Melissa Krauss
Melissa Krauss at McDonald GMC Cadillac
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Melissa Krauss | Page 2

Executive Assistant

McDonald GMC Cadillac

5155 State Street
Saginaw, MI 48603

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20 Reviews
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20 Reviews

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20 Reviews of Melissa Krauss

June 04, 2020

Dealership Rating
Employee Rating

This was a breath of fresh air after the other dealers Martin our salesman was in the lot for another task he stopped what he was doing to help us. He stayed with us through the whole sale. Answered all ou More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Dexter, Martin Thompson

October 17, 2019

Dealership Rating
Employee Rating

Comfortable He was very easy talk to and made me feel like he wasn't pressing me to buy the vehicle , and understand my situation I was in. AJ was like I sa More

by Jefferey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: AJ Ramirez

September 20, 2019

Dealership Rating
Employee Rating

Lease renew Cody made the process seamless and painless. He let me test drive all the new models of trucks and was very knowledgeable about each model. More

by Macdonaldsgmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Dexter , Cody Robinson

August 07, 2019

Dealership Rating
Employee Rating

2019 GMC Sierra 1500 Meeting with Marteen was extremely easy and we were able to get all of the paper done in a timely fashion. I was referred to Marteen by a friend and h More

by Mysliwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marteen Luna , Todd Richards

March 21, 2019

Dealership Rating
Employee Rating

Very friendly also had great personality’s There we very outgoing going to make me happy and I really appreciate that.Ever person I came in contact with had the biggest smile . More

by Keymix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 23, 2018

Dealership Rating

You will not be disappointed! We cannot rave enough about our experience with Bob @ MacDonals! I went in not wanting the typical runaround I have had with other dealers. Bob listen More

by Robert9061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: RW Ezzeddine, Bob Mazzara

Oct 24, 2018

McDonald GMC Cadillac responded

Thank you for your great review, Robert! We're glad to have Bob on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The McDonald GMC-Cadillac Team

August 30, 2018

Dealership Rating
Employee Rating

Great! Marteen is very helpful, he knows what he is talking about. He cares about his customers. All around McDonald gmc is a great place to get a car! More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Coombs, Marteen Luna

Aug 30, 2018

McDonald GMC Cadillac responded

Michelle, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC-Cadillac Team

August 30, 2018

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Employee Rating

Marteen is the man Visited with my sister and everyone was very friendly and helpful. Any questions we had, they answered and clarified for us. Would definitely recommen More

by TG220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2018

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Take care, The McDonald GMC-Cadillac Team

February 28, 2018

Dealership Rating
Employee Rating

Awesome!!! My experience at McDonald's dealership in Saginaw was awesome! I would highly recommend them to everyone. They have an awesome staff and great service More

by Shay_Wat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Mazzara

Mar 01, 2018

McDonald GMC Cadillac responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Regards, McDonald GMC-Cadillac Team

January 03, 2018

Dealership Rating
Employee Rating

experience was great Bought 2 different vehicles and our salesman made sure each had the exact options we requested. There was a problem with the lease once in got back t More

by danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marteen Luna

Jan 04, 2018

McDonald GMC Cadillac responded

Congratulations on your purchases, Danny! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Martin and Melissa were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Respectfully, The McDonald GMC Cadillac Team

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