor. I truly can't get over the best-of-the-best in customer service at your This is my 2nd time leasing a vehicle from Dick Norris Buick GMC Palm Harbor. I truly can't get over the best-of-the-best in customer service at your dealership. Melvin, Michael, Joe, Angel, Amanda and Easton were all intrinsic in my experience this week with you – and every single one of them rocked! Your dealership and the team you've put in place are a dream to deal with - thank you! I am so in love with my new Buick Enclave. More

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