Melvin Alston | Page 24

Completely satisfactory. Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring cust Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring customers back always. More

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Great Service Service Rep was extremely nice and helpful. Very pleasant to work with. Went over what to expect from this service and keep me informed as to when m Service Rep was extremely nice and helpful. Very pleasant to work with. Went over what to expect from this service and keep me informed as to when my car would be ready. More

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Oil Change The service was excellent and Melvin made sure my wait was pleasant and comfortable. I appreciate is assistant when I bring my 2 cars in for service. The service was excellent and Melvin made sure my wait was pleasant and comfortable. I appreciate is assistant when I bring my 2 cars in for service. He is an asset to the company. More

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Great service. Melvin greeted me as I rolled in at 7am for service appointment. I had let them know I had an appointment at my office and needed to be out by a cert Melvin greeted me as I rolled in at 7am for service appointment. I had let them know I had an appointment at my office and needed to be out by a certain time. All work was done quickly as promised, Melvin came out and got me and walked me back to car so I was able to get to my next appointment early. More

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Excellent Darryn Russ is by far the best and most professional sales person I have ever done business with. I would never consider purchasing a vehicle from an Darryn Russ is by far the best and most professional sales person I have ever done business with. I would never consider purchasing a vehicle from any one other than him. A++. More

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Always professional and attentive Lexus understands my time is valuable. They get me in quickly and do a great job communicating with me during the process. I appreciate being able to Lexus understands my time is valuable. They get me in quickly and do a great job communicating with me during the process. I appreciate being able to have a loaner car available in case my day is busy. The folks there are super nice..just easy to do business. More

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Always professional I always receive excellent service at this dealership. Everyone from the guys in lane assistance to the service advisor are courteous, helpful and pro I always receive excellent service at this dealership. Everyone from the guys in lane assistance to the service advisor are courteous, helpful and professional. I feel that my car is in good hands here. More

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Outstanding and Honest Service My primary contact in the Service Department, Melvin Alston, is a true professional and a man of great integrity and I have built a huge amount of tru My primary contact in the Service Department, Melvin Alston, is a true professional and a man of great integrity and I have built a huge amount of trust with him over the years since I bought my first Lexus from Jim Hudson. He is always open and honest about the service needs of my car, including whether a repair needs to be done immediately or can wait until the next scheduled service. That's the Jim Hudson way and is why I am a lifetime dedicated customer of Jim's dealerships. More

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